The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Plexaderm products for over 10 years. The results have been consistently good and satisfying. I intend to continue applying Plexaderm products for the foreseeable future. The only... See more
Company replied
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I have not rec'd it yet however have been buying it since it came out. I wish for your returning loyal customers you would offer the "treat" pkg like the first year, where you rec'd 3 or 4 different... See more
Company replied
Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.6
Average
644 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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I tried plexaderm and it did not do…
I tried plexaderm and it did not do anything that it says. I think they have so much money that they just load up the internet with good reviews and put these false commercials on TV and make a boat load of money on a bunch of suckers.
12 November 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience, and we’re truly sorry to hear that you didn’t see the results you were expecting with Plexaderm. We know how frustrating that can be. We want to assure you that all of our reviews are authentic and come from real customers. Transparency is extremely important to us, and we never use paid or fabricated reviews.
Please also know that we offer a 30-day money-back guarantee so customers can try Plexaderm risk free. If you’re unsatisfied for any reason, our team is happy to help process a return or assist you further. Your feedback matters, and we appreciate you giving us the opportunity to address your concerns. If you’d like further support, give us a call anytime at 1-800-681-0366. We’re here to help!
Rapid Reduction Application
Most of the time the Rapid Reduction Serum works.
Sometimes it doesn't work as well as other times. I think it's because you have to learn how much to apply and be sure you sit still for 10 minutes. I try to use about the same each time. Even thought it's not perfect, I still like it and use it and will order more. The Ultra-Hydrating Serum, I really like. It works great.
5 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for taking the time to share your experience! We’re glad to hear the Plexaderm Rapid Reduction Serum is helping and that you’re enjoying the moisturizer. Results can vary a bit, and you’re absolutely right, application amount and staying still during the drying process can make a big difference. We appreciate your patience as you find the routine that works best for you.
Thank you again for your feedback and for being a loyal customer. We’re excited to continue supporting your skincare journey!
I have used Plexiderm for many years
I have used Plexiderm for many years. I am 81 years old, and it instantly reduces the bags under my eyes. It is an important part of my make up day. I’ve recommended it to many people.
25 November 2025
Unprompted review
Reply from Plexaderm®
Thanks so much for taking the time to leave a review. We’re truly grateful for your many years of loyalty to Plexaderm. It’s wonderful to hear that it continues to be an essential part of your daily routine and helps you feel your best. We also appreciate your recommendations to others. Your trust means a lot to us. Thanks for being part of the Plexaderm family!
I have been using this product since 2021
I have been using this product since 2021 and am completely satisfied. This product works great for me.
2 February 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to leave a review. We’re happy Plexaderm is working for you, and it's been a part of your daily routine since 2021! Thanks for being part of the Plexaderm family!
I have been using Plexaderm now for a…
I have been using Plexaderm now for a year and I am more then happy about the results!
23 November 2025
Unprompted review
Reply from Plexaderm®
Thanks for taking the time to leave a review and for being a Plexaderm user for a year! We’re glad to hear that you’re happy with the results. We truly appreciate your support and loyalty. Thanks for being part of the Plexaderm family!
Plexaderm / Not smooth
I have been using plexaderm for quite a number of years, but since using this tube, I find that it dries very flaky or another word to use It’s dry as caked on. I do not recall this ever happening in the very beginning..
1 November 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback and for being a longtime Plexaderm user! We’re sorry to hear that you’ve been experiencing dryness or flakiness with the current tube. We want to assure you that the formula has not changed. Sometimes factors like changes in application technique, skin type, or skincare routines can affect how Plexaderm bonds to the skin.
We’d be happy to help troubleshoot and offer tips to achieve the smoothest results. Please feel free to reach out to our customer experience team directly at 1-800-681-0366, we're happy to help! We truly appreciate your loyalty and feedback!
Plexaderm is for MEN, too!
This product, like all the products I have purchased from you so far, performs beyond expectations. I realize that advertising can only do so much when marketing products, but I wish there were a better way to let people know just how amazing your company's products are and how well worth the purchase price they are. I don't know how many men enjoy the benefit of using Plexaderm, but if you ever need a male spokesperson, please let me know!
1 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your thoughtful review! We’re thrilled to hear that Plexaderm, and our other products have consistently exceeded your expectations. You’re absolutely right that advertising can’t capture everything, and we appreciate you sharing just how much value you’ve found in our products. We love that you highlighted that Plexaderm works for men too. It’s a great reminder that our products are for everyone.
We also appreciate your creative idea about a male spokesperson! Please feel free to reach out to us directly. We’d be happy to forward your information to our internal team. Thank you again for your loyalty, kind words, and for helping us spread the word about Plexaderm!
plexaderm review
I love Plexaderm and have been using it for years. I have allergies and I have always had bags under my eyes. I was thinking about surgery until I tried Plexaderm. Now I use it every morning and no more bags under my eyes.
22 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your review! We’re happy Plexaderm has made such a difference for you and has helped you feel confident without considering surgery. It’s fantastic that Plexaderm has become a part of your daily routine and continues to deliver great results. We truly appreciate your loyalty and support!
I have been using Plexaderm for many…
I have been using Plexaderm for many years for dark circles under my eyes. I am 78 years old. It really works and last all day. I appreciate the serve and speed when I order. Thank you so much. It makes me feel better as I wear it each day. It help mask my age. I will continue to be a blessed customer. Thank you.
22 November 2024
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind review and for being a loyal Plexaderm customer! We’re glad Plexaderm helps you feel confident and makes a difference in your daily routine. It’s wonderful to know that our service and delivery have met your expectations as well. We truly appreciate your support and are honored to be part of your routine. Thank you for being part of the Plexaderm community!
Finally Something That Really Works
I have been using Plexaderm for a Few Years Now and find that it Works Just Fine at covering up my Under Eye Bags and some of the Wrinkles in around the entire face. Thank You for a Product that Actually Works.
21 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your review! We’re thrilled to hear that Plexaderm has been helping with your under-eye bags and facial wrinkles. It means a lot to us that Plexaderm is making a noticeable difference for you, and we truly appreciate your loyalty over the years. Thank you for trusting Plexaderm!
I have 3-D bags under my eyes
Do Not Use Picture From Face Book. That is not my Picture.
I have 3-D bags under my eyes. I use a very small amount under each eye. Plexaderm completely remove bag under right eye The left eye at times is slightly puffy. However, I think it is the way I put it on. Treatment last from mid morning until I get ready for bed. It really makes a difference in my appearance.
For the last 6 months, I have use consistently. Before that, I had used off & on. Date of review in box.
20 November 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience with us! We’re so glad Plexaderm is making such a noticeable difference for you and helping reduce the appearance of under-eye bags throughout the day. It’s wonderful that you’re seeing consistent results, especially with regular use over the past six months.
We also appreciate you mentioning your application experience. Sometimes even a slight adjustment in how Plexaderm is applied can affect results from one eye to the other. If you ever need tips or guidance, our team is happy to help. You can reach us any time at 1-800-681-0366. Thank you again for your review and for trusting Plexaderm!
Customer service has always been…
Customer service has always been helpful!
I'm a longtime user of Plexaderm and I've survived all the challenges your company has experienced. The pump product was the best. Unfortunately they dried up over time. Those were replaced with small squeeze tubes that were difficult to use and 30% of the product was wasted. The current squeeze tube works well but the product is not as effective as when I originally used the pump bottle. The product seems too watery. I'm hoping that you, or a competitor, gets the balance right. Thank you
21 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for being a longtime Plexaderm user and for sticking with us through the challenges over the years. We truly appreciate your loyalty. We’re also glad to hear that you’ve had positive experiences with our customer service team.
We understand your feedback regarding the different packaging styles. Many customers loved the pump bottle, and while it offered great convenience, it unfortunately had issues with product drying over time, which is why we transitioned to tubes. We also recognize your concern about product waste with earlier tube designs, and we’re happy to hear the current version is working better for you.
Regarding the texture and effectiveness feeling different: please know that the formula has not changed. Occasionally, storage or changes in skincare routines or application methods can affect the product’s consistency. Still, your feedback about Plexaderm feeling waterier is important to us, and we’ll make sure it’s shared with our product team.
Thank you again for your honest input and for continuing to rely on Plexaderm. We’re always working to improve, and your perspective helps guide those efforts.
I loved plexaderm
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter has said the same thing. Something is different. Have other people complained about this too? I know it has been difficult to find a foundation that is truly oil free. I have suggested that the company develop their own line of oil free foundation. Currently I’m using oil free Almay foundation. But the problem still exists.
21 November 2025
Unprompted review
Reply from Plexaderm®
Thank you for being such a long time Plexaderm customer and for sharing your experience with us. We truly appreciate your loyalty over the years. We’re sorry to hear you’ve recently been having issues. We can confirm that the Plexaderm formula has not changed, and we haven’t made any adjustments to the ingredients.
Sometimes changes in skincare routines, moisturizers, or the type of foundation being used. We’d be happy to help troubleshoot to make sure you’re getting the best results possible.
Thank you as well for your suggestion about an oil-free foundation line. We love hearing ideas from our customers. Please feel free to reach out to our customer care team so we can look into your specific situation and help find a solution. At your convenience, please give us a call any time at 1-800-681-0366. We're here to help!
Plexaderm is my best friend 🤗
I love Plexaderm. It works perfectly for me and I only use a very little bit. I’ll never be without it. Thanks for making this product.
17 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your wonderful review! We’re glad Plexaderm works perfectly for you and has become a part of your everyday routine. A little really does go a long way! We’re grateful for your loyalty and so happy our product continues to make a difference for you. Thank you for choosing Plexaderm!
good stuff
i have ordered plexaderm for at least 2 yrs now. and keep going back. it really makes the puffy eyes go away and the lines around my mouth.
21 November 2025
Unprompted review
Reply from Plexaderm®
Thank you for your review and for being a loyal customer over the past two years! We’re so glad to hear that Plexaderm continues to help reduce puffiness around your eyes and soften the lines around your mouth. We truly appreciate your trust and your continued support!
Plexiderm is the greatest invention…
Plexiderm is the greatest invention since the wheel. It does exactly what the commercials say it does. It tightens the bags and circles under my eyes. They completely disappear for way longer than they advertise, in my experience. I tried another product that showed the same results. But when I got it and tried it I saw no results. Plexiderm is the REAL DEAL!! And 1 tube lasted me over 6 months because I only use it under my eyes. Although I did try it on other wrinkles and it worked there too.
15 May 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your amazing feedback! We’re delighted to hear that Plexaderm is doing exactly what our commercials promise and that it’s helping tighten the bags and circles under your eyes. It’s great to know one tube lasts over 6 months for you, a very little truly goes a long way! We greatly appreciate your support and the time you took to share your experience!
My favorite “makeup”
In my younger years I wouldn’t go outside without makeup on. At 65, a little moisturizer, Plexaderm, and a bit of eye makeup and I’m good. Thank you, Sheer Science for the wonderful products. I’ve used them for several years, now.
21 November 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your wonderful review! We’re truly honored to be part of your daily routine and thrilled to hear Plexaderm helps you feel confident and ready for the day. Your loyalty over the years means so much to us. Thank you for being part of the Plexaderm family!
Reply from Plexaderm®
Thank you so much for your review! We’re thrilled to hear the Plexaderm is working great for you. We truly appreciate your support!
This products works pretty well
This products works pretty well. Does not tighten as well as it did when I first started using it a few years back. Has the formula changed?
19 November 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your feedback! We’re glad to hear the Plexaderm is still working well for you. We can confirm that the formula has not changed. It’s the same one we’ve used for years. However, results can vary over time due to changes in skin, routine, or other factors. If you’d like, we’d be happy to help troubleshoot or offer tips to get the best results again. At your convenience, please give us a call at 1-800-681-0366. Thanks for being a loyal customer!
Reply from Plexaderm®
Thanks so much for this feedback. We're thrilled to hear Plexaderm is working well for you! Thanks for being part of our community!
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