PlumbNation Reviews 

30,074
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 642 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of products available at competitive prices. Many people praise the fast and reliable delivery service, often receiving items promptly, sometimes even next day. Reviewers also appreciate the easy-to-use website for ordering and the excellent communication throughout the process. However, some customers reported issues with delivery, including items being left unattended or significant delays beyond the promised timeframe. A few other people also felt that customer service was unhelpful regarding returns, faulty items, or issues with price match guarantees.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Product

Customers consistently note positive experiences with product, often praising the great competitive prices... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable pricing... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the great, quick,... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the hot water cylinder from Plubnation, we needed it urgently, I have spoke to customer care agent to transcend the delivery and to deliver before 9am next day. He was man of his words, he pro... See more

Rated 5 out of 5 stars

Excellent web site with a large range of useful, high quality products at competive prices. Fast delivery. Arrived in first class condition. Worked perfecctly as specified Very pleased indeed.

Rated 5 out of 5 stars

Clear and easy to use website. Contact to place orders. Immediate response from PN. Competitive pricing and great delivery time from stock. First time using PN and will be back again.

Rated 5 out of 5 stars

Nice and easy to use website. Great price on a high quality white ceramic sink. Delivered on time with great communications from all and delivered by a specialised courier. Top marks


Company details

  1. #76 of 97 best companies in Plumber
  2. #65 of 106 best companies in Bathroom Renovator
  3. #14 of 21 best companies in Fireplace shop
  4. #88 of 118 best companies in Heating service

Written by the company

PlumbNation is an innovative leading retailer of plumbing and heating supplies, including boilers, radiators, bathrooms and much more. PlumbNation provides the very best quality products at the most competitive prices possible anywhere in the UK. PlumbNation's safe and secure website has been specifically designed to offer a quick, easy and informative shopping experience.

PlumbNation Plumbing & Heating Supplies

Written by the company

Express Delivery
Available on eligible items.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30k reviews

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4.6

All reviews

(30,074)

625 reviews in the last 12 months

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Rated 2 out of 5 stars

I’m still not in receipt of the…

I’m still not in receipt of the product. The courier didn’t leave at my house - I was away a few days - but left it in nearby town. When I went to collect it, they claimed to have returned it

13 June 2026
PlumbNation logo

Reply from PlumbNation

Good afternoon,

I am so sorry that this happened but I am happy to see that on your return, you have been in touch with our customer services team and a replacement was issued promptly.

Should you need anything further, please don't hesitate to get in touch.

Best regards,
Abigail
Customer Service Director

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