Poscart Reviews 1,143

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was buying my pens from another store but they constantly replaced stuff like navy blue with standard blue thinking it doesn't matter... not here tho, not only is their range incredible ! But they w... See more

Company replied

Rated 5 out of 5 stars

Often order from Poscart. Especially the posca range. Great prices. Recently purchased a brand new product which I had not seen before anywhere else in Australia. Or even on Amazon. Always quick... See more

Company replied

Rated 3 out of 5 stars

Great service with delivery and packaging. All markers working except two of the metallic (gold & red) which were replaced free of charge… thanks Poscart Purchased the set of eight 0.7mm markers... See more

Company replied

Rated 5 out of 5 stars

My scrumptious set of pens arrived promptly & well packaged. I loved the little extras like the tiny bag of sweets & sticker. It shows that someone has thought about me, the customer- and has made t... See more

Company replied

Company details

  1. Art supply shop
  2. Stationery Shop
  3. School Supply Shop
  4. Arts and Crafts Shop

Information provided by various external sources

Our team at Mega Thing live and breathe office supplies, but we realise that it may not be the focus of your day, it may even seem a chore. That is why we provide you with a hassle free ordering system, a variety of list builders, predictive purchasing based on history, simple account and user management, easy payments and easy access to order history.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Speed with delivery and accuracy of…

Speed with delivery and accuracy of product as described

23 March 2023
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Reply from Poscart

Hi Kathryn,

We are incredibly thankful that you took the time to leave us this review, Posca is such an amazing product and we are so glad that you love them as much as we do! Thank you for the support and for your amazing review! Take care and have a wonderful day! :)

Kind Regards, Princes

Rated 3 out of 5 stars

I wish I did not buy them

I wish I did not buy them I won't lie. I cannot write a single word without my ink popping on my page, I turn a corner with pen and it explodes. I also have had three pens ink just pour out of the pen. And the marker is so Sharpe when I colour the paper gets stuck in the tip

22 March 2023
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Reply from Poscart

Good afternoon Tyla,

Thank you for taking the time to write a review of our Posca pens. We truly appreciate your feedback, as it helps us to improve our services. We're sorry to hear that you've experienced some issues with some pens.

To help ensure that the ink flows correctly, we recommend shaking and priming the pens before use. This will help to get the ink flowing smoothly and prevent any issues you may have experienced.

If you continue to experience issues or have any questions, please don't hesitate to contact us. We're committed to providing the best possible experience with Posca products and want to ensure that you're completely satisfied.

Regards,
Dustin

Rated 5 out of 5 stars

Beautiful product

Beautiful product, great gift

16 March 2023
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Reply from Poscart

Hi Phoebe,

We are thrilled to have you as part of the PoscArt family! We are thrilled to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe! :)

Kind Regards, Princes

Rated 5 out of 5 stars

I love the pens

I love the pens . I love the set . I want to order more! I’ve never used them before. Thank you!!! I’m so happy

15 March 2023
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Reply from Poscart

Hi Krissy,

Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service are able to make a positive difference to them!


Kind regards,
Alejandro

Rated 5 out of 5 stars
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Reply from Poscart

Hi Bruce,

Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!


Kind Regards,

Alejandro

Rated 3 out of 5 stars

A very basic set

A very basic set. I would never have ordered two if I had known

10 March 2023
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Reply from Poscart

Hi Rosalie,
Thank you for taking the time to review the Posca creative craft set. We appreciate your feedback and are sorry to hear that you found the set to be basic and would not have ordered two if you had known.
We understand that every customer has different expectations and preferences, and we are sorry to hear that the set did not meet your expectations.
However, we want to reassure you that Posca markers are a great investment and can be used on multiple surfaces, making them a versatile tool for any artist or crafter. We would like to invite you to follow us on Instagram https://www.instagram.com/poscart/ to get some more inspiration for your creative projects. We regularly post tips and tricks for using our products, as well as showcasing our customers' amazing artwork. Nadine

Rated 5 out of 5 stars

Awesome product

Awesome product, what a great idea doing your own blend selections. great service and prompt delivery

7 March 2023
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Reply from Poscart

Hi Lydia,

Thank The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again! Have a great day and Stay safe! :)

Kind Regards, Princes

Rated 5 out of 5 stars

I purchased the 49 pack of 5M pens for…

I purchased the 49 pack of 5M pens for ny son's birthday and was thrilled woth the high quality of the product.

12 February 2023
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Reply from Poscart

Hi Megan,

Thank you for the 5-star rating, we are so grateful that you have chosen PoscART. It was a pleasure fulfilling your order. We are glad we could make his birthday special. I’m ecstatic that we were able to make it happen for you! Thanks again – we appreciate it! Keep Safe :)

Kind Regards, Princes

Rated 5 out of 5 stars

Very efficient

Very efficient. Great product.

12 February 2023
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Reply from Poscart

Hi Jennie,

Thank you for the 5-star rating. The team truly values customer feedback. We love hearing when customers appreciate our product, and service. Have a lovely day!


Kind regards,

Alejandro

Rated 4 out of 5 stars

Product great, packaging average

The product is of great quality, however the markers came without the display packaging as described on the website and were held together with rubber bands and in a box with no supporting packaging like beans, or paper. Usually wouldn’t have been a problem, however I purchased the markers as a gift and it would have been nice if they were presented in a marker pack, rather than a bunch of markers with a rubber band around them.

8 January 2023
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Reply from Poscart

Good Morning Paige,

Thank You for your review, we appreciate your honesty.

As these bundles are picked especially for each order, we are unable package them any further than bundling them together in its unique Poscart box. However, if an order is for a special ocassion, feel free to contact our friendly Customer Service team, and our packing team will be more than happy to personalise the order for the special person.

We also offer gift wrapping!!

Warmest regards,
Dustin

Rated 5 out of 5 stars

Quick shipping!

14 December 2022
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Reply from Poscart

Hi Maxine,

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Kind Regards,
Ally

Rated 5 out of 5 stars

Awesome product!

Awesome product. Both my daughter and I love using the Posca Pens.

24 December 2022
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Reply from Poscart

Hi Makita,

We are incredibly thankful that you took the time to leave us this review, PoscART is such an amazing product and we are so glad that you love them as much as we do! Thank you for the support :)

Kind Regards, Princes

Rated 5 out of 5 stars

Got my posca pens quickly and all was…

Got my posca pens quickly and all was as ordered. Thanks Posca.

21 December 2022
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Reply from Poscart

Hi Jane,

We are incredibly thankful that you took the time to leave us this review, PoscART is such an amazing product and we are so glad that you love them as much as we do! Thank you for the support :)

Kind Regards, Ally

Rated 5 out of 5 stars

Paint Markers are amazing

Paint Markers are amazing! We have already used them to decorate mugs for Christmas! Thankyou!!

27 December 2022
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Reply from Poscart

Hi Andrea,

We are thrilled to have you as part of the PoscArt family! We are also thrilled to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe!

Kind Regards, Princes

Rated 5 out of 5 stars

The vibrant and saturation of the paint…

The vibrancy and saturation of the paint pens are great for rock and flowerpot painting.

9 December 2022
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Reply from Poscart

Hi Julie,

We are thrilled to have you as part of the PoscArt family! We are also thrilled to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe!

Kind Regards, Ally

Rated 5 out of 5 stars

great service and prices

shipment arrived quickly, web site was easy to navigate price was good

28 November 2022
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Reply from Poscart

Hi Rob,

Thank you for the 5-star rating, We are thrilled to have you as part of the PoscArt family! and to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe! :)

Kind Regards, Princes

Rated 5 out of 5 stars

Great experience

Great shopping and delivery experience. Fantastic correspondence, I know when my order is received, when it’s shipped and when it arrives. Can’t fault this company , my whole family buys from them.

1 December 2022
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Reply from Poscart

Hi Sascha,

We are thrilled to have you as part of the PoscArt family! and to hear you are enjoying your experience! Have a lovely day and we look forward to fulfilling your orders again soon! Keep Safe!

Kind Regards, Ally

Rated 2 out of 5 stars

Company was reasonable to deal with…

Company was reasonable to deal with however they partner with Aramex who are unreliable couriers. My order was dispatched and then didn’t move with the courier. I had to chase Poscart and Aramex. If you want seamless delivery don’t use them.

30 November 2022
Unprompted review
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Reply from Poscart

Thanks for taking the time to review us Tanya, appreciate it.
Couriers are certainly under additional pressure at this time of year so I'd like to apologise if you feel we did not meet your expectations with your recent order. We'd be very happy to despatch any future order with a different courier partner if that is your preference, just be sure to note in the delivery instructions field if you have a preferred courier and we'll do our best to make it happen for you.
Many Thanks
Hayley

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