Polarbackup Reviews 

Bought 2TB life time in 2021, now they emailed me asking me to pay for a monthly fee otherwise they're gonna delete all my files. Bad company, run away.

Scammers. They don’t keep promises and now they’re cancelling lifetime accounts. Report them to authorities.

In 2021, I bought 1TB of storage from Polarbackup, and they gave me an invoice for a "Polar Backup Lifetime Subscription: 1TB"...now they have emailed me to say that, basically, they changed their mind, and now want to rent the stotage that they have sold me before...this is really disgraceful...this company has NO integrity, shame on them...

This company reneges on lifetime deals and threatens clients with deletion of all their backup data if they don't pay again within 14 days. Their only job is providing peace-of-mind backup. Draw your own conclusions.

This service is terrible, and I would not recommend it to anyone. I signed up for the lifetime service, and now they are charging a monthly fee. These unscrupulous business practices must be investigated. I emailed Polar Backup asking for a refund, but they have not responded. Stay as far away from this company as you can!

I purchased a lifetime plan from Polar Backup with the expectation of a one-time payment for continuous service. Unfortunately, the company has recently reneged on this promise, now requiring an additional monthly fee to maintain access to my data. This sudden policy change not only undermines the trust I placed in their service but also places my data at risk of deletion if I do not comply with the new payment structure.

As a customer, I feel misled and deeply disappointed by Polar Backup’s decision to introduce these unexpected charges. The lack of transparency and disregard for loyal customers’ expectations is concerning. I had hoped for a reliable backup solution, but this experience has left me questioning the integrity of Polar Backup’s commitments.

Lifetime means 4 years. I bought a lifetime 2TB and now i have to buy extra or they will take away my 'lifetime'2 TB. It's a scam!!

It doesnt backup all the files. it stops uploading or hangs on a single file... and when you need the backup you suddenly realise it didnt do anything for months.
so the bottom line is you cant trust them to make a backup.

Just received email stating that they are discontinuing their lifetime plan and we need to pay monthly subscription. Big scam. They should refund..

Dont not buy bought Lift time its a Bait and switch. Stay away

We hope this message finds you well. Today, we're reaching out with an important update that impacts our PolarBackup community, including you.

A Necessary Transition for Sustained QualiIn the face of rising operational costs - from data storage to electricity - maintaining our lifetime plan model has become unsustainable. This challenge compels us to adapt, ensuring we can continue offering you the reliable, secure service you depend on.

Purchased a lifetime plan and now they've reneged on it. It's not that they are going out of business. Nope, they just won't want to honour the plan hey sold me.

I bough a Lifetime licence to PolarBackup about 3 years ago, today i got an email telling me that inorder for me to continue to keep using their service i needed to purchase a subscription at a fraction of the full cost, if i should not purchase the subscription my LIFETIME account gets shut down and deleted. Stay clear of this company that promises one thing and a some years later decides that you either comply with their upgrade or loose your account.

LIARS LIARS LIARS

I bought a lifetime plan and now they are cancelling the lifetime plan and deleting all of my daya unless I pay them a monthly fee.

Monthly fees are not lifetime plans.

LIARS THIEVES

Like many here, I paid for a LIFETIME account for cloud backup and storage. I hardly used the service because the functionality was poor and the service was non-existent. I assumed they would improve the features over time, but nothing. And now they inform me that they will start charging me monthly, but they are "boosting" my value by giving me 6TB instead of the 5TB I already paid for.. Laughable.. This company needs to finish dying.

I also bought the 5TB lifetime plan. Now it is worthless. I will not give them any more money. Of course they do not offer any compensation. Just “sign up to monthly payments or we delete your data”!

Go elsewhere.

Lifetime backup too good to be true? Well because it is, as far as company it is dissolved. You are paying god knows who, there is no company registration there no address. Here is a few lines from their TC:

Lifetime Licenses

Your license to a Lifetime Plan of the Polarbackup Products will automatically terminate upon the earlier of (i) when the Polarbackup Product is no longer made available, (ii) when Polarbackup cancels your license to the Lifetime Plan, or (iii) when your computer has not accessed the Polarbackup server for more than ninety (90) calendar days. You acknowledge and agree that Polarbackup policy is to automatically delete all of your Backed-up Data upon meeting any of the above points and that it is solely your responsibility to seek another source for your backup needs.

Lifetime License Storage and Additional Services

While your Lifetime License guarantees perpetual storage of your backed-up data under the Polarbackup Products, we wish to clarify that this guarantee solely pertains to the storage of data. Access to and use of additional services, including but not limited to customer support, data restoration, and enhanced access features, may require an active subscription to one of our Maintenance Plans.

One word: SCAM!
DO NOT TRUST THIS BS firm.

I paid for a lifetime storage agreement. I just got an email stating that if I don't convert it to a monthly plan within 14 days they will delete all my files. I paid for 5TB of storage for a lifetime. I no longer trust this company.

I purchased a Lifetime plan and now they are asking me to switch to their monthly plan $6.99/month or lose my data! But they think “This decision wasn't made lightly”!!
Do not recommend!!

Polar backup offered a lifetime membership which I purchased.
Now they are threatening to cancel my lifetime membership unless I pay for a new membership! They claim to have financial issues!
They also give no alternative nor any way to contact them!

One Time Price for Lifetime backup Canceled - How can they cancel their promise for Lifetime backup service. I guess they think we are all chums. Okay I was taken for $79 for Lifetime 5TB of backup with very slow uploading. So now they are forcing to purchase a monthly plan. Please don't be taken by Polar Backup