Play.com Reviews 940

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

To put it politely, ABSOLUTE S H I T E!!!!! crashed game mid event, last weekend, taken until today to find a fix to enable game to be played! One star is more than they deserve!

Rated 1 out of 5 stars

Way.com recommended Laurel Street parking who took zero responsibility when our car was destroyed in their parking garage. After making a reservation with Way.com and paying in advance we were told b... See more

Rated 1 out of 5 stars

It's not Play dot com any more. Play.com closed down and these clowns (rakuten) have purchased the domain name and are diverting ex play customers to an entirely different, Japanese based company.... See more

Rated 1 out of 5 stars

Ordered 3 items from Play.com at point they were changing branding to Rakuten.co.uk. 2 of 3 delivered ok. 3rd item never delivered. Followed up with merchant/seller as instructed. Advised me the... See more

Company details

  1. Music shop

Information provided by various external sources

Play.com - Buy DVDs, CDs, MP3s, Video Games, Electronics, Books and Ringtones with free delivery to UK and Europe. Play.com is the top site for dvds, cds and games in the UK. We stock all major movies on DVD.


Contact info

1.0

Bad

TrustScore 1 out of 5

940 reviews

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Rated 5 out of 5 stars

Excellent value

I have been a loyal customer to play for a while now and simply because I have never been let down. Excellent value and service.

12 July 2012
Unprompted review
Rated 5 out of 5 stars

Cheap and fast

Very similar to Amazon. I use these a lot for music, DVD's etc. Great prices compared to the shops and if you are patient and can wait a few days for delivery, why not pocket the difference instead?

4 July 2012
Unprompted review
Rated 5 out of 5 stars

Good stuff!

I make a point of always ordering from you. I discovered that you were one of the only people to stock the serenity model I wanted about 5 years ago and have been a happy play customer ever since.
I never wait too long for the stuff that I order, no extortionate delivery fees and you can get such an amazing range of stuff
Thanks :D

2 July 2012
Unprompted review
Rated 5 out of 5 stars

FAST, CHEAP, FREE P & P NO PROBLEMS EVER!

I have shopped with play since 2002 and ordered over 235 items in that time. Items that I order are always delivered extremely quickly. I have found their prices are ultra competitive and the postage is free. I have never had any problems with quality or delivery. I had a problem with a DVD that I ordered recently, as I did not realise it was in a foreign language, no problems at all in returning it for an immediate refund. Highly recommended

1 July 2012
Unprompted review
Rated 4 out of 5 stars

Good site, but used to be better

I always used to buy stuff from Play.com but more recently I've found their prices often aren't as good as Amazon.co.uk and they seem to have introduced things which show adverts, after you've bought something, for other annoying offers like "Get £10 off your next order if you sign up for a trial on one of these other sites..." etc. It was nicer when it was simpler... 3 clicks and a password and I'd be done without any extras in my face!

27 June 2012
Unprompted review
Rated 4 out of 5 stars

Cheap prices. Solid service

I've bought DVDs and a TV (at a discounted price due to damage to the box!) and they've all been far cheaper than elsewhere but excellent quality. Delivery if often/always free too.

11 June 2012
Unprompted review
Rated 5 out of 5 stars

Great service!

Play.com is always my first port of call for any entertainment/electrical goods. They are usually the cheapest & have a huge selection to choose from. Free delivery is great & tends to arrive within a few days. Highly recommended!

7 June 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Had a problem today, that when I sent a product back for a refund I didn't receive my refund. I rang them, they told me to send my proof of postage in an email. Then half an hour later it was all sorted.

I only came to this website to leave a negative review of website which I had a terrible experience with. So thought I'd leave this too, as it seems to be the polar opposite experience.

7 June 2012
Unprompted review
Rated 1 out of 5 stars

poor play trade service

Im had a bit of a problem with one of the fair play traders and Play were not very helpful , until I emailed them then they started listening but it was a while before they comntacted me , as an apology they offerd me £15.00 voucher but it was too late i wont be shopping there any more

3 June 2012
Unprompted review

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