The help desk is very responsive and super helpful. Although could do with some work on letting customers know when things such as expired cards might affect them so they can order new cards etc.
Company replied
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Review summary
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𝐼𝑡'𝑠 𝑎 𝑔𝑜𝑜𝑑 𝑏𝑎𝑛𝑘 𝑏𝑢𝑡... 𝐴𝑓𝑡𝑒𝑟 𝑢𝑠𝑖𝑛𝑔 𝑖𝑡 𝑓𝑜𝑟 𝑎𝑤ℎ𝑖𝑙𝑒 𝑢 𝑔𝑢𝑦𝑠 𝑚𝑎𝑑𝑒 𝑎 𝑟𝑒𝑣𝑖𝑒𝑤 𝑓𝑜𝑟 𝑚𝑜𝑟𝑒 𝑡ℎ𝑎𝑛 𝑡𝑤𝑜 𝑚𝑜𝑛𝑡ℎ𝑠 𝑎𝑛𝑑 𝑠𝑡𝑖𝑙𝑙 𝑐𝑜𝑢𝑛𝑡𝑖𝑛𝑔... See more
Company replied
User Experience, services everything is very good just one think related to payments is not good like everytime if you want to do any transaction or transfer money to another bank account so Pockit wa... See more
Company replied
Easy to join, nothing complicated, terms & conditions are easy to understand, other banks ive used havent been as good to explain which lead to unwanted charges ect. Used the £50 advanced & was credi... See more
Company replied
Company details
- #133 of 163 best companies in Non-bank financial service
Written by the company
Send money to others with one click, get your own tap-and-pay contactless MasterCard, and pay in by cash or bank-transfer. You can also get paid directly from your employer!
Contact info
London, United Kingdom
- 0203 322 9170
- www.pockit.com
4.3
Excellent
23k reviews
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Wouldn't reccomend wasting your time.
29 May 2026
Reply from Pockit
We are sorry to hear this. We value your feedback.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so glad you are enjoying your experience with us already! Thank you for your kind words.
Many thanks,
The Pockit Team 💛
Scam
Scam, lots of fees and you can’t withdraw and close the account if it’s under a certain amount
29 May 2026
Excellent banking
22 May 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
Customer service is very good it always…
Customer service is very good it always pays really quick into my account when transferring or wages very good to access
29 May 2026
Reply from Pockit
We're happy to hear that you find our customer service very good and that payments are quickly accessible in your account. Thank you for your positive feedback; we appreciate it!
Many thanks,
The Pockit Team 💛
Reply from Pockit
We are so glad you had a positive experience with our clinic! Thank you for your kind words.
Many thanks,
The Pockit Team 💛
Access to banking service
28 May 2026
Reply from Pockit
We appreciate your feedback.
Many thanks,
The Pockit Team 💛
Pockit is the best banking app I have used
The best and most useful app I have used for banking. Well done guys and thanks for letting us use this!
28 May 2026
Reply from Pockit
We're so glad you find our app the best and most useful for banking. We appreciate your positive feedback!
Many thanks,
The Pockit Team 💛
I really thank you for allowing me to…
I really thank you for allowing me to bank with Pockit bank account it's so easy and honest with all the requirements for myself and even more I receive my income a day earlier than I have with any other bank accounts I really fully appreciate your help and support with any of my issues.
Thank you Pockit ❤️
28 May 2026
Reply from Pockit
We are so happy to hear about your positive experience with us! We truly appreciate your kind words and are glad we could meet your banking needs, especially with early income access. Thank you for your support.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
They offer a £50 advance for a fee of…
They offer a £50 advance for a fee of £4.99 but when you put the £4.99 in to the account then they tell you this charge has come off the £5 so you still can’t get the advance joke
27 May 2026
Reply from Pockit
Good afternoon,
Thank you for your feedback.
We have reached out to you via email to provide an update regarding your account. Please check your messages and respond there if you require any further assistance.
Many thanks,
The Pockit Team 💛
Nice and easy to get payments still to…
Nice and easy to get payments still to try direct debit side of it yet but so far so good
28 May 2026
Reply from Pockit
We're glad to hear that you find our payment process easy and nice. We appreciate your positive feedback!
Many thanks,
The Pockit Team 💛
Excellent customer service
28 May 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We appreciate your initial positive thoughts.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We're happy to hear that. We appreciate your positive feedback.
Many thanks,
The Pockit Team 💛
Paymenr method
28 May 2026
Reply from Pockit
We appreciate your positive thoughts.
Many thanks,
The Pockit Team 💛
Great and easy to use banking..
28 May 2026
Reply from Pockit
We are so glad to hear that you find our banking services great and easy to use. Thank you for your positive feedback.
Many thanks,
The Pockit Team 💛
Reply from Pockit
We appreciate your positive feedback. We are glad you found our service fast, efficient, and honest.
Many thanks,
The Pockit Team 💛
The having to pay for everything u need…
The having to pay for everything u need with an account
28 May 2026
Encourges saving.
Encourges saving.
Weekly draw you never know.
Very usefull Carl.
Pocket card is not A Diversion but A Security.
28 May 2026
Reply from Pockit
We appreciate your positive feedback! We're glad to hear our features are useful and encourage saving. Thank you for sharing your thoughts.
Many thanks,
The Pockit Team 💛
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