I have been using Plexaderm products for over 10 years. The results have been consistently good and satisfying. I intend to continue applying Plexaderm products for the foreseeable future. The only... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I love your product, I'm a 71 yr old man and use plexaderm maybe about 4-5 times a week if that much there are days I don't need it but glad I have it. A lot of times I use very little in putting it o... See more
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The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
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Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.6
Average
644 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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LOVE Plexaderm
LOVE Plexaderm. I suffered with 'eye bags' for years. Then I met Plexaderm, it is my CONSTANT companion😉. It works in seconds and lasts ALL day. Now I'm 'eye bag' FREE! Thank you for this awesome product!
14 July 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re absolutely thrilled to hear that the Plexaderm has made such a positive difference for you. Knowing it’s become your constant companion and helps you feel confident every day truly means the world to us.
I first received this from my sister as…
I first received this from my sister as a Christmas gift. I was skeptical at first, I tried it and I was amazed it literally takes years off your face.
I have now been a customer for 3 years
14 July 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We love hearing stories like yours. What a fantastic gift from your sister! It’s completely normal to be skeptical at first, and we’re so glad Plexaderm exceeded your expectations. Knowing that you’ve been with us for 3 years means the world to us. Thank you for your continued trust and support!
Dark circles gone…
I have always woken up to dark circles and puffiness under my eyes and have tried many different things in the past. And a friend had Plexaderm and I tried it and to my surprise it worked beautifully. The bags were virtually gone after a few minutes. Not one to be ordering things off the TV but after trying this from a friend, I called and ordered and now I’m on re-orders love the product big fan. Let me know if you need me to do a commercial ha ha
14 July 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your amazing feedback! We’re thrilled to hear that Plexaderm worked so well for you and that you’re seeing real results you can feel confident about. It’s especially great to hear that after trying it firsthand, you were convinced enough to make it a part of your routine. We appreciate your loyalty and your enthusiasm!
I have been using Plexaderm for about six years!
I have been using Plexaderm for about six years under my eye area. This is a miracle serum! Tightens the area and leaves you wrinkle free. I have tried it on other areas of the face, but to no avail.
14 July 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words and for being a loyal user for six years! We’re thrilled to hear that the Plexaderm has worked wonders for your under-eye area and that you’ve experienced such great results. Every skin type is unique, so while it may not have had the same effect on other areas, we’re glad it’s delivering where it matters most for you. We truly appreciate your support and trust in our product!
Not so
Not so, item generated by AI is incorrect. Everyone has had similar experiences even if a tiny, thin amount is applied... Unless you have extremely oily skin so it might work for a possible short time, 40 minutes?, but even that would require not moving your facial muscles. I have no dogs in this fight...my opinion is reliable and well-intended. Save your $. These folks are getting rich off false claims.
11 July 2025
Unprompted review
Reply from Plexaderm®
Thanks for leaving a review. We're very sorry to hear about your less than satisfactory experience. Every purchase is back with a 30 day money back guarantee. Please dont hesistate to give us a call should you have any questions at 1-800-681-0366. We're happy to help!
WARNING
WARNING: I used #Plexaderm and ended up in the ER with my face swollen shut 😡 I missed 2 weeks of work and they’ve ghosted me ever since, even after sending photos + proof. This product changed my face — and not in a good way. I’m left with chemical burns #plexadermreaction 5522
26 May 2025
This product doesn't work
This product doesn't work. They mislead you. This product should be taken of the market. Definitely not worth the cost. Olay works better and it is cheaper.
24 June 2025
Unprompted review
Reply from Plexaderm®
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the product didn’t meet your expectations and that you felt misled. That’s certainly not the experience we aim to provide.
We appreciate your comparison and understand that different products work differently for everyone. We’d love the opportunity to learn more about your experience. Please feel free to reach out to our customer experience team at 1-800-681-0366.
This product made the bags worse
This product made the bags worse. Seems like I had a severe reaction to the product. Now I look worse than some of the extreme before photos shown in the ads.
My skin is burnt and scarred now where I used the product.
22 June 2025
Unprompted review
Reply from Plexaderm®
We are very sorry to hear about your experience. Everyone's skin reacts differently to skincare items, and we understand how upsetting this must be. We always recommend before use to first to test a small amount of serum on the inside of your arm. Monitor the area for 24 hrs for any sensitivity before using the product on your face. If you believe our product may have contributed to the sensitivity you've experienced, we strongly advise that you discontinue use of the product immediately and dispose of any remaining product you may have on hand. Thanks for taking the time to leave a review.
I just love the stuff
I just love the stuff! But you can’t use very much of it or it will dry up and clump
1 June 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to leave a review. We're glad to hear you're loving the Plexaderm Rapid Reduction Serum. Our formula is highly concentrated, and applying too much can sometimes result in dryness, a tightening sensation, or visible residue. For the best results, we recommend using a very small amount (about a half a pea size) and spreading it evenly across the desired area. Allow the Plexaderm to dry completely, approximately 10 minutes without facial movement during this time. If residue remains after drying, gently pat the area with a slightly damp cotton swab or cotton ball to reduce excess product. Should you have any questions please give us a call at 1-800-681-0366. We're here to help!
This product is very awful
This product is very
Similar to Elmers glue, once you have facial expressions it cracks and disintegrates. Horrible product
8 June 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback. We’re sorry to hear that the Plexaderm Rapid Reduction Serum didn’t meet your expectations. If you’re open to it, we’d love to learn more about how you used Plexaderm so we can better assist you. Please feel free to reach out directly at 1-800-681-0366. We're happy to help!
I didn't notice one single change
I didn't notice one single change.
No improvement in my skin at all.
A huge waste of money and time.
1 April 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback, and I’m truly sorry to hear that you haven’t seen the results you were hoping for. We completely understand how frustrating it can be to invest time and money into something and not see the expected improvement.
We’d really like to understand more about your experience and see if there’s anything we can do to help. Please feel free to reach out to us directly at 1-800-681-0366. We value your trust and would appreciate the opportunity to make this right.
Ŵell,every commercial is impressive a d…
Ŵell,every commercial is impressive a d says the product lasts all evening.I got my sample just in time for a huge very personal event.I tried your product the night before,it only lasted 3 hours.So put it on at 9:30am,event started 12:00,by 12:30 my lines were coming back.So much for hiding my age,I left early to go home,won't use it again.Very disappointed.
6 June 2025
Unprompted review
Reply from Plexaderm®
Thank you for taking the time to share your experience. We’re truly sorry to hear that the Plexaderm Rapid Reduction Serum did not meet your expectations during such an important event. We completely understand how disappointing it must have been, especially when you were counting on it to perform as promised. Our goal is always to provide products that help our customers feel confident and beautiful. It’s clear we fell short in your case, and for that, we sincerely apologize. While results can vary depending on skin type, application technique, and environmental conditions, we know this doesn’t take away from your frustration.
We’d love the opportunity to learn more about what happened. If you’re open to it, please reach out to our customer experience team at 1-800-681-0366 and we’ll be happy to assist you further. Your feedback is valuable and helps us improve. Thank you again for bringing this to our attention.
This product isn't what they claim it to be!
This product isn't living up to its claims. Yes, it does tighten your skin, however, I experienced a burning sensation and when it dried it left a white dried looking appearance on my face. I also applied some moisturizer to see how that would work after drying. That didn't yield the desired results as the undereye bags returned. That was an investment that didn't pay off.
6 November 2024
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience with us. We’re truly sorry to hear that the Plexaderm Rapid Reduction Serum didn’t meet your expectations and caused discomfort. While it’s great to hear it provided some tightening effect, we understand that the burning sensation and white residue are concerning, and the results didn’t last as hoped after moisturizing. When experiencing sensitivity , we recommend discontinuing use and disposing of any additional product you might have on hand.
Your feedback is very important to us, and we take concerns like yours seriously. We’d love the opportunity to learn more about your experience and make it right. Please reach out to our customer experience team at 1-800-681-0366.
The plexaderm is great when covering up…
The plexaderm is great when covering up wrinkles , but it does not make them go away.
6 June 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re so glad to hear that Plexaderm Rapid Reduction Serum is helping to reduce the appearance of wrinkles and give you smoother-looking skin. While Plexaderm provides a temporary tightening effect and visibly minimizes the look of lines and wrinkles, it doesn’t permanently eliminate them. Should you have any questions, please reach out to us at 1-800-681-0366. We're here to help!
Great product
Great product use it every other day. I see results within 5 mins. Just be carful when flying, the tube builds up with pressure, when you open the cap the product will pour out. I lost half my product flying from the East coast to the West Coast, other than that I would purchase their product again.
6 June 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to leave a review and for being a loyal user of the Plexaderm Rapid Reduction Serum. We’re thrilled to hear you’re seeing results so quickly!
We’re really sorry to hear about the problem you experienced while flying. Due to changes in cabin pressure. We appreciate you bringing this to our attention, and we’ll certainly share this feedback with our team to explore how we can prevent this in the future. As a tip for next time, we recommend placing the tube in a sealed plastic bag and opening it slowly after reaching your destination to help minimize loss.
We truly appreciate your support and would love to make things right. Please feel free to reach out to our customer service team at 1-800-681-0366. We’d be happy to help!
Love This Product
I have been using your product for years now and it works terrific. I don't have to worry about the unsightly fluid build up under my eyes any longer. I'm particularly glad to have the new tubes instead of the containers that your company has tried in the past. These work best of all. Keep using them.
John Carr
6 June 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words and continued support over the years! We’re thrilled to hear that the Plexaderm Rapid Reduction Serum has made a positive difference for you and that you’re enjoying the new tube packaging. Your feedback means a lot to us. It helps us continue to improve and deliver the best experience possible. Thanks for taking the time to leave a review and for being a valued part of our community!
The product actually works
The product actually works, unlike others that advertise
5 June 2025
Unprompted review
Reply from Plexaderm®
We're glad to hear the Plexaderm Rapid Reduction Serum is delivering real results. We work hard to make sure our claims match the experience. Thanks for taking the time to leave a review!
Plexiderm-not as great as once was…
I have used Plexiderm for 2-3 years now, and it does help with my under eye bags. However, after the supply went to the new tubes, it seems as if it contains a different recipe. I use it how I’ve always used in the past, but once it dries, I can tell there’s a dry crusty layer under my eyes. It also doesn’t reduce the bags as much as it used to. I’m in the same climate and nothing has changed with my skin care. It just seems that it doesn’t work as well with also leaving residue, where it once never did. When I first purchased it, it was in a pump container, then it was packaged in a twist top container, now in the squeeze tube. I do gently roll it, making attempts to mix it all together, prior to application. It’s just not as great as it used to be. I don’t think I’ll be purchasing it anymore after finishing my current supply.
Thank you for your response, again, with using it for years, I haven’t changed the way I use it. The amount, application, or changed to a new climate.
3 June 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback with us, and we truly appreciate your continued support over the past few years. We’re sorry to hear that your recent experience with Plexaderm hasn’t met your expectations. We want to assure you that while the packaging has changed, the formula itself has remained the same. However, we understand that even small changes in packaging can sometimes affect how a product dispenses or applies, and this can impact the overall experience.
If you’re noticing a dry or flaky residue or a change in effectiveness, we’d love to help troubleshoot this with you. Sometimes the way the product is applied, such as the amount used or how it’s distributed can influence the results. A very thin, even layer usually provides the best outcome, and allowing it to fully dry without movement for 10 minutes can help avoid any residue.
Your satisfaction is important to us, and we’d be happy to offer additional tips or work with you to find a resolution. Please feel free to reach out to our customer experience team directly at 1-800-681-0366. Thank you again for your honest review and for being a valued customer.
I have to admit
I have to admit, I was a little doubtful at first about trying Plexyderm. That is why I ordered the trial package. After using it, I was convinced. A couple of people said," You're looking good. Did you get a haircut ?"I smirked and I told them about Plexyderm. There's nothing wrong with looking good.
4 June 2025
Unprompted review
Reply from Plexaderm®
Thanks so much for sharing your experience with us! We're happy you gave the Plexaderm Rapid Reduction Serum trial pack a shot and saw noticeable results. It's always great when others notice too. That's the best kind of feedback. We love hearing that Plexaderm helped you feel more confident and refreshed, You're absolutely right, there's nothing wrong with looking good! Thanks for taking the time to share your story. We are grateful to have you as part of the Plexaderm family!
I was happy at first
I was happy with the item in the beginning. I wish it would not turn red as that is noticeable. Now my lower bags and sides of my eyes are turning red and burning from use of the product.
2 June 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to share your experience. We're truly sorry to hear that you're experiencing redness and irritation from the Plexaderm Rapid Reduction Serum. Your comfort and safety are very important to us. Based on your description it sounds like your skin may be sensitive to our formula. We encourage you to discontinue use and dispose of the product to prevent further irritation.
Should you have any questions, please reach out to our customer experience team at 1-800-681-0366. We're here to help!
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