I have made 2 orders now and unfortunately in both cases, the boxes arrived damaged or had clearly been tossed around by the couriers. However, I took pictures and email the company and got almost imm... See more
Company replied
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Review summary
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I have now received several orders from this company and I have nothing to complain about the quality of the plants they provide. On a couple of occasions on delivery from APC have noticed some plants... See more
Company replied
Excellent from start to finish and the plants were far superior to another well known specialist supplier I unfortunately used before. All plants arrived well packaged, have settled in quickly and man... See more
Company replied
Plants arrived well-packed and in excellent condition. One plant was different from what I ordered, and Lucy sorted it out very quickly. The plants are settling in well to my new pond, and they’re a... See more
Company replied
Company details
- #6 of 10 best companies in Pond Supply Shop
- #21 of 98 best companies in Garden
Written by the company
Plants For Ponds was created to provide a simple, convenient alternative to visiting garden or specialist pond centres. We source the best quality water plants grown in the UK from an award winning nursery and deliver them directly to your door. Having worked within the industry for a number of years we are knowledgeable and able to help you choose the right plants for your pond and offer advice and help on your pond planning.
Contact info
4.8
Excellent
599 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and great product
Lucy was very responsive and helpful with her advice to this first time ponder looking to stick a new pond. The lilies and irises when they arrived were excellent and are already flowering profusely
6 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Plants for Ponds are a great company.
Plants for Ponds are a great company to deal with. Easy to order from, helpful advice and information, Great quality plants, well packaged and quick delivery.
I have used them for 4 years and never been disappointed.
9 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
I have purchased all my pond plants…
I have purchased all my pond plants from Plants for Ponds. all have arrived promptly and in excellent condition.
The latest I have purchased were Water Lettuce which is now thriving with good roots.
8 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Plants delivered swiftly and easily…
Plants delivered swiftly and easily added to pond.
1 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Plants arrived in poor condition
Plants arrived in poor condition. Broken stems and half out of their pot. Also the description used is misleading as some of the plants were tiny compared to the image being used. Updated.. the company did get back to me and have promised to replace the damaged plants. Much appreciated.
Derek Allan
20 July 2026
Unprompted review
Reply from Plants for Ponds
Hi Derek
Thank you for taking the time to leave feedback and I'm sorry the plants arrived in a poor condition. That isn't the standard we want anyone to receive. The damage looks to have happened in transit, which is always frustrating when a plant leaves in good health.
I did want to reassure you that we replied to your email. I responded within a minute of receiving it on the evening of 21 July to apologise and let you know that I have arranged a replacement.
It's possible my reply landed in your junk or spam folder, so it would be worth a quick look there. A replacement plant left the nursery today and should reach you tomorrow, I sent you a further email this morning to confirm this.
On the size of the plants, our images show them at a more established stage and plants can naturally vary in size through the season as new stock is continuely grown throughout the year. So the size you receive will depend a little on where that batch is in its growth.
Please let me know when the replacement plant arrives.
Far better in every way than other company.
I’m a new pond owner and had previously ordered plants from one of your competitors. I was very disappointed with the quality of plants, the packaging and the lengthy delivery time.
It’s been wonderful to get my order from you. Superb quality plants, substantial packaging and well organised transit arrangements . Thank you so much. I’ll be back.
22 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Great products and speedy delivery
7 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Great customer service
Great customer service. Will buy from plants for ponds again.
7 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Great communication and the plants…
Great communication and the plants arrived really safe and secure. Would 100% recommend and I’ll be a returning customer again in the future
9 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Mixed results
The plants were well packed but I just received a small bundle which didn’t separate into 5 plants as there should have been. They were put straight into the pond but there only seem to be 2 of them now. One is very healthy and the other has a mixture of brown leaves and a couple of green ones. We have had your plants before at our previous address and they grew well.
16 July 2026
Unprompted review
Reply from Plants for Ponds
Thanks for your review.
I'm sorry that 3 of your frogbit plants haven't survived. I've checked our emails and can't find one reporting this to us, so unfortunately we weren't given the chance to put things right for you.
There are many reasons why plants may not take in a pond, so an email with photos is the most useful way for us to offer advice and help.
If you'd still like to do this, our email address is info@plantsforponds.co.uk.
Please include your order number, a few photos and a description of the issue.
I have bought 2 sets of pond plants…
I have bought 2 sets of pond plants from this company. Both have arrived quickly and were well packaged.
Plants were in excellent condition and were introduced to the pond immediately.
Happy to recommend Plants for Ponds to anybody looking for pond plants.
13 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Brilliant all around service!
I have used this company many, many times for our pond plants and they have never let us down...this heat must be an issue for them but as a customer, I have not had any issues...Thank you
16 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
The plants died!!
The plants died!!! Although they were healthy when they arrived.
4 July 2026
Unprompted review
Reply from Plants for Ponds
Thanks for taking the time to review. I'm sorry your plants have died. It's always disappointing, especially after they arrived in good condition.
Plants can struggle for all sorts of reasons once they're in their new home: planting position, depth, treatments added to the water, fish and so on.
Often we can help put it right if customers get in touch when the plants first start to look unhappy.
We'd have welcomed an email and some photos and the chance to look into it with you.
If you do have photos of the plants, I'd like to see them, along with a description of what went wrong.
You can email us at info@plantsforponds.co.uk.
Delighted with the service
Delighted with the service from start to finish. Plants arrived quickly, in excellent condition being extremely well packed, and establishing well. Would definitely use again.
1 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Excellent quality and service.
Plants arrived well-packed and in excellent condition. One plant was different from what I ordered, and Lucy sorted it out very quickly. The plants are settling in well to my new pond, and they’re attracting many insects, including daily visits by Damselflies. I’m very happy with the plants and the customer service.
26 June 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Plant arrived in perfect condition in…
Plant arrived in perfect condition in stout, sturdy packaging.
I was also impressed with the personal contact keeping me informed of the delivery.
I will be buying again.
26 June 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Top class company
This is the second time I have bought plants from this site . They arrived again in great condition well packed with clear instructions on planting.
The company is really good at answering any questions I have had regarding what plants are best etc for my pond.
1 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Brilliant company
Brilliant company. Very easy to use website with excellent choice of plants. And their follow-up email service is genuinely interesting and useful. I always cancel these sorts of follow-ups but the Plants for Ponds ones have great tips.
14 July 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Happy customer
Even tho they got sent in a punishing heat wave the plants arrived healthy and we popped them in some shade before transferring to the pond. They are surviving subsequent heat well!
29 June 2026
Unprompted review
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
Reply from Plants for Ponds
Thank you for taking the time to leave us a review, we really appreciate your feedback.
If you need any further help with your pond, please do not hesitate to contact us! ☺️
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