Polka Dot Design Reviews 

135
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... See more

Company replied

Rated 1 out of 5 stars

The invitations are beautiful but you can hardly read them because the print is so small . We had to use them anyway. I guess the folks can get magnifying glasses to read the hostesses names And rsvp... See more

Rated 3 out of 5 stars

The website is hard to use - needs some user friendly updates. I was also disappointed that my shipping arrival date at time of purchase was different from the true arrival date. I had an RSVP... See more

Rated 1 out of 5 stars

I asked for two designs to be "proofed" with text and emailed to me. I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Celebrate everything. Even the everyday! That's the message we live by at Polka Dot Design. From our home in Arlington, Texas, Polka Dot Design is an online boutique that sells, prints and ships festive paper products across the country, items created so our customers can share life’s remarkable experiences through everyday correspondence and special occasion invitations, greeting cards and party supplies. Our company was formed with the goal of providing exclusive and custom printed products that are far beyond the ordinary.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

135 reviews

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1.6

All reviews

(135)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Polka Dot Design went out of their way…

Polka Dot Design went out of their way to be sure that I would be satisfied with my social card before I ok'd the sample. I had several issues, which were cleared up, and when I received the cards they looked exactly like the sample and I am proud to give them out. I can highly recommend this fine company to anyone who might be a bit skeptical as to the quality of their work or that of their customer service. I will order from them again. While a little pricey, I can say that my image is worth the quality and design my Polka Dot card conveys.

9 May 2018
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. They email proof. I had 2 corrections (my fault)
They corrected, sent another proof and delivered on time.

17 April 2018
Unprompted review
Rated 3 out of 5 stars

Quirky website/ Incorrect shipping date

The website is hard to use - needs some user friendly updates.

I was also disappointed that my shipping arrival date at time of purchase was different from the true arrival date. I had an RSVP printed on the invite that was impossible to meet.

Those two issues will make me think twice before purchasing a product from here again BUT the final product was excellent.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

Let's Shower Polka Them With Love!

Outstanding customer service before I even placed an order. Questions asked were promptly answered. All requests made to edit the baby shower invitation were made within a 24 hour business day. I received the invitations within 10+ days after ordering them.
& was excited & plwased to see they were as beautiful in person as they are on the website. The title of my review is taken from a line on the invite.

29 March 2018
Unprompted review
Rated 5 out of 5 stars

5 STAR SERVICE & PRODUCT!

I had a great experience with Polka Dot Designs. We looked at a number of online options for our daughter's First Holy Communion invitations. I called customer service to ask for samples of the paper stock before ordering and I received within a couple of days. After placing the order, the proofs came within a day or so. After confirming and ordering, I received them within a week. They came our just beautiful. I would not hesitate to order from Polka Dot again in the future.

19 February 2018
Unprompted review
Rated 5 out of 5 stars

Very easy format to use

Very easy format to use, had our design proof back to us within a few hours and the invitations arrived within the week! Would recommend and definitely use again.

18 February 2018
Unprompted review
Rated 5 out of 5 stars

Really cute invitation

Really cute invitations. Good quality paper. They look great. Ordering on the web site could be made easier

18 February 2018
Unprompted review

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