PJ Outdoors Reviews 

206
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... See more

Rated 5 out of 5 stars

Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... See more

Rated 5 out of 5 stars

Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... See more

Rated 5 out of 5 stars

Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... See more

Company details

  1. Camping Shop

Written by the company

PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

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No recent history of asking for reviews

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4.0

All reviews

(206)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

We placed our order at the NEC show where the staff were friendly, professional and informative, and all items arrived ahead of their estimated delivery dates - great service!

28 October 2024
Rated 5 out of 5 stars

When things go wrong!

For me a true measure of service is when things go wrong and how a business reacts. I had a problem with some outdoor chairs that were supplied by PJ Outdoors, these had already been replaced once but when I explained this issue to Donna at their stand at the Motorhome Show she told me to chose an alternative manufacturer and then arranged replacements that were delivered the week after the show! Excellent service!!

22 October 2024
Rated 5 out of 5 stars

Very happy!

There was a wide selection of items available for sale, well laid out and at a great price. When I couldn’t find what I wanted the assistant went to get it straight away. Very happy customer!

15 October 2024
Unprompted review
Rated 4 out of 5 stars

Legit company with excellent business ethics

Prompt delivery and kept well up to date with delivery schedule. Plastic footprint bag was ripped in two places, one rip being quite large. I put that down to the footprint being the last one you had in stock. Without unfurling it, the footprint looks it'll be undamaged.

30 September 2024
Rated 5 out of 5 stars

PJ OUTDOORS - friendly and helpful.

My recent experience with PJ Outdoors went very well indeed. I am a regular customer and always find the staff friendly and helpful. I recently ordered 2 Outwell chairs and was told they would be there in about a week - they were there in a few days. Excellent service.

14 September 2024
Rated 5 out of 5 stars

Above and beyond customer service

I had a great experience with PJ Outdoors recently. I ordered quite a large tent for the August school holidays and not only did I get a good price for it, delivery was speedy and efficient. When I realised the tent didn’t come with a ground sheet - happy with the service I’d received - I contacted PJ outdoors to see if they had the ground sheet I was after. They phoned around the other stores and even contacted the rep to try and get it for me. Unfortunately I had to go elsewhere for the groundsheet, but such great customer service! Thank you PJ Outdoors we had a great camping holiday in our new tent!

2 July 2024
Rated 5 out of 5 stars

Outstanding service and prices

Outstanding service and prices!
I have purchased 2 items from PJ Outdoors in the last month and both were at the best price I could find anywhere and both arrived within 48 hours of placing the order with free delivery option. Amazing 👍😁

26 August 2024
Rated 5 out of 5 stars

Excellent new gas bottle cylinder!

I had an excellent experience with this company. I had problems ordering on their website and called a number of times and they helped me and also gave me the information l needed.
On delivery the lad helped me connected my gas cylinder bottle he delivered to my new portable heater. He went above and beyond what was expected and l would recommend this company to anyone. Thankyou for the great experience.

27 August 2024

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