Pmalmo Reviews 

I still haven't see bigger scums like they.. oh my. Try to avoid them at any cost even tough they took everything in Malmö over . Let's say I'm moving out today. I still have to pay for parking for upcoming month. Car won't even be there anymore... What a dumb system they have..

Parkerings Malmö outsources critical administration to third parties and then washes its hands of responsibility.

I paid a parking control fee from abroad exactly according to the official “payment from abroad” instructions (IBAN/SWIFT, OCR included). Despite that, the case was later marked as unpaid and escalated to debt collection.

The real problem is the structure:
Parkerings Malmö issues the fine, Hojab “administers” it, and Svea sends collection letters. When something goes wrong, nobody takes ownership. As a customer, you are bounced between entities while being treated as if you did something wrong — even when you paid.

For a municipal company, this level of fragmentation, lack of accountability, and reliance on systems that clearly don’t work for non-residents is unacceptable.

If Malmö wants to encourage tourism and cross-border visitors, this process needs a serious overhaul.

While my car was in pmalmo's parking facility, it was burned down. Even though I have reached out to pmalmo several times, they need payments for two months after my car burned down. They have not been helpful in any way.

Got a fine because I didn't see any payment information until leaving the building at one of the exit. There were 4 exits on each floor, two of which doesn't have any payment instruction. From entering the building till leave the building, I only see "Avgift" at the entry and nothing more. I thought there is a ticket machine at the exit to pay when I leave which is obviouse in Stockholm. I can't believe I get a fine because of they missing payment information in the parking lot.

Paid for parking in a garage with a monthly fee and park wherever in the garage. We then got 5 tickets in the span of 2 weeks, we called them and emailed them and after many many back and forths they admitted it was a fault in their system and cancelled the tickets.
Completely ignoring all the time and effort we had to put down and would not even give the smallest compensation for something that took us several hours to resolve.

Absolute scam company. in the 3 years I've had dealings with them there has been multiple cases where they flat out denied to hold up their part of the deal. multiple times I've been blocked out of my parking space and when reaching out to them the won't do anything about it what so ever.

When I decided to cancel my subscription (moving to another place) I called them and explained that I am moving out in the middle of may, so I need to quit the deal by the 31'th of may. They told me to call them back one month before the original call was in April so I though well okay then I guess ill call in the beginning of May. I called them today and now they are telling me to pay for June aswell because "we need a calendar month to cancel". so basically they scammed me to pay for a full extra month. They FLAT OUT DENIED ever telling me this and won't provide any information of us ever being in contact?!

I had a very bad experience with this company. I pay for a parking spot in our garage, and every month they send me a new parking license that i need to switch out. One month i forgot about it and got a ticket. I was absolutely sure that if i took a picture of the valid parking license that they would be able to cancel the ticket (since while i was a fool to forget to switch it out, i still HAD a valid license). They flat out refused to cancel the ticket, saying that me forgetting to switch it out was not a valid reason to cancel it. Then i decided that if i was to pay 600 for a parking fine, i would then cancel the parking spot for one month (which is 900). So i went to their offices to ask one more time for them to cancel the ticket since they would be loosing 300 (if i cancel my spot). Again, there was NO attempt to even resolve this, it was just flat out NO. Then i asked them to cancel the parking space, and the guy asked me if i wanted to cancel it from October, and i said yes. Then i received a new parking license valid for october, and i wrote to them to verify that they had the cancellation. They replied to me that there is one month of cancellation, so i wont be able to cancel it until last day of october... This is, by far, the worst customer service i have ever experienced. I new from other people when i moved from Denmark, that the customer service in sweden in general, was poor, but i did not know it was THIS bad