The products are amazing, I cannot leave the house without my PlumpIt, I just do not feel complete... But, as with any product you buy, sometimes you experience an issue! So, more importantly, the cus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I messaged over the weekend explaining my issue I did receive automated reply Monday had email asking for further info Olivia was amazing sorted my issue, organised replacement, straight away... See more
Very disappointed. I always read reviews and lots said it was brilliant but despite following every ‘how to’ advice and even with double the recommended amount my lips stung like mad and went red but... See more
Company replied
Not impressed at all, very disappointed. Used as directed but saw no improvement at all just nice sort lips but I could buy a decent lip balm for that at a fraction of the price 🤷. Maybe a money back... See more
Company replied
Company details
- Cosmetics shop
- also in
- Beauty product supplier
- Beauty Products Wholesaler
- Cosmetics Industry
- Cosmetics wholesaler
Written by the company
LEADING THE CHARGE FOR NATURAL BEAUTY We believe that real beauty can be achieved without the need for needles, knives, and other invasive procedures. We also know that many of us want to enhance our natural features. That’s why Plump It! have created a range of transformative formulations that harness and accentuate your natural beauty in a safe and effective way.
Contact info
United Kingdom
- support@plump-it.com
- www.plump-it.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Olivia was amazing in dealing with an…
Olivia was amazing in dealing with an issue I had with the plump it lip plumper. Understandably, discrepancies can occur within the make of products (not always! I’ve ordered before from them and I have not had a single issue whatsoever) however, when approaching the customer service team, I felt listened to. Olivia was amazing in handling my issue and even offered me a replacement. Thank you Olivia. Your customer service does not go unnoticed 🙂 I hope the management team recognise your efforts.
The customer service from this company…
The customer service from this company is excellent. I had a problem with my delivery which was sorted out very quickly and a new item was delivered the following day.
Unfortunately I found the lip oil made no difference to my lips whatsoever. I slight tingle but no change in the plumpness of my lips.
Disappointed that the lip oil did not perform very well.
So I had an issue with my delivery
So I had an issue with my delivery. Thought I’d try reach out to plump it & glad I did 😃 , spoke to Olivia and she reassured me in the matter & problem solved . Great fast responses too 🫶🏼
Excellent products and customer service
Excellent products and customer service
Excellent customer care!
Products arrived promptly, and yes , do expect the “the tingle” ! But it works!!
Sadly the hyalauronic follow up black pen was faulty, so no comments on this one as yet. But my issue was acknowledged,and dealt with almost immediately,so still five stars. Excellent customer service.
Beware of fake second orders being…
Beware of fake second orders being generated and unauthorised payments being taken from your credit cards ..

Reply from Plump It!
Absolute rubbish
Absolute rubbish.
After watching an ad for this on instagram, I was intrigued by this and hopeful of similar results to those shown. However the reality was somewhat different! One application - the sting kicks in - no visible result. Two applications - mega sting, slight darkening of lips (which could be achieved with any lip gloss or balm). Three applications still no difference at all. Really disappointed by this. Contacted customer services and given some instructions of using lip scrub etc. Completed this and what a surprise... exact same result (or non result) as before. Contacted customer services again, particularly as the product states on the receipt '30 day love it or money back guarantee'. Absolute load of rubbish. Apparently you need to register your product within 7 days of receipt of your order to enable this. Complete scam. The product is pants! Don't waste your money. May be if your lips already have filler you get a more reactive response but to standard lips there are no results whatsoever.

Reply from Plump It!
Support team are absolutely amazing
Support team are absolutely amazing. So helpful and rectified my issue so quickly. Polite and kind.
Thank you for your help
It is the most powerful lip plumper I…
It is the most powerful lip plumper I have ever used. You can see a visible difference when applied. It it also an incredibly intense sensation and if applied to bare lips hurts and is painful (at least for me). I actually have stopped using it because i noticed my throat feeling a bit different when I did - potentially this is my body not reacting well to the product so I did not want to take further risk. The company are a small business and were generous to send me an extra product with my order for me to try. The oil seems softer on the skin.
Great customer service
Not overly impressed with the lip builder kit I bought but I am going to try the products that plump your lips instantly instead. I’ll give them
Both a tru consistently to see how it is. Customer service was great though. I was unhappy with them product and realized I bought the wrong lip kit so they sent out the right one instead. So when you order just make sure your ordering the right stuff!

Reply from Plump It!
The best plumper
As a lip gloss junkie, I have pretty much tried almost every lip plumper out there. I have to say that Plump It really has what it takes to plump your lips! As long as you don’t mind the burn… I happen to love it, because I can tell it’s working! It really puts all of the other plumpers to shame.
I always have an excellent experience…
I always have an excellent experience with Plump It! My products always arrive on time and today I received a lovely little note, along with a free grift! So lovely of the Plump It team, so thank you guys! 🥰
I highly recommend them you won’t be disappointed and I can’t wait to try my lip plumping fix! 😄
Great customer service
I contacted customer service as I had not received my product, they were very quick to respond and resolve.
Ordered needle-less filler
Ordered needle-less filler. The product is terrible. When I try to cancel they say I am subscribed and need to receive 3 orders before I can cancel. Avoid this company. Products are terrible and so is the customer service. Big thumbs down from me!!!!!

Reply from Plump It!
What load a rubbish
What load a rubbish, marketing was a ploy, if it’s too good to be true, it probably is!! I stupidly fell for it. I dislike the way it makes my skin feel, initial tightening but that soon disappears within minutes the tingling is uncomfortable. Will be applying for money back guarantee.

Reply from Plump It!
This is a scam
Product doesn’t work & apparently I have to spend another £150 before I can cancel. These guys are scam artists.

Reply from Plump It!
Best lip products I have ever had.
After trying injectable fillers & my lips rejecting them, I decided to try this product. Have tried loads of lip plumbers but they never work. I tried my friends "Plump it" before buying and couldn't believe it worked. I immediately bought my own. I can't imagine being without it & people keep asking me where I got my lips done & are shocked when I say its not injected product. Highly recommend this to anyone wanted soft, plumped lips. I love it. ❤️.
Brilliant for pumping lips love this…
Brilliant for pumping lips love this product
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







