Polarbackup Reviews 

Fraudsters. I paid for LIFETIME subscription via sub stack, then they threatened to delete my data if I didn't pay them more money on another pricing plan, Complete Crooks, AVOID AND DO NOT TRUST them , you have beeb warned !!

Purchased a LIFETIME subscription and enjoyed it for a couple of years.

However, my account recently got cancelled and deleted due to a price hike.

Feels like a total scam to get me to buy their product 2 years ago.

There should be a class-action suit against this kind of bait and switch

My account has been deleted without any notice. I've backed up all my information for the last 4 years. Now everything is gone. What a SCAM!

Purchased a "lifetime" subscription which they are now backing out on. 14 days notice to recover your data or it will be deleted. I would not give this company another dime.

Bought LIFETIME backup product, which turns out to be only 3 years, because PolarBackup's cost have gone-up, "unfortunately". A total scam.

I purchased a Lifetime backup subscription during a promotion for a one time fee. They now have eliminated that option and canceled our "lifetime subscription". The only option given was to start paying monthly. If you didn't, your data was deleted and your account canceled. This is called Breach of the Contract.

Well as everyone has realised by now it was a long-con. They suckered us all into their scam with a life-time promise. But if you take a step back - firstly the service was terrible with a poorly designed app. And secondly I did not do due-diligence. For it seems these people are repeat-offenders - popping up with a new name - different veneer over the same junk software and scam. The moral of the story is - do your homework and you pay for what you get. If it is too cheap that is a red-warning sign in bright neon

They even do not inform customers that they ceasing liftime product. I found out by account suspension. Their guide for recovering files is useless as cannot log in to web nor application on PC.Most companies do not affect existing customers when they cease such a deal. Liars - nothing more to add. Stay away from this shady Mickey Mouse company. This software was rubbish anyway - never could upload files over 300gb.

I paid for a lifetime of 5tb back up and poof! Gone. It is awful to think I paid an honest buck for an honest deal and here we are a few years later being screwed out of back up of important data that I was counting on having in the case of the inevitable happening. What a farce and what rip off. They lied. Are we not in a position for a class action lawsuit given the number of people who are affected? This is outrageous.

I had a first bad experience with their sister brand zoolz. My lifetime subscription of 3TB was terminated without any reason (for all subscribers).

Now, it is the same scenario, my polarbackup lifetime subscription of 5TB has been disabled!!!!

Run away and go for a real cloud storage provider!!!!

I purchased a lifetime 1TB account 6 monthso and all of a sudden today my account was suspended without any explanation. Big time scammers!

The question now is; Did POLARBACKUP really deleted our files or they are keeping our personal and business archives to sell for third parties? I am really concerned.

They cancelled my "lifetime" subscription with just two-weeks' notice and zero refund. Their explanation made "perfect" sense - they wanted more money. So now I paid for something that they took away but kept the money. Thieves.

I purchased a lifetime 1TB account years ago and all of a sudden today my account was suspended without any explanation. My attitude is "screw you". I can live very well without your mediocre service.

Paid for a lifetime and they just ripped it out from under me and closed my account

I purchase for $99 the company decided to breach the contract and start charging me although I paid for lifetime or delete my data, Stacksocial who I purchased it through have done nothing to sort this problem out and are now not answering my emails. Basically been ripped off DO NOT BUY ANYTHING FROM STACKSOCIAL

Seems Polar Backup is a scam. Simple as that. They charge You for "life time" subscription, and then they don't even give You enough time to download Your data. I've been using their service for 3+ years. Truth to be told - I did not read Terms and Conditions, and their offer was the cheapest at the time, nevertheless - it's unfair to sell Your product under "lifetime" label, and blackmail You with all Your data cancellation afterwards. Companies like that will only make America small again. Please: always read T&C, and remember that poor people can't afford cheap things.

Reneged on a lifetime plan. Wasted initial investment.

I bought this as a lifetime subscription, however, now after literally a few years, they will cancel my lifetime subscription if I don't add a maintenance plan. I would question this unfair change in the T&Cs under UK contract law and feel that I should at least be offered a partial refund, but we know that won't happen. My best advice is not to do business with this company, because they seem to think its ok to change the goalposts of the contract. Whats not to say in 12 months time, they will triple the cost of the 'maintenance' contract and hold you to ransom again.

Polarbackup tricked me with their 'lifetime' sub. At the time, I read reviews and they seemed legit, but that was obviously just a sham so they could pull this crap. I'll never, ever, use or buy anything else from them that's for sure. I'd rather poop in my hands and clap than trust these criminals again. They've proven beyond a doubt that they're liars.