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Pixa Prints UKReviews 

2,027
•
TrustScore 5 out of 5

4.9

Media & Publishing
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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including prints, calendars, and personalized items, often highlighting the clarity, vibrant colors, and premium paper used. Many reviewers are impressed with the fast processing and delivery times, with orders frequently arriving within a few days. The overall service is frequently described as excellent, with good communication and an easy-to-use ordering system. However, some customers noted minor issues, such as sellotape causing envelopes to rip or the placement of holes on decorations affecting the photo's effect. A few other people also felt that the sizing of calendars could be confusing, leading to products larger or smaller than expected.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing it as excellent and exceeding... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality of prints,... See more

Delivery service

Reviewers express satisfaction with the delivery service, consistently highlighting its speed and efficiency.... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Pixa Prints for a few years now on my personalised wall calendars, canvases and fridge magnets. Every item has been received within a few days, and has been perfect. Once your calendar is set... See more

Rated 5 out of 5 stars

The porcelain mug was for an 18th wedding anniversary gift as 18 years is porcelain. The mug was lovely quality and the heart design with photo upload was really nice. I got an offer with discount,... See more

Rated 5 out of 5 stars

From day one, Glenn was super helpful in advising me about my calendars. The speed and quality is absolutely incredible and all of my customers loved their calendars. Delivery was perf... See more

Rated 5 out of 5 stars

I wanted 10 x 8 inch prints and found the cost of this very high with many photograph retailers. Pixa Prints offered a much more reasonable cost and so I tried them, ordering 75 for a special album.... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Pixa Prints offers Photo Printing and Personalised Photo Gifts in the UK. Our large range of gifts are available at fantastic prices, with fast delivery.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,027)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

awful

ordered ten of each only got one of each (5) Aligned on their site and only 2 werent cut off.
awful

23 July 2025
Unprompted review
Pixa Prints UK logo

Reply from Pixa Prints UK

To allow us to address this issue please email info@pixaprints.co.uk with your order number as we cannot see an order to us with your username

Rated 5 out of 5 stars

Great!

Easy to do, dispatched and arrived very quickly with updates throughout. And great quality prints

26 June 2025
Unprompted review
Rated 5 out of 5 stars

My slate tile

The tile was created promptly and then sent to me. It really was a speedy service. I am very happy with the results, and very happy with the price. I will use this company again!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. Prints ordered on line and arrived the following day. Good quality prints and competitively priced. Highly recommended.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE horrible customer service

Having sent me the wrong size print spent ages just arguing with me on the "chat help" and refused to refund

20 June 2025
Unprompted review
Pixa Prints UK logo

Reply from Pixa Prints UK

We’re sorry you felt unhappy with how we dealt with your issue
We don’t argue but we do ask questions to help resolve issues
The print you received was the exact size ordered—we confirmed this after checking the order and production details and also reprinting the order to check this.
You based the size on a frame you already had, but declined to measure the actual print when asked.

Despite fulfilling the order correctly, we still issued a full refund as a goodwill gesture as we value all customers

Rated 5 out of 5 stars

Outstanding prints such as; Canvass, Calendars and prints

Found the website on Google, and used few times by ordering Canvass, prints and calendars.
Web page very easy and simple to use, pricing reasonable, print quality excellent. Impressive service, updates about the product is promptly. Product well packaged and delivery is before given date.
Thank you for providing an outstanding costumer service.

5 June 2025
Unprompted review

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