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Pondsuperstores.com Reviews 

652
•
TrustScore 5 out of 5

4.8

Garden centre
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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that items arrive extremely quickly, often by the next day, and describe the prices as the most competitive online. Buyers are consistently pleased with the great quality of the products and the helpful, efficient service they receive. However, some customers also noted occasional issues with courier delivery delays or packages going to the wrong address. A small group of buyers experienced minor troubles such as boxes arriving damaged or items going missing in transit. Others mentioned that parts were sometimes missing, though replacements were arranged promptly.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, next-day, and prompt... See more

Product

Reviewers highlight positive aspects of product, noting that items like pumps, UV lights, and fish food are... See more

Price

Consumers find price to be very satisfactory, consistently highlighting great deals and competitive rates... See more

Service

Users describe positive interactions with service, highlighting competitive prices and fast, reliable... See more

Order

Reviewers mention positive feedback about order processes, highlighting simple online ordering and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent seller, with very prompt delivery. Small issue with some damage by courier which was sorted immediately by Pondsuperstores. Couldn’t be happier with our experience. We will be buying all our... See more

Rated 5 out of 5 stars

The price for my pond aerator was so competitive I was worried the service would be lacking. It most certainly was not! The carrier seemed to have problems - telling me two different delivery days in... See more

Rated 5 out of 5 stars

UV light for Blagdon Affinity Pond delivered almost the next day when I was expecting 3-5 days, so very efficient, thank you. Only just installed it and it is working. Hope it sorts the problem I have... See more

Rated 5 out of 5 stars

The ultra violet light was just what i wanted and it was £16 cheaper than anybody else and i couldn't believe how fast it was delivered, next day in fact and that wasn't Amazon. Well done to Pond Supe... See more

Company details

  1. #59 of 187 best companies in Garden centre

Information provided by various external sources

Pondsuperstores specialising in water gardening equipment, water features, and all the associated products including: Pond Liner Pond Filtration Pond Pumps Water Features Self Contained Water Features Koi & Fish Food & Treatments We stock many brands including Oase UK, Hozelock, Lotus, Interpet, Blagdon, Evolution Aqua, Nishikoi, Tetra, Nt labs, Pondcare, TMC, Gordon low Liners, Firestone Liners, Laguna to name but a few. We will not be beaten with our Price Promise on like for like purchase from an online retailer (see our website for terms) while offering a service second to none. Pondsuperstores was established in 2005.

Contact info

4.8

Excellent

TrustScore 5 out of 5

652 reviews

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4.8

All reviews

(652)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

100% recommend

Works brilliantly, cleared the green water in a few hours, only slight issue is that it doesn’t come with a plug, you need to purchase that yourself, but it was the same with the filter, I had to buy one for that too, but it’s not a big deal

25 June 2026
Rated 1 out of 5 stars

Pond superstores one worst place to…

Pond superstores one worst place to order the item. In the website they have a stock but they don't have stock and getting the order and ordering the item from main supplier. please everyone careful with Pond superstore when you are ordering the items.
Whoever working their not a helpful staff and shouting to the customers. Also they are telling the lies. No Hotmail account is not working. order on the way and put the phone down the customers,

30 June 2026
Unprompted review

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