Portugal Internet Reviews 

88
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and reliability, often highlighting helpful staff. The user experience is simple and straightforward, making the entire process smooth. People found internet coverage strong and dependable across Portugal, even in remote areas, ensuring consistent connectivity. Delivery service was frequently commended for its excellence, with devices arriving promptly at specified locations. However, some reviewers experienced minor difficulties finding specific collection points at airports or encountered issues with delivery timing for certain regions.

What people talk about most

Service

People report positive experiences with the service, describing it as brilliant, excellent, and consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything went... See more

Location

Clients share positive opinions on location, highlighting the convenience of picking up and returning devices... See more

Product

Customers had ambiguous experiences with the product, with many praising its functionality and ease of use,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the excellent service and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So Nice I used them twice! The device has been delivered to my hotel successfully two years, first in Lisbon and the following year in Porto. Our coverage signal was strong and reliable throughout our... See more

Rated 5 out of 5 stars

Definitely would recommend. We were originally going to use a esim but couldn't since we got new phones so at the last minute we found Portugal Internet. Price was affordable especially for a 14 day... See more

Rated 5 out of 5 stars

A very straightforward service with unlimited internet, at a very reasonable price Postage and communication were both super quick! Equipment is very easy to use and set up Had to extend this... See more

Rated 5 out of 5 stars

Super easy and simple from start to finish! And incredibly useful the entire time. Never lost connection, even in remote areas. Was a lifesaver when we were on longer drives and didn’t want to incur a... See more


4.8

Excellent

TrustScore 5 out of 5

88 reviews

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4.8

All reviews

(88)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

A very straightforward service with…

A very straightforward service with unlimited internet, at a very reasonable price
Postage and communication were both super quick!
Equipment is very easy to use and set up
Had to extend this service twice and wasn’t an issue at all
Definitely I’ll use this service again when I go back to Portugal (I’m portuguese and live in Australia)

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Definitely would recommend. We were originally going to use a esim but couldn't since we got new phones so at the last minute we found Portugal Internet. Price was affordable especially for a 14 day trip and they made pickup convenient with multiple locations to choose from.

We never had an issue with service or speed during our stay either!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

100% happy with the service

I have been using a wireless Portugal internet for several years now and had 100% perfect service. I am a British owner in Portugal and my apartment is used and rented out 2-3 months a year. It is cheaper to book the internet box for that time than pay for a years contract elsewhere.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

Excellent service, great product, it does exactly what you would want, great wifi, never struggled for a signal, very easy to use, very easy to extend the usage if you require more time.i needed to extend the service for 3 months, and a really good price.
I would highly recommend and I will definitely be using for my further trips to Portugal 🇵🇹

10 August 2025
Unprompted review
Rated 5 out of 5 stars

We have now used this service twice.

We have now used this service twice on trips to Portugal. This trip there were 4 of us and we were in Portugal for 30 days. Outstanding Wifi service, VERY reasonably priced. We travelled to many remote places, in the car, up mountains hiking, in the city, we were never without Wifi! I highly recommend Portugal Internet service for travelers!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We went Oct'2025 and the device was ready at our hotel. The wifi modem's port was on the older side and the wifi modem has limited battery. I recommend bringing a battery and your own micro-usb cord as the cord that came with our device was defective. you can charge the device with your battery or backfeeding from your phone with a cable. We also sent the device back with our hotel by asking them to put it in the post. I read online its possible to also do it at the airport but we decided not to go through that for this trip.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Great

It’s now the fourth time using your internet and it works everytime. Good service and communication both before and after. The mobile broadband is stable and fast, and the devices log on everytime without problems. We’ll definitely use it again next year.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Inexpensive, reliable, and easy!

Super easy and simple from start to finish! And incredibly useful the entire time. Never lost connection, even in remote areas. Was a lifesaver when we were on longer drives and didn’t want to incur any fees from our USA based phone carriers. Highly recommend to anyone who is traveling to Portugal.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

So Nice I Used Them Twice!

So Nice I used them twice! The device has been delivered to my hotel successfully two years, first in Lisbon and the following year in Porto. Our coverage signal was strong and reliable throughout our travel (Coimbra, Braga, Lousã, Nazaré, Ventosa, Gerês, Mire de Tibães) cities large and small we were covered in them all. Booking and returns could not be easier, 10/10 would recommend to family, friends and strangers alike.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Good Value and Service

Used the portable wifi on 3 devices for 12 days in Portugal with no issues. Travelled in the Douro Valley and between cities with good coverage. Pick-up and drop-off was easy except for finding the locations at Lisbon airport.
Good value, good service.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

This network provider is a joke

So here is what happened: I took a data plan. The e-sim activation code. My iphone telling me it is no longer valid an I should contact the network provider. Which I tried. Multiple e-mails, multiple phone calls. No answer. I ended up stuck with my foreign data plan. Cost me over 90 euros. I would have left it at that if not for an e-mail from Portugal Internet asking me for a review. To get “the credibility the deserve”… Hahaha careful what you wish for! I do not recommend

18 April 2025
Unprompted review
Portugal Internet logo

Reply from Portugal Internet

Hello V P.
We are sorry that you did not have a good experience the second time you placed an order with us.
We got back to you with a solution to the problem as soon as we saw your email. We only have one email from you regarding this issue to which we have replied. We have, after that, also sent you another email, but have never heard back from you.
Please note that we are here to help as we wish that our customers have a great experience.
We thank you for your understanding.

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