Polhus - DK Reviews 9

TrustScore 4 out of 5

3.9

Djäknegatan 31, 21135 Malmö, SE


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Company details

  1. Custom Home Builder

Written by the company

Polhus blev grundlagt 2001 i Mora, i hjertet af Sverige. I over 20 år har vi solgt og produceret hytter, saunaer, vildmarksbade og andre træprodukter, der gør det nemt at nyde udelivet. Vi leverer byggesæt til rimelig pris, der er nemme at samle, lavet af højkvalitetstømmer og designet i skandinavisk stil. Gennem årene har vi haft glæden af at opfylde tusindvis af drømme ved at levere over 15.000 træhuse, udendørs saunaer, vildmarksbade og mere i 11 europæiske lande.


Contact info

  • Djäknegatan 31, 21135, Malmö, Sweden

  • 8980 3840

3.9

Great

TrustScore 4 out of 5

9 reviews

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1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

We recently bought a sauna from Polhus…

We recently bought a sauna from Polhus and overall we are very happy with both the product and the customer service. The sauna itself has a really lovely quality – solid materials, beautiful design, and it feels great to use.

Along the way we experienced a few small hiccups during the process, but every time Polhus’ customer service was quick, helpful, and made sure things were resolved. That gave us a lot of confidence and made the whole experience smooth in the end.

All in all, we now have a fantastic sauna in our garden and we couldn’t be more pleased. We’d happily recommend Polhus to others.

1 August 2025
Unprompted review
Polhus - DK logo

Reply from Polhus - DK

Hi,

Thank you so much for sharing your experience. We’re glad to hear you’re enjoying your sauna and that our team could help along the way. It’s great to know everything worked out in the end.

Warm regards,
Tove
Polhus

Rated 4 out of 5 stars

Good and value for the money

The sauna set got delivered in time and the instructions were (mostly) clear. It was not clear how and where the light and the wooden light cover should sit and now screws or bolts were there to mount it. We figured that out ourselves and got a little bit money back as compensation. All in all a good experience and meanwhile my sister also got a sauna installed…

29 October 2024
Unprompted review
Polhus - DK logo

Reply from Polhus - DK

Hi Oliver, thank you for your feedback! We're glad you’re enjoying the sauna and that you managed the light installation. How lovely that your sister also got one!

Best regards,
Tove
Polhus

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