Plowz & Mowz Reviews 

588
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, most reviewers were let down by their experience overall. Some contractors report experiencing delays with their payments for completed jobs. Service providers mention experiencing communication challenges and delays regarding payment processing. Some reviewers were not happy with the booking and scheduling process, noting that scheduled service providers frequently failed to show up. Customers also point out that customer support offers very little help, provides automated bot replies, or ignores inquiries completely when problems arise. People feel that the company takes credit card payments immediately while failing to deliver the requested services on time.

What people talk about most

Payment

Consumers express frustration regarding payment issues, reporting delays in receiving their earnings for... See more

Service

Customers consistently report negative experiences with service, highlighting prolonged delays and providers... See more

Customer service

Reviewers express deep frustration with customer service, noting that support was largely nonexistent or... See more

Response time

Users describe profound frustration with response times, citing months of incessant follow-up efforts and... See more

Staff

Clients share negative opinions on staff, expressing frustration over unreliable service and unfulfilled... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They don't pay their contractors. They claim its net 30. Then at 30 days it's "oh we meant 30 business days". Then after 2 months and them fake sending an ach its "we are reviewing your payments" fo... See more

Rated 1 out of 5 stars

Terrible place after seven years being a contractor they never paid out at the end of the year owed thousands. Dont use this dis honest company take advantage of hard-working men and women

Rated 1 out of 5 stars

Paid in full for a service that was postponed due to weather. I was fine with the delay, but Plowz & Mowz provided no reschedule date or status update. On Dec. 6 I contacted them and was told the... See more

Rated 1 out of 5 stars

During yesterday’s snowstorm, I scheduled plowing for this morning. They took my money right away) big cc charge, more than $1000, we have a long driveway), told me my job was assigned, and then … not... See more


Company details

  1. Lawn care service
  2. Landscaping Service
  3. Snow removal service

Information provided by various external sources

Snow Plowing and Lawn Mowing On Demand PLOWZ & MOWZ brings on demand snow plowing and lawn mowing to your mobile device. It's fast, easy, efficient, and free to sign up! PLOWZ & MOWZ is now available in over 30 cities across the US. Claim your h...


Contact info

1.2

Bad

TrustScore 1 out of 5

588 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(588)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A friend recommended Plowz & Mowz to me…

A friend recommended Plowz & Mowz to me after I complained I never had enough time to mow my lawn. Their work is excellent and I never had a complaint. I've also made use of some of their other services, I recently had them clean my gutters and had some branches of a tree trimmed. I'm very happy to recommend them to others.

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Willingness to serve

Bad weather conditions are happening often in the province I live and the citizens are obliged to clear the snow outside their houses, for not causing accident to anyone passing by. But the time is few and I am busy all the time! Now with their services I am done with this problem and relieved from keeping an eye outside all the time.

30 April 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE

After reading reviews on several other web sites, I cannot strongly enough recommend that you DO NOT use this service. I requested lawn mowing four days prior to the requested date, and the job was accepted. I was informed that the service would be done on the requested date, between 11AM and 4PM. Around 1PM, I contacted the company for an ETA, and was told 1:30. That time came and went and I contacted the company and was told that they were 20 minutes out. At 5:43, I received a message that the provider had mowed the wrong lawn and would be there between 8:30 and 9 AM the next day. At 8:22 PM received a text that they had to release the provider and would reach out to get another. I am in the process of "downsizing" and was hoping not to have to mow the lawn myself prior to my move but ultimately ended up doing it myself. But it begs the question: 22 years into the 21st century, with various navigational aids on phones and the ability to download and/or print maps off of the internet, how do you mow the wrong yard?

30 April 2022
Unprompted review
Rated 5 out of 5 stars

Very happy!

They do provide great services! I would totally recommend asking for their help. They do not charge a lot and all things went fast.

28 April 2022
Unprompted review

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