Mo & Russell just helped us purchase our first sofa as we are moving into our first house. The experience was genuinely the most seamless and enjoyable I’ve ever had. And saved us a silly amount of mo... See more
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Mo & Russell just helped us purchase our first sofa as we are moving into our first house. The experience was genuinely the most seamless and enjoyable I’ve ever had. And saved us a silly amount of mo... See more
Company replied
We had a great shopping experience at Poltronesofà. Christina was incredibly helpful in guiding us through all the available options to find what best suited our space. She was knowledgeable, patient,... See more
Company replied
I purchased a sofa from the Crema store in mid-February. According to the contract, it was supposed to be delivered in mid-April, but it didn't arrive until July 2—almost three months late. I had to... See more
Company replied
I ordered a new arm chair from the Lincoln branch. Dave was extremely helpful and knowledgeable, easily answering any questions we had. I'll update when the chair arrives but so far a very pleasant... See more
Company replied
Nata a Forlì nel 1995, poltronesofà è diventata oggi il marchio leader in Italia nella vendita di divani e poltrone in tessuto. Da sempre, il nostro obiettivo è garantire ai nostri clienti un prodotto di autentica qualità, interamente italiano, al miglior prezzo di mercato possibile. Puntiamo sulla praticità, oltre che sull'estetica. Disponibilità e capillarità sono i capisaldi del nostro servizio, i nostri negozi sono aperti 7 giorni su 7 con arredatori professionali e preparati, sui quali investiamo costantemente con percorsi formativi periodici.
Italy
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Gail took the time to show us the various models and options available that met our requirements. We were able to try several sofas with different leather grades to make our decision on the colour and grade accordingly. She also shared her knowledge and experience on how to care for and maintain a leather sofa. Thanks for your time and availability.

Reply from poltronesofà
Very good customer service. Enjoyed my experience in the shop.

Reply from poltronesofà
We went to see a sofa because we saw that it was with sale ,and exactly when we start seeing the first sofa Maurizio came with a very gentle manner and knows his job very well, which he persuad us which one to choose and we are very happy.

Reply from poltronesofà
The saleswoman Angele was knowledgeable and helped us come to our choice. She offered advice and helped us decide between the two models we liked best

Reply from poltronesofà
We knew what we wanted. One of the items did not have the right price but the sales person discounted those. We hope to receive the couch sooner than 10 weeks.

Reply from poltronesofà
Stavros was excellent, very helpful and cheerful. He helped us find what we need exactly on our needs.

Reply from poltronesofà
exceptional customer service from the lady in the store

Reply from poltronesofà
The salesperson was very helpful, informative and didn't hurry us at all. he answered our questions clearly. it was a pleasure being assisted by Maurizio.

Reply from poltronesofà
The whole process to make an order was so simple purely down to the professionalism patience and courtesy displayed by Andrea Constantinou
You should be very proud of the manor of this young lady
Thank you

Reply from poltronesofà
Dora made it perfect again. Good quality and big variety of materials. Friendly staff and convenient working outs. It’s our second purchase.

Reply from poltronesofà
They explained everything perfectly and was very helpful.

Reply from poltronesofà
Great service and good selection of designs and colours. We have found our perfect sofa and got useful advice from Carlos Jorge. Thanks a lot!

Reply from poltronesofà
the staff were very polite,helpful ,eager to meet our needs after we explained what we were interested in. the whole process was fast and friendly

Reply from poltronesofà
Mihaela was great. She explained everything in English and made us feel welcomed and comfortable.

Reply from poltronesofà
Barbara ci ha accolti in maniera cordiale
illustrando in maniera esaustiva i prodotti secondo le nostre esigenze.

Reply from poltronesofà
The product attracted me. The salesman Antonio B. Is a very knowledgeable Salesmen.

Reply from poltronesofà
Excellent service from your staff {Andria)
She was patient, helping us to find what we actually needed.

Reply from poltronesofà
Worse sofa I've ever bought material got cough in 3 months also they economise and made pillows small so my daughter hits the head to the wooden frame. Never buy this shit, costed us a lot but worse sofa in my life

Reply from poltronesofà
They were very professional and welcoming. They have quality, cozy and comfortable sofa. I will recommend although my sofa has not arrived yet I hope it looks and feel like what I saw and ordered.

Reply from poltronesofà
Maurizio was an excellent sales person ...very welcoming and informative. He helped me out greatly to take the right decisions when presented with multiple options. Finally when I placed the order on the 18th July, I had a last minute change in heart and changed the colour of the sofa. Later in the day I started regretting my mistake but was hesitant to try and change again to my original preference. However when I spoke to Maurizio he was very understanding, very empathic and made no fuss to accommodate my wish to change the colour once again. Great customer service and truly appreciated.

Reply from poltronesofà
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