Plan Car Leasing Reviews 188

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service - Chris and Emma made sure I've got the car I wanted, on time. Chris was honest, and kept me upto date and Emma made sure all the forms were signed off, and everything went through c... See more

Rated 5 out of 5 stars

We run a fleet of over 20 vehicles that is utilised 24 hours a days 7 days a week . We wanted a company who offers a great service at competitive rates, we found that company by using Plan Car Leasin... See more

Rated 5 out of 5 stars

We recently leased two vehicles using Plan. These were replacements for vehicles Plan arranged for us three years ago. Chris Forecast looked after us very well (as he did on the last occasion) and t... See more

Company replied

Rated 5 out of 5 stars

Ordered a Tesla Model 3 from Plan Car Leasing. Dave looked after the sale, he was brilliant. Fast to reply before and most importantly after the sale. Emma dealt with the paperwork, and delivery. Sh... See more

Company details

  1. Car rental service

Information provided by various external sources

Here at Plan we provide bespoke vehicle solutions that are created from genuine impartial advice. Our service is available for individuals, businesses and fleets, Our service is driven by honesty, integrity, value and excellent service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

I have just got my 2nd new car with …

I have just got my 2nd new car with them. I chose to return to them because of their customer service. It is amazing. They respond to queries immediately and keep you informed from beginning to end. They are very professional in a nice friendly way, so you feel you can contact them for anything. I would definitely recommend them. Special mention to George, who has been so helpful yet again, and Emma for making the delivery process such an easy one. Thank you!

25 September 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for your review, the motor industry isn't always the easiest as there are so many variables to get a car through to delivery so I'm pleased your happy.

Rated 5 out of 5 stars

Highly recommended!

Highly recommended!

Fantastic service from start to finish - thank you once again for your patience throughout the car search; we now have our perfect family car.

4 September 2017
Unprompted review
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Reply from Plan Car Leasing

Thank you Claire, although we lease 1000's of cars we do understand this will be most peoples 2nd largest expense and therefore a big decision. I'm pleased this process has worked for you.

Rated 5 out of 5 stars

Personal lease

The entire experience from intial conversations with Chria Hinson to admin with Emma was painfree and faultless. They are more than just about furnishing you with any old car and more about finding something suitable for you. Defi tely a company to recommend and reuse in the future.

3 September 2017
Unprompted review
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Reply from Plan Car Leasing

Thank you for your review, there is quite a lot of work that goes in to a deal back end so I'm pleased your experience was faultless.

Rated 5 out of 5 stars

Excellent service. Try these before anyone else.

Excellent service from day 1. Emma and Ria who I dealt with a lot were both professional, very quick at getting back to me and answering every question. Could not fault the service in anyway and would recommend Plan Car Leasing to anyone who is looking to lease.

2 September 2017
Unprompted review
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Reply from Plan Car Leasing

Many thanks Mr OB for the excellent review, please let us know if you have any further requirements.

Rated 5 out of 5 stars

Good Value.

quick,easy,reliable.

1 September 2017
Unprompted review
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Reply from Plan Car Leasing

Thank you John, just what we like to hear.

Rated 4 out of 5 stars

Plan are a good company to deal with …

Plan are a good company to deal with and I am happy with the service.
I did have to push for a delivery time, as I was going on holiday, but the chase everything up and made this happen.
Thank you.

22 August 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review, I'm pleased we managed to meet your expectations. Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

I needed a car quite quickly

I needed a car quite quickly, looked online at reviews about car leasing and chose Plan.
Chris Hinson was helpful in reassuring me I could lease a car and suggesting an alternative car from my my initial request. Emma was also good at keeping in contact. My new car arrived as promised within seven weeks of first contact and I love it.
Great service!

12 August 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Sarah, much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 4 out of 5 stars

Very pleased with service

Very pleased with service , would use again

12 August 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review Derek, much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Very proactive in finding the car I …

Very proactive in finding the car I wanted at the right price.

11 August 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for the review, we hope you enjoy your new car. Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Excellent

This was my first time leasing a car, and Plan made that process very simple. The quotation process was quick and easy, and they were by far the cheapest reliable source that I found. Ben and the team were extremely prompt with replies an issues or queries.

Would definitely recommend to anyone.

27 July 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Les, its very much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

First Class personnel and service.

First Class personnel and service.
I wouldn't use any other leasing company for my requirements.

14 July 2017
Unprompted review
Plan Car Leasing logo

Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Mike, much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease and we hope you enjoy your new car.

Rated 5 out of 5 stars

Great service, Great team !

Second time using Plan as I made the mistake in buying a car in between, just took delivery of an Audi Q7 and can't thank Chris Forecast & the team enough. I would not lease off anybody else and have recommended to close friends. Thanks guys.

4 July 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Steve, its much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease, we look forward to speaking with you again soon.

Rated 5 out of 5 stars

PLAN CAR LEASING TOTAL SATISFACTION

I have just leased a new Ford Fiesta from PLAN CAR LEASING, their price was so much better than any of their competitors, the transaction could not have gone smoother. Thanks to Ria for her prompt response to all my concerns, I would highly recommend this company to anyone looking for a good deal.

29 June 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Thomas, much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Great service from Plan

Great service from Plan. Ben went out of his way to get me exactly what I wanted at a price that was extremely competitive. Car delivered on time and very happy.

28 June 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Jason. We hope you are enjoying your new car and please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Excellent company

Excellent company, fast response, accurate information, always competitive. Plan are my main supplier of lease vehicles, frequently beating manufacturers' own finance deals. I recommend them whenever asked.

26 June 2017
Unprompted review
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Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Terran, it is always a pleasure to deal with you and please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Apologies for late review

Apologies for late review, meant to visit here earlier ! I actually took delivery of my car in July 2016, and as a first time leaser had some concerns. The ladies in the office were however very patient with me, and actually made the whole process very easy. If anyone is considering doing a personal lease, I would without reservation recommend Plan Leasing.

19 June 2017
Unprompted review
Plan Car Leasing logo

Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review James, much appreciated! We hope you are enjoying your new car and please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Professional and quick service

Quote, approved and delivery to my place of work within 2 weeks! Very happy.

13 June 2017
Unprompted review
Plan Car Leasing logo

Reply from Plan Car Leasing

Thanks for taking the time to give us a positive review Matthew, much appreciated! Please do not hesitate to contact us with any queries at any time throughout your lease.

Rated 5 out of 5 stars

Nice speedy process

Nice speedy process. Best price out of around 10 companies i contacted and the only one who could get my car within 3 weeks. Others were wanting 3 months.

1 June 2017
Unprompted review
Plan Car Leasing logo

Reply from Plan Car Leasing

Thanks or the 5 star review, we hope you enjoy your new car and do not hesitate to contact us with any queries throughout your contract.

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