PlaylistSupply Reviews 38

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

PlaylistSupply has been a real game-changer for me as an artist manager. Before, I’d spend hours searching for playlists and vetting curators, but now it’s all streamlined into one platform. Everythin... See more

Rated 1 out of 5 stars

Couldn't access the cancel subscription page, contacted support, they said they'd look into it last month, got charged again 🤬. Today I finally cancelled the subscription (you need a link from ‘sup... See more

Rated 3 out of 5 stars

I can't unsubscribe. At least it's not obvious how to do so. The website is lacking. I've paid way more than I intended partially because of this. Edit: I was able to unsubscribe via customer s... See more

Rated 5 out of 5 stars

Sent them a customer support email and they replied in less than a day with direct answers and tips on using the website. One of their reps offered to do a strategy call, 1-on-1, with me and actually... See more

Company details

  1. Software company

Written by the company

PlaylistSupply is a real time search engine that was created to help artists and their teams find relevant playlists faster and make the whole process more efficient. This tool was designed to level the playlist promotion playing field and to avoid scam-like “playlist networks”. The tool is super effective for niche genres and anyone looking to increase their Spotify traffic.


Contact info

3.4

Average

TrustScore 3.5 out of 5

38 reviews

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Replied to 40% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Surprisingly good customer service

Sent them a customer support email and they replied in less than a day with direct answers and tips on using the website. One of their reps offered to do a strategy call, 1-on-1, with me and actually helped me a lot with getting results. Not many companies are willing to hop on 15 minute call within a couple days notice so thank you for that. Overall it's a great tool once especially once you get the hang of it.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

One of the best promotion tools for musicians

Ive used a couple different services online related to playlists and curators, I found myself appreciating the functionality on Playlistsupply the most out of all of them. Instead of going on separate sites to do different tasks like quality checking playlists or finding curators, you can do all of that on their website. I thought of it as a big suite for everything playlist-related.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Great tool

I've done a lot of promotion and tried lots of other services, but I find myself liking PlaylistSupply the best because of their customer service. Someone on their team who's a music marketing professional even hopped on a call with me to offer advice on succeeding in my niche with the software.

I've tried doing playlisting on DistroKid, SubmitHub, Groover, and a couple others but nothing really stood out other than curators on their platforms rejecting my pitches. The flexibility on PlaylistSupply is always appreciated when finding playlists that fit my genre and music.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Great tool for musicians to get into…

Great tool for musicians to get into legit and real playlists.

18 June 2024
Unprompted review
PlaylistSupply logo

Reply from PlaylistSupply

Thank you! PlaylistSupply prides itself in being the only real-time playlist search engine!! We appreciate the positive review and our support team is always available to answer any questions!

Rated 3 out of 5 stars

Can't unsubscribe.

I can't unsubscribe.

At least it's not obvious how to do so. The website is lacking. I've paid way more than I intended partially because of this.

Edit: I was able to unsubscribe via customer support. Still, I think the website needs some serious updates, but at least they're not scammers.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Good for Portugese artists

I've been using PlaylistSupply to help artists in my country promote their releases. I had the chance to hop on a call with someone from their team and they shared some great tips/strategies for making sure I get the most out of their tool.

3 April 2024
Unprompted review
PlaylistSupply logo

Reply from PlaylistSupply

PlaylistSupply is optimal for ALL genres and ALL countries! Really love hearing your positive experience! 🧨 Thank you!

Rated 1 out of 5 stars

I have been trying to get a refund from…

I have been trying to get a refund from these guys for a year. PLEASE DO NOT SIGN UP FOR THIS SERVICE

9 March 2024
Unprompted review
PlaylistSupply logo

Reply from PlaylistSupply

Hello Ashton,

Thank you for sharing your feedback with us. We understand your frustration regarding the refund request, and we sincerely apologize for any inconvenience you may have experienced.

As stated in our terms of service, we have a strict no-refund policy due to the nature of our subscription-based service. However, we do offer easy and flexible cancellation options directly from your account page on our website or through the initial signup confirmation email.

We strive to provide independent artists like yourself with an efficient and valuable playlist finding and quality-checking software solution; PlaylistSupply. We incur significant costs to maintain and improve our software to ensure it meets the needs and standards of our users. While we are unable to process refunds for subscriptions that have not been canceled in a timely manner, we would like to extend our apologies by offering you complimentary credits to access our top two features, Organic Search and PlaylistVet.

We value your feedback and are committed to addressing any concerns you may have. Please feel free to reach out to our customer support team if you have any further questions or require assistance.

Best regards,
The PlaylistSupply Team

Rated 3 out of 5 stars

Very reluctant refund

Website didn't work for me and caused my a lot of frustration. Been searching for jazz related stuff and it seems to be too niche to provide results so my hunch is it's suitable for more mainstream music. Reported my issue and with MUCH back and forth I finally got my refund. But to be fair I didn't hear back till I gave them a one star review on TrustPilot, they probably just hoped that I'll just go away. Think they'll re-think their customer service after this one. Also their $49.99 plan is not worth it in my opinion but it again depends what genre you're going for.

27 January 2024
Unprompted review
PlaylistSupply logo

Reply from PlaylistSupply

Hello E.S,

Thank you for sharing your experience with us.

At PlaylistSupply, we aim to provide a comprehensive platform for users to discover playlists across all genres or styles of music, including niche categories like Jazz. Our platform indexes all Spotify playlists with public contact information, ensuring users have access to a wide range of music styles or even different languages. For Jazz-related searches, we recommend entering "Jazz" or a related keyword in the keyword box and selecting your desired criteria, whether "Email" or "Social," to refine your search results based on the type of contact information you're looking for.

Regarding our subscription plans, we offer various tiers to cater to different user needs. Our higher-tier plans provide access to our top features; Organic Search and PlaylistVet, which are designed to enhance your playlisting experience by identifying high quality and traffic-rich playlists to make sure you are reaching out to high quality playlists.

We appreciate your feedback and are constantly striving to improve our platform and customer service. For more information on our features and best practices, we encourage you to visit our blog at https://playlistsupply.com/blog/.

Thank you,
The PlaylistSupply Team

Rated 5 out of 5 stars

I have been using PlaylistSupply for…

I have been using PlaylistSupply for the better part of the past three years.

I first read about them on HitsDailyDouble,the music industry publication, and decided to use the tool for my small label imprint.

This is a serious data aggregator for a very affordable price that allows you to get an unlimited amount of curator contact info that is always up to date.

I recommend this to anyone who is looking to run a marketing campaign on a smaller budget and is willing to put in the work to get results.💎💎💎

Also, their support staff got back to me quickly when I wanted suggestions even going as far as to schedule a call for me and their marketing specialist to make a strategy for my label. I know consultants in the music biz who charge $$$$ to give marketing advice. These guys are doing God’s work.

27 August 2023
Unprompted review
Rated 5 out of 5 stars

PlaylistSupply works great for me

PlaylistSupply works great for me. I'm an intern at a label and I have been using it to automate the manual playlist research I have been doing for the label. I usually manually go through each playlist looking for a contact info in the description, but on PlaylistSupply I can just type a keyword that relates to the artists music and it will automate the entire process directly on Spotify. It does not do any playlist pitching for you. it just gathers data in a few minutes which would take hundreds of hours to do on my own. They also have some cool features to monitor playlist activity to track any sketchy activity. Super helpful!

28 August 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your time (Avoid at all cost)

The founder of this company has been sending me emails, urging me to test out their platform since 2020. This year, I finally decided to give it a shot. I reached out to 17 playlist owners I found through the Playlist Supply application. Out of those 17 emails, 14 replied. Every single one – and I truly mean every single one – requested money in exchange for a placement. Even the smaller playlists demanded payment or requested that I submit my music through platforms like Submithub.

Feeling frustrated, I reached out to Noah (assuming that's his real name) via email, expressing my concerns and requesting a refund. His response was remarkably swift, but disappointingly generic. He stated that "Playlist Supply" isn't a "Playlist Pitch" service. It seemed as though he hadn't even read my email. In his reply, he suggested I try pitching my songs to smaller playlists. The issue, as I mentioned earlier, was that these smaller playlists also demanded payment.

That's the extent of my experience with this company – they haven't responded to any of my subsequent emails.

Rather than wasting your time and money on a service that utilizes the Spotify API to extract money from hardworking artists, I recommend dedicating more time to platforms like Groover or Submithub.

11 August 2023
PlaylistSupply logo

Reply from PlaylistSupply

Hello Niklas,

Thank you for sharing your feedback with us. We understand your frustration and would like to address your concerns. At PlaylistSupply, we do not condone pay-to-play practices at all. Our platform offers users a wide range of features and data points to help users like yourself identify high-quality playlists and connect with relevant curators that are open to good music itself!

We encourage users to build relationships with playlist curators and offer something in return for their support, such as a social media story shoutout or any form of assistance with playlist promotion. At the end of the day, if you are helping to promote a playlist that your music is placed on, you are in turn promoting your own music too.

We understand that navigating the playlisting landscape can be challenging, and we're here to help. We have a wealth of resources and tips available on our blog to assist users in finding high quality playlists and reaching out to playlist curators effectively.

https://playlistsupply.com/blog/how-to-contact-best-playlist-curators-in-the-music-industry/

Additionally, our team is available for personalized demo calls to provide guidance on using PlaylistSupply to its fullest potential. Please don't hesitate to reach out if you have any follow up questions or if there's anything else we can assist you with.

Thank you,
The PlaylistSupply Team

Rated 5 out of 5 stars

Playlist Supply is amazing for managers

I have been using Playlist Supply to promote music for an artist I manage for just over 2 months and I have already had success. The tool is straight forward and so easy to use and gives all of the control to the user which I love. Plus the team who works there has been really helpful with any questions I have about the tool. Would highly recommend to anyone who wants to improve their playlisting game.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Better then all the others this one is…

Better then all the others this one is the BEST the others are mostly scams PlaylistSupply is like the Google of Spotify Playlists you can search and browse and save them all nothing shady no middle man this is the best solution I tried everything groover submithub playlistpush all of them are whack middle men I want to do it MYSELF

12 September 2022
Unprompted review
Show reviews in all languages. (38 reviews)

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