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PlumbNation Reviews 

30,074
•
TrustScore 4.5 out of 5

4.6

Plumber
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Review summary

Created with AI, based on recent reviews

Considering 642 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of products available at competitive prices. Many people praise the fast and reliable delivery service, often receiving items promptly, sometimes even next day. Reviewers also appreciate the easy-to-use website for ordering and the excellent communication throughout the process. However, some customers reported issues with delivery, including items being left unattended or significant delays beyond the promised timeframe. A few other people also felt that customer service was unhelpful regarding returns, faulty items, or issues with price match guarantees.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Product

Customers consistently note positive experiences with product, often praising the great competitive prices... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable pricing... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the great, quick,... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the hot water cylinder from Plubnation, we needed it urgently, I have spoke to customer care agent to transcend the delivery and to deliver before 9am next day. He was man of his words, he pro... See more

Rated 5 out of 5 stars

Excellent web site with a large range of useful, high quality products at competive prices. Fast delivery. Arrived in first class condition. Worked perfecctly as specified Very pleased indeed.

Rated 5 out of 5 stars

Clear and easy to use website. Contact to place orders. Immediate response from PN. Competitive pricing and great delivery time from stock. First time using PN and will be back again.

Rated 5 out of 5 stars

Nice and easy to use website. Great price on a high quality white ceramic sink. Delivered on time with great communications from all and delivered by a specialised courier. Top marks

Company details

  1. #76 of 96 best companies in Plumber
  2. #65 of 106 best companies in Bathroom Renovator
  3. #14 of 21 best companies in Fireplace shop
  4. #88 of 118 best companies in Heating service

Written by the company

PlumbNation is an innovative leading retailer of plumbing and heating supplies, including boilers, radiators, bathrooms and much more. PlumbNation provides the very best quality products at the most competitive prices possible anywhere in the UK. PlumbNation's safe and secure website has been specifically designed to offer a quick, easy and informative shopping experience.

PlumbNation Plumbing & Heating Supplies

Written by the company

Express Delivery
Available on eligible items.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(30,074)

625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing!

Amazing!
One phone call - made at 10:35 Thursday ... and the product was delivered at 15:20 the following day!
Incredible, because the manufacturer / importer offered a 7-8week delivery date. AND a a higher price!
So, well-done PlumbNation.

24 April 2026
Rated 1 out of 5 stars

Cancelled after 22 days

Ordered solar panels on the 1st said delivery in a few days. They kept pushing back the delivery date every time I chased and after 22 days they just cancelled the order. Prices have all gone up, feels like they cancelled as the price I was paying became to cheap.

22 April 2026
Unprompted review
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Reply from PlumbNation

Good morning,

I am so sorry about this - I have tried contacting you regarding this and I hope to hear from you soon.

Best regards,
Abigail
Customer Service Director

Rated 1 out of 5 stars

Discontinued

Showing 90 items in stock at point of order, and when chased 3 days later they say this item has been discontinued. When would I have found out ? Ridiculous.

21 April 2026
Unprompted review
PlumbNation logo

Reply from PlumbNation

Good afternoon,

I am so sorry about this - I have tried to request your order details via Trustpilot but have not been successful.

If you are able to update your review to include the order number this will then allow me to look into it for you.

Best regards,
Abigail
Customer Service Director

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