Plan My Gap Year (PMGY) Reviews 

6,169
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 930 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the local team and staff for being exceptionally kind, helpful, and always ready to support participants throughout their entire volunteer journeys. Travelers and consumers also love the well-organized daily programs, wonderful cultural activities, and the safe, welcoming environments established across various international destinations. However, some customers also noted occasional challenges, mentioning minor issues such as unexpected freedom restrictions, unengaging leaders, or missing address details for certain housing. Reviewers advised others to carefully check seasonal conditions and prepare well before departure to ensure smooth and pleasant trips.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the local team and coordinators are consistently... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process from planning to... See more

Service

Customers consistently note positive experiences with service, highlighting how the local teams and staff go... See more

Holidays

Consumers find holidays to be an amazing experience filled with unforgettable memories and incredible... See more

Location

Customers had positive experiences with location, frequently praising the stunning landscapes, beautiful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The PMGY Medical Programme is amazing! We had a range of experiences and even options on what we wanted to see. We were able to experience and support different communities, slums, refugee camps, hosp... See more

Company replied

Rated 5 out of 5 stars

I had an amazing time at PMGY India doing the medical program ! Vishy (the host) was so kind and helpful, he helped us organise everything, even things we wanted to do outside the program. PMGY also h... See more

Company replied

Rated 5 out of 5 stars

I spent 6 week with PMGY Tanzania and I could not recommend it more. The coordinators were really welcoming making sure you're safe but also having an amazing time and were able to help with and quest... See more

Company replied

Rated 5 out of 5 stars

I visited Sri Lanka through plan my gap year and completed the childcare volunteering. It was an amazing experience, the staff were very excellent and were always there for any supporter needed as the... See more

Company replied



Company details

  1. #90 of 206 best companies in Travel agent
  2. #22 of 36 best companies in Cultural tours provider
  3. #27 of 78 best companies in Education Centre
  4. #1 of 5 best companies in Voluntary organisation

Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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4.8

All reviews

(6,169)

949 reviews in the last 12 months

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Rated 5 out of 5 stars

Very well planned trip for 44 pupils…

Very well planned trip for 44 pupils and 4 staff to Sri Lanka. The team that worked with us were outstanding.
The experiences the pupils had will live in their memories forever.
A great 2 weeks.

28 July 2026
Plan My Gap Year (PMGY) logo

Reply from Plan My Gap Year (PMGY)

Hi Gareth,

Thank you for your lovely review. We're glad to hear that your trip to Sri Lanka was well planned and that both the pupils and staff had such a fantastic time. It's wonderful to know the experiences will be cherished for years to come.

We hope to assist you with more memorable adventures in the future!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

big five conservation

I participated in the big five conservation program at kwantu game reserve, south adrica, it was way better than i expected: really nice people, lot of animals and amazing activities

8 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Susanna,

Thanks for your lovely review! We're glad to hear that your experience on the big five conservation program at Kwantu Game Reserve exceeded your expectations. It's great to know you enjoyed the company, the wildlife, and the activities.

If you have any photos or stories to share, we’d love to hear more about your adventure!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Medical Elective in Hanoi

I had an amazing experience during my medical elective in Vietnam with PMGY and would definitely recommend it to anyone considering taking part in one of their programs.

From the beginning, the pre-departure team were very helpful and responsive, which made preparing for the trip much less stressful. Once I arrived in Vietnam, the in-country team were also very supportive and made me feel comfortable and settled in quickly.

I took part in the medical program at Viet Duc University Hospital in Hanoi, which was a really valuable experience as a medical student. The hospital selected was very well equipped and I was guided step-by-step throughout the experience.

The accommodation was also comfortable. I found it very easy to communicate with our contact person as well as the staff. For example, during my time in the pink house, an issue we had with the bathroom's toilets was resolved quickly and upon returning from a weekend trip, everything was working perfectly.

Overall, my experience with PMGY in Vietnam was memorable and I highly recommend to anyone thinking about taking part.

15 July 2026
Unprompted review
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Reply from Plan My Gap Year (PMGY)

Hi Haydn,

Thank you for your kind review about your medical elective in Hanoi. We’re glad to hear you had such a positive experience with our team, both before and during your trip.

It's great to know that the support from the pre-departure and in-country teams made a difference for you. We're also pleased that the medical programme at Viet Duc University Hospital met your expectations and that you found the accommodation comfortable.

We appreciate your recommendations and hope to see you again on future adventures.

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

My time volunteering in India was a life-changing experience.

My time volunteering in India was a life-changing experience.
I took part in the medical project for two weeks and it was one of the best experiences of my life.
I met wonderful people and learned so much, even though I would have loved to spend a bit more time in the hospital.
I highly recommend the weekend trip to Dharamshala; the 10-hour bus ride is totally worth it.
The accommodation was comfortable and the food provided was authentic.
Finally, I want to thank the whole PMGY India team for being so helpful and always available.
I highly recommend this program to anyone!

2 August 2026
Unprompted review
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Reply from Plan My Gap Year (PMGY)

Hi Elisa,

Thank you for sharing your experience with us! We're really pleased to hear that your time volunteering in India was life-changing and that you enjoyed the medical project. It’s great that you made some wonderful connections and had the opportunity to learn so much.

The weekend trip to Dharamshala does sound amazing, and we’re glad you found the accommodation comfortable and the food authentic. Your kind words about the PMGY India team will definitely be appreciated.

Thanks again for your recommendation, and we wish you all the best in your future adventures!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Incredible trip

Incredible trip, organised and run by amazing people. I felt safe and had one of the most life changing experiences!

19 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Francesca,

Thank you for your kind words about your trip! It’s great to hear that you felt safe and had such a life-changing experience. We're glad to know that our team made a positive impact on your journey.

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Amazing experience in a lovely place with lovely people

Amazing experience in a lovely place with lovely people. I learnt so much there and enjoyed it at the fullest. Highly recommend volunteering in Cambodia, the local people are the kindest ! Time flies really fast there, I advice living the present moment with the kids and the staff to avoid any regret. Something to do at least once in your life <3

19 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Léna,

Thank you for your lovely review! We're really glad to hear that you had such an amazing experience in Cambodia and enjoyed your time with the local people. It's wonderful to know that you learned so much and made the most of every moment.

Your advice about living in the present and connecting with the kids and staff is spot on – it’s what makes the experience so special. We appreciate your recommendation and hope to welcome you back someday.

Best regards,

The PMGY International Team

Rated 4 out of 5 stars

India

I was doing the medical project in India over summer, and it was incredible!! From staff, to people, to experiences. I had the best time, and even got to see some amazing places of India over the weekends. I met some amazing friends and would go again!!

18 July 2026
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Reply from Plan My Gap Year (PMGY)

Hi Lily,

We're really glad to hear that you had such a great experience on the medical project in India this summer. It sounds like you made some wonderful memories and friendships, as well as enjoying the beautiful sights during the weekends.

If you ever decide to embark on another adventure, we'd love to have you back!

Best regards,

The PMGY International Team

Rated 4 out of 5 stars

PMGY Costa Rica

I did PMGY Costa Rica, doing the Wildlife program. I found the handbook very useful and detailed, preparing me well. The most memorable part of the experience was meeting and bonding with others from around the world. The accommodation was good, and had what was required, sometimes hot water was limited however. I very much enjoyed how relaxed and chill the people and the culture are in Costa Rica.

18 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Em,

Thank you for your review of the PMGY Costa Rica Wildlife program. We’re glad to hear that you found the handbook useful and that it helped you prepare for your adventure. It’s great that you enjoyed bonding with fellow travellers and appreciated the relaxed atmosphere in Costa Rica.

We’re pleased that you liked the accommodation, even though we understand the hot water could be a bit limited at times. Your feedback is really helpful, and we’ll keep it in mind for future improvements.

Wishing you all the best on your adventures ahead!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Teaching English

I did teaching English in Indonesia, by doing this it allowed me to teach children basic English which was an awarding experience. Also enabled me in my free time to travel Bali and really experience everything!

1 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi BB,

Thank you for sharing your experience with us! It’s wonderful to hear that teaching English in Indonesia was rewarding for you. We're glad you had the chance to make a difference in the children's lives and also explore the beauty of Bali during your free time.

Wishing you all the best in your future adventures!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

My experience in Tanzania

My experience in Arusha (Tanzania) has been one of the best in my entire life. Since the first moment, I was welcomed by everyone as if they had known me for years. I got the chance to meet fantastic people (both volunteers and locals) and to build authentic and cultural connections with the staff of the school where I was teaching maths. Moreover, the experience with the children is absolutely enriching both on a personal and on a collective level. I suggest that everyone should try to volunteer with PMGY, as they are very professional, they always help you when you need it and they have a great organisation (both internationally and nationally). It’s absolutely worth it!!

19 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Luca,

Thank you for sharing your experience in Arusha, Tanzania. We’re glad to hear you felt so welcomed and made such meaningful connections with both the locals and fellow volunteers. It sounds like your time teaching maths and working with the children was truly rewarding.

We appreciate your recommendation and are pleased to know that you found our team helpful and our organisation to be efficient. Your insights mean a lot to us and will surely inspire others to embark on similar adventures.

Wishing you all the best on your future journeys!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

As a teacher who recently led on a school volunteering trip to Sri Lanka

As a teacher who recently recently involved in leading a school volunteering trip to Sri Lanka, I cannot recommend Plan My Gap Year highly enough.

From the very beginning of the organisation process, the communication from Plan My Gap Year was excellent. We always felt supported, informed and confident that everything was being taken care of. This continued throughout the trip, and from the moment we arrived in Sri Lanka, the level of provision and support was exceptional.

Our in-country lead, Ashika, and his fantastic team were absolutely brilliant. They went above and beyond to make sure that every member of our group was safe, comfortable and able to get the most from the experience. They were incredibly attentive to our medical and dietary requirements, while also making sure our volunteering placements, sightseeing and other activities all ran smoothly.

The trip itself was absolutely jam-packed with incredible experiences. We volunteered at a girls' home, supported an education project and spent time at a turtle sanctuary. Each placement gave our pupils the opportunity to learn, contribute and experience a completely different culture and way of life.

What really stood out was how much effort Ashika and the team put into making the whole experience work for our group. Nothing ever seemed too much trouble, and we always knew that someone was there to help whenever we needed it.

This was genuinely a life-changing trip for both the pupils and staff involved. It challenged us, educated us, created memories that will last a lifetime and gave our pupils experiences that they simply could not have gained in the classroom.

Plan My Gap Year surpassed all of our expectations, and I would have absolutely no hesitation in recommending them to other schools considering a volunteering trip abroad.

A huge thank you to everyone at Plan My Gap Year, Phill based in the UK, and especially Ashika and his incredible team in Sri Lanka, for making our trip so special.

Thank you all — diolch yn fawr! ❤️

11 July 2026
Unprompted review
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Reply from Plan My Gap Year (PMGY)

Hi Menna,

Thank you for sharing your experience with us. We're glad to hear that you found our communication and support from the beginning to the end of your trip to Sri Lanka to be excellent.

It’s wonderful to know that Ashika and the team made such a positive impact on your group and ensured everyone felt safe and comfortable throughout your journey.

We're delighted that you and your pupils had such meaningful experiences volunteering at the girls’ home, the education project, and the turtle sanctuary. It sounds like it was a remarkable way for everyone to learn and grow together.

We appreciate your recommendation and support, and we look forward to helping more groups create unforgettable memories in the future.

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

PMGY - We couldn’t have asked for a better experience for our daughter

PMGY were absolutely superb in supporting both my daughter and me as a very anxious parent!

My daughter had the most fantastic volunteer experience and trip to Bali. From our initial enquiries, arranging flights and insurance, completing paperwork and organising all the logistics, PMGY were brilliant. No question was ever too daft, and I always received a prompt, friendly and reassuring response.

Once in Bali, my daughter had the most wonderful time. Her hosts were incredibly friendly, the food was great, the accommodation was excellent, and the schools were varied and really interesting. The organised activities were great fun too. The trip to Gili was particularly special — I’m sure I only heard a fraction of what happened, but I know it created memories that will last a lifetime!

The other volunteers were so friendly, and as a 17-year-old solo traveller, my daughter was incredibly well cared for. This put my mind at ease and allowed her to make the absolute most of such an amazing opportunity.

I honestly can’t recommend PMGY highly enough. They provide a fantastic, safe and exciting introduction to world travel, while giving parents the reassurance that their children are in very good hands. We couldn’t have asked for a better experience.

1 August 2026
Unprompted review
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Reply from Plan My Gap Year (PMGY)

Hello,

Thank you for your kind words about your daughter’s experience with PMGY. We’re glad to hear that she had such a fantastic time in Bali, and it’s great to know that you felt supported throughout the process.

It’s wonderful that she created lasting memories, especially during the trip to Gili. We always aim to provide a safe and enjoyable environment for all our volunteers, and it’s nice to hear that she connected well with her hosts and fellow volunteers.

Thank you once again for your recommendation. We wish your daughter all the best in her future travels.

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Great midwifery experience

I loved the option to go to diffrent hospitals during medical experience and how since we was midwifery they tried to keep it midwifery specific for me and my group however I did feel like the placements weren’t explained well and it was every man for himself once on the wards and no guidence on what to do or how to go about the wards what you allowed to do so felt a little arkward once actually in the hospital however we go stuck in found our own way and we really really enjoyed it and met lots of lovely nurses and midwives and the opportunity was amazing I can’t express it enough and the other opportunities I have been able to experience while I was there I probably never will again. The fact that they have their own tuk tuk services makes life so much easier and the kindest drivers, the food is amazing cooked by the sisters all the options really suprised me how much I would enjoy the local food however also the option to order take away in the evening where they order it through a group chat is an amazing easy way to grab something to eat outside of canteen hours

4 August 2026
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Reply from Plan My Gap Year (PMGY)

Hello Chloe,

Thank you for sharing such a detailed review of your medical experience with PMGY. We are so pleased to hear how much you enjoyed the opportunity to experience different hospitals, and that the team was able to keep the experience as relevant as possible to midwifery for you and your group.

We also appreciate your feedback around the initial experience on the wards. While PMGY arranges the placements and works with the hospitals to prepare for each group, we are not based within the hospitals themselves. These are busy working environments, and some local staff may have limited experience working with international students, meaning communication and guidance can sometimes feel quite different to what you may be accustomed to at home. 

It was great to hear that, once you found your feet and began building relationships with the nurses and midwives, you were able to get so much from the experience. Developing that rapport can be a big part of the experience and make a difference, and we are delighted that the hospital experience ultimately became such a positive and memorable part of your time away.

We are equally pleased that you enjoyed life outside the placement, from the support of our tuk tuk drivers to the meals prepared by the sisters and the convenience of being able to arrange takeaway food through the group chat. It sounds like you really embraced the whole experience and made the most of the opportunities available to you.

Thank you again for joining us and for sharing your experience. We wish you all the very best with your future midwifery career!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Exceptional Experience and Complete Peace of Mind

Exceptional Experience and Complete Peace of Mind

As a parent, my biggest concern when my daughter travelled to Sri Lanka for two weeks was, quite simply, her safety. From the moment she arrived, Plan My Gap Year exceeded all my expectations.

The communication throughout was excellent. The organisation, structure, and support provided gave me complete peace of mind while she was away. It's clear that participant welfare is a top priority, and as a mother, that reassurance was invaluable.

My daughter came home inspired by the experience. She spoke highly of the local team, describing them as caring, supportive, and genuinely passionate about what they do. She also loved the way the programme engages with local communities and creates meaningful, life-changing experiences for volunteers.

I would not hesitate to recommend PMGY to both students and parents. Thank you to Philip Russell and the entire team for running such a professional and well-managed programme. A truly outstanding experience.

Amelia, UK

15 August 2026
Unprompted review
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Reply from Plan My Gap Year (PMGY)

Hi Amelia,

Thank you for taking the time to share your experience. We’re glad to hear that your daughter felt safe and supported during her time in Sri Lanka. It’s great to know that both you and she appreciated the communication and care from our local team.

Hearing that she came back inspired and enriched by the experience truly means a lot to us. We always aim to create meaningful connections and impactful moments for our volunteers, and it’s wonderful to see that reflected in her journey.

We appreciate your recommendation to both students and parents. If you have any questions or need assistance in the future, please don’t hesitate to reach out.

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Great Project wirh wonderful People

I had the best time!! It was my third time volunteering with PMGY and once again I don't regret a second of it. I did teaching and childcare, and working with the children fullfilled me with so much joy and love! Also I met so many wonderful people there, other volunteers but also the staff there.
Can only recommend this project, I loved every second of it!!

12 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Marie,

Thank you for your lovely review! We're glad to hear that you had such a fulfilling experience with the teaching and childcare projects. It's always wonderful to know that our volunteers find joy in their work and make meaningful connections with both the children and fellow volunteers.

We appreciate your recommendation and hope to see you again for your next adventure!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

100% recommend

I volunteered in Sri Lanka on the turtle conservation project and I loved it! Before I went, I received lots of support including a handbook and fast email responses to any questions.
In country, each morning we did the turtle project which involved feeding, cleaning tanks, beach cleans and sand moving. It was very hands on, quite physical and gutting fish was gory but still enjoyable. The staff were so kind and knowledgeable, being involved in this project was the highlight of my time there. A plus for me was how organised it all was, optional afternoon activities were available and the weekend trip was great as all I had to do was turn up. The accommodation was good, the bedrooms were dormitory style and they accommodated a my requests such as extra bedding, the view from the upstairs balcony was beautiful and the pool was always in use.
I couldn’t recommend this more, this is an amazing, stress-free experience with a lot of support and guidance available.

18 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Anais,

Thank you for your wonderful review! We’re really glad to hear that you had such a positive experience volunteering on the turtle conservation project in Sri Lanka. It sounds like you got fully immersed in the project and enjoyed every aspect of it.

It’s great to know that the support you received before and during your trip was helpful, and that you found the staff to be kind and knowledgeable. We strive to create a seamless and enjoyable experience, so your feedback about the organisation and accommodation means a lot to us.

We appreciate your recommendation and hope to see you back on another adventure soon!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

Incredible and would recommend to anyone

Incredible and would recommend to anyone

8 August 2026
Unprompted review
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Reply from Plan My Gap Year (PMGY)

Hi Ruby,

Thanks for your kind words! We're really glad to hear you had an incredible experience and that you would recommend us. Your support means a lot to us.

Best regards,

The PMGY International Team

Rated 3 out of 5 stars

The London’s House organization is very…

The London’s House organization is very good especially if it’s your first experience. The sister’s food was tasty.
I expected a more impactful project (childcare), doing something really useful for the community.

18 August 2026
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Reply from Plan My Gap Year (PMGY)

Hello Martina,

Thank you for taking the time to share your feedback. We completely understand that it can sometimes be difficult to see the immediate impact of volunteering, particularly on childcare programs where meaningful progress often takes place gradually over a longer period. Many of the childcare projects we work with are directly supported through volunteer program fees, helping to fund their ongoing operation and the resources available to the children. Having a consistent flow of volunteers in country also supports early childhood education and English language development. Over time, stronger English skills can create greater educational and employment opportunities for the children as they grow older.

We are sorry if you felt you would have liked to contribute more during your stay. Our local team can usually assist volunteers looking for a busier schedule, whether through additional activities, more structure or joining the afternoon teaching program alongside their childcare placement. We always encourage volunteers to speak with the team during their stay so adjustments can be made wherever possible.

We hope you still enjoyed your experience and time with the children, and we appreciate you sharing your feedback with us.

Best regards,

The PMGY International Team

Rated 4 out of 5 stars

Amazing experience!

Everything was incredibly well organized. The staff was always there to support me and help me make the most of my experience. I met some amazing people and made some great connections.

4 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Théodore,

Thank you for your kind words! We're glad to hear you had an amazing experience and found everything well organised. It’s great that you were able to connect with so many wonderful people along the way.

If you have any more feedback or stories to share, we’d love to hear them. Wishing you all the best for your future adventures!

Best regards,

The PMGY International Team

Rated 5 out of 5 stars

PMGY Bali

I spent 2 weeks in Bali on the Teaching English course. During these 2 weeks part of the job role included to go to different schools and teach basic English and to also practice conversational English with students from kindergarten, elementary schools and to the college/university students (English levels varied between students and schools). Each day was rewarding and would recommend the programme to first time volunteers like myself. The support available before and during the programme was fantastic and being able to get quick responses from the PMGY team for any questions or concerns really helped ease any anxiety I had. There’s plenty of free time to explore the country after volunteering or on the weekends (helps having Friday to Sunday free) and my biggest regret is not being there for longer - for teaching I would recommend staying for 3 weeks, 1 week to get used to your role and then having great fun over the next 2 weeks. Staying in the volunteer house was the best part of the experience, meeting new people and learning about their experiences as well as organising nights out with the same people are experiences I will always remember.

15 August 2026
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Reply from Plan My Gap Year (PMGY)

Hi Nahima,

Thank you for your thoughtful review. It’s great to hear that you enjoyed your time on the Teaching English course in Bali. It sounds like you had a rewarding experience working with students at different levels and that you made the most of your free time to explore the area.

We’re glad the support you received helped ease any concerns, and it’s wonderful to know that staying in the volunteer house was a highlight for you. Meeting new people and sharing experiences can truly enrich a trip.

We appreciate your recommendation for those considering the programme, and we hope to see you back for a longer stay in the future!

Best regards,

The PMGY International Team

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