Pixa Prints UKReviews 

2,027
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including prints, calendars, and personalized items, often highlighting the clarity, vibrant colors, and premium paper used. Many reviewers are impressed with the fast processing and delivery times, with orders frequently arriving within a few days. The overall service is frequently described as excellent, with good communication and an easy-to-use ordering system. However, some customers noted minor issues, such as sellotape causing envelopes to rip or the placement of holes on decorations affecting the photo's effect. A few other people also felt that the sizing of calendars could be confusing, leading to products larger or smaller than expected.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often describing it as excellent and exceeding... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality of prints,... See more

Delivery service

Reviewers express satisfaction with the delivery service, consistently highlighting its speed and efficiency.... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the quick... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Pixa Prints for a few years now on my personalised wall calendars, canvases and fridge magnets. Every item has been received within a few days, and has been perfect. Once your calendar is set... See more

Rated 5 out of 5 stars

The porcelain mug was for an 18th wedding anniversary gift as 18 years is porcelain. The mug was lovely quality and the heart design with photo upload was really nice. I got an offer with discount,... See more

Rated 5 out of 5 stars

From day one, Glenn was super helpful in advising me about my calendars. The speed and quality is absolutely incredible and all of my customers loved their calendars. Delivery was perf... See more

Rated 5 out of 5 stars

I wanted 10 x 8 inch prints and found the cost of this very high with many photograph retailers. Pixa Prints offered a much more reasonable cost and so I tried them, ordering 75 for a special album.... See more


Company details

  1. Media & Publishing

Information provided by various external sources

Pixa Prints offers Photo Printing and Personalised Photo Gifts in the UK. Our large range of gifts are available at fantastic prices, with fast delivery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,027)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Good product

Prompt delivery as promised and the quality of the picture was what I expected. The first time I have used Pixa. I wonder though, if a 12"x16" print could have better be sent in a tube rather than a flat parcel. No matter, it was all in all a good experience for me.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Unbeatable customer service

The products are great, but what really makes Pixa special is their customer service. They bend over backwards to ensure everything is OK and have countless times helped when I've made errors or wanted to make order amends.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Prints of paintings. …

Never had any prints made of my paintings done before so didn't know how they'd turn out. The quality was very good and I was impressed. Very quick speedy service too.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

The pictures I ordered had heads cut…

The pictures I ordered had heads cut off and were a mess.
Not fit for the purpose I wanted to use them.

21 April 2025
Unprompted review
Pixa Prints UK logo

Reply from Pixa Prints UK

We’re really sorry to hear this.
As part of our process, designs are created and approved by customers, and we print exactly as approved.
We always recommend a careful check before confirming as once approved the design goes directly from your online account to the automated print system to be printed.
We completely understand you may not have fully checked the design before approving to print.
Please reach out as we have had no email re any issue as we are here to assist regardless of how an issue has happened

Rated 5 out of 5 stars

Excellent Service & Cost Effective Quality Results.

Good quality 'panorama' prints finished on 'Foamex' board. Excellent price compared to many other printing companies - location & convenience superb.
So glad to have found a quality photographic printing company offering high standards and competitive prices. Highly recommend and will continue to use.
Thank you.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Extremely quick service

Extremely quick service, order placed on Friday/Saturday with delivery due on the following Thursday. Messaged Pixaprints requesting could I get the canvas delivered on Friday. Glenn messaged back advising that delivery would be with me on Tuesday. First class service & the canvas has been admired by so many people. Will be using them again in the near future. Brilliant

2 April 2025
Unprompted review
Rated 5 out of 5 stars

The best!

Such fast and amazing customer service. Went above and beyond to help me. Not only did I get my product in time but it is so beautiful and such high quality. I will definitely be using this company again :)

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Wanted a booklet to remember my 60th…

Wanted a booklet to remember my 60th birthday party and when i was told by email there was an offer for St Patricks Day took advantage and that is exactly what I got! Love it. Used them before for calendar and booklet, service very quick, photos beautiful and you can add text too if wanted.

15 March 2025
Unprompted review

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