Popcorn Shed Reviews 

104
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Simply the best popcorn company! We first tried the advent calendar, a brilliant option instead of chocolate, with amazing festive flavours! Then tried a shed selection. The sheds cute packaging make... See more

Rated 1 out of 5 stars

Sent me an out of date product. I contacted customer service and provided photographic evidence of the expiry date. The response was that I am wrong, and the product is not out of date. Despite being... See more

Rated 5 out of 5 stars

I was gifted a popcorn maker, and needed the popcorn and seasonings to make it happen, and I came across the Popcorn Shed online... The website is really fun - I didnt realise how many flavourings wer... See more

Rated 5 out of 5 stars

Loved our delivery of Popcorn shed popcorn. There's a flavour for everyone - I'm partial to the cheesy ones as I love savoury popcorn, but the Pop n Choc chocolate one and Berrylicious one were amazi... See more

Company replied

Company details

  1. Popcorn Shop
  2. Gift shop

Written by the company

We're Sam and Laura, cousins and founders of Popcorn Shed: an award winning, super premium gourmet popcorn brand! We have always appreciated the humble popcorn snack and it’s power to enhance special moments spent with friends, family and loved ones. With that in mind, we dedicated ourselves to perfecting popcorn treats associated with joy and happiness by prioritising flavour and quality. We hope that it will bring you as many great memories as it has brought to us! Operating out of our garden shed since 2016, Popcorn Shed is a home-grown, family-owned business. A Made in Britain artisanal brand.


Contact info

4.0

Great

TrustScore 4 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(104)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the best popcorn company

Simply the best popcorn company! We first tried the advent calendar, a brilliant option instead of chocolate, with amazing festive flavours! Then tried a shed selection. The sheds cute packaging make fantastic gifts for all ages, the flavour choices are amazing with such interesting options that have all been delicious! Delivery and ordering is fast and easy too. 5 star all round!

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Best Popcorn I've Ever Had

I moved to the UK recently to be with my partner, and we were spending Christmas together with her family. In America, we have a tradition of eating big tins of flavoured popcorn around the holidays, so I wanted to try and give them that experience. Popcorn Shed provided that and then some, not only did my package arrive before Christmas, the popcorn itself is delicious, without a doubt the best Popcorn I've ever had. I'm also happy to support a UK based business, will definitely be buying again :)

23 December 2023
Unprompted review
Rated 1 out of 5 stars

misleading information

i purchased these bags of popcorn mistaking them for popcorn flavourings from Amazon. i wanted to return them in exchange for some popcorn flavourings but I cant as it says This item isn't eligible for return. even though I've not opened any of the bags

18 June 2023
Unprompted review
Rated 3 out of 5 stars

Evri are letting the side down!

Popcorn Shed are excellent, the products and the Customer Service. Helpful, friendly, do their best, can't ask for more. Unfortunately, however they use the delivery company Evri who do not meet the same exacting standards and are massively letting the side down!

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Company gets a big thumbs up from us

Recent dealings with the customer service team were terrific. Matthew N (Operations, Finance and Customer Support Executive) was very responsive and helpful and assuming this is representative of the company ethos then it gets a big thumbs up from us.

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Really great products, however it should be known they use Evri

Really great tasting popcorn, however it should be known they use Evri for their delivery service

The popcorn they have is great, but because they use Evri as their delivery provider, you can imagine how that goes. A few weeks later and I still don’t have the order.

Unfortunately for Popcorn shed, they will be added to the list of other companies who also use Evri that is pointless to buy from.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

The popcorn is next level

The popcorn is next level! The gingerbread flavour is immense! The goats cheese, just spot on! Really great quality and always excitedly received by all the family.

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Delicious Popcorn!

Delivery was very quick and the flavours are great. I also purchased the vegan advent calendar and the Christmas flavours are delicious…I’ve already finished them and it’s not even December. I guess I’ll need to buy another one!

4 November 2022
Unprompted review
Rated 1 out of 5 stars

2-5 days or 2-5 weeks!

Placed an order 20th May 2022. Order was a small congratulations gift, I placed it knowing the 2-5 day delivery would be the perfect timescale. Almost 2 weeks later, still no delivery. Double Bank Holiday now upon us, realistically no sign of this arriving until next week, 2 and a half weeks after placing my order and 2 weeks after the event I was offering congratulations for. In addition I keep receiving marketing emails asking me to try particular items. I'd settle for receiving what I actually ordered! Customer service extremely poor, various excuses given initially, now they don't even bother to reply to my emails. Pretty sure this item will never appear and nobody from this company will respond to me. Leaving this review as extremely frustrated and disappointed. It is incredibly rare these days to encounter such dreadful service and I'm posting this to try and prevent others having the same awful experience.

1 June 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a birthday tin for my…

I ordered a birthday tin for my nephew’s birthday. I was advised it would be delivered within 5 working days. However, after ordering on 11/5 it was, finally, delivered on 23/5, well outside of dates given. Even more disappointing was that I had no knowledge that my nephew’s gift was 5 days late until I had a had a note saying it had been delivered. So my nephew and family had assumed I’d forgotten this year! Awful. I sent an email explaining how disappointing my experience had been and, to date, no response at all. I really do try to support small businesses but when the service is poor and the customer service also reflects this then I have to support an alternative.

24 May 2022
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi Louise,

First of all, we would like to apologise that your order took so long to reach you. Your order was dispatched from our warehouse within 24 hours of you placing the order.

The order should have been delivered within 2-5 days of dispatch and we are sorry that it took longer than this to be delivered. Unfortunately, we do not get alerted when there is a delay in a delivery so we also have no knowledge of this until we are alerted by a customer.

We did reply to your email yesterday morning explaining all of this and we also gave you a refund for the shipping cost of your order. Please can you check your junk mail in case the email got caught in there.

We really do apologise for the inconvenience caused with this order. As a small business we try and get our orders dispatched ASAP and on occasions there can be a delay with the couriers delivering the orders which we can only apologise for.

We hope your nephew enjoyed the popcorn when it did arrive :)

Rated 5 out of 5 stars

Great taste

Great taste, creative flavours and packaging. My go too snack!! With a glass of vino in the evening

13 May 2022
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi Maya! Thank you very much for the review! We are very happy you enjoy the popcorn! Perfect snack for a glass of vino :)

Rated 5 out of 5 stars

My company gave me some Popcorn She’d…

My company gave me some Popcorn She’d popcorn as a gift. It was so yummy. Haven’t stopped buying them since ❤️

11 May 2022
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi Kirstie! Thank you so much for the review! We are glad you like the popcorn and are happy to welcome you to the Popcorn Shed Family :)

Rated 5 out of 5 stars

Bought my mum a Birthday gift tin

Bought my mum a Birthday gift tin, she absolutely loved it!! Delivery on time!! Great service & great flavours!!
Would buy again!!

11 May 2022
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi Sarah! Thank you for the great review! We are glad your Mum enjoyed the tin :)

Rated 4 out of 5 stars

Good popcorn but no surprise

Great quality and flavours. This makes a great gift BUT the letterbox valentine box was covered in Popcorn Shed branding so it wasn’t much of a surprise after the intended recipient picked it up from the doormat. Maybe think about plain packaging for special occasion boxes.

19 February 2022
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi! Thank you for your review! We appreciate all feedback.

Rated 5 out of 5 stars

WOW!!

my experience with this brand has been outstanding. they accommodated our needs with finding a very difficult flavour (salt and vinegar), which took me back to my childhood when i received it. their customer service is one of the best i have ever experienced and i cannot wait to purchase more!!

4 January 2022
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi Sarah,

Thank you so much for the great review! We are so happy you like the popcorn and the service that is provided :)

Rated 4 out of 5 stars

Missing Berry flavour

Purchased the popcorn Advent Calendar for our daughter. Contents delicious but both her and myself disappointed not one Berry flavoured packet, thought oh must be Christmas Eve, but no, not even a sniff. What a whizz!! Not happy.

29 December 2021
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi Carole,

Thank you very much for the reviews, we apologise that there was no Berry-Licious flavour in your advent calendar. This just seems to be a case of bad luck but we will inform our factory!

Rated 5 out of 5 stars

Great popcorn

The popcorn from Popcorn Shed is amaziing, it tastes out of this world. The little bags are just the right size for one person, and not too many calories too. The flavours are many and varied the birthday cake is just like eating cake!!

27 November 2021
Unprompted review
Popcorn Shed logo

Reply from Popcorn Shed

Hi.

Thank you so much for the great review! We are glad that you enjoyed the popcorn!

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