PoshTots Reviews 16

Wouldn't even give one star! Ordered presents for my little girl at the start of November! Promised it would be here in time for Christmas... Absolute scammers! Stay clear

I ordered two sets for my niece for Christmas and they’re both beautiful, they fit perfect as per the measurements online and came when expected. I did order early as I know small boutiques like these get super busy at Christmas with the clothes being made to order!

I ordered some clothes for my daughter recently and was so impressed with the quality and how quickly they arrived! Will definitely be ordering more!

Disgrace something needs doing about this looking at all the reviews of
People not receiving their orders including me.

Ordered a dress on 31st January 22, they said I’d receive within 30 days, now 5 months later I still have no order, I have messaged on all social media platforms and emailed, they no longer reply and also haven’t refunded me! TOTAL SCAM, do not order!!!

My daughter ordered dresses months ago took her money won’t reply we are starting court proceedings to get it back scammers and disgusting I will let you all know how we get on 😁

Ordered some dresses 2 months ago. It said will arrive within 30 days. Every time I message they say we are waiting on the seamstress to get back to us. Then I just went to message and they have blocked me

Shocking service ordered a doll November still not received it now there ignoring messages ... paid nearly 300 quid for a Xmas present still not here. Really poor communication no updates nothing basically took my money avoid this company

Disgrace!! It’s a scam I paid £60 for clothes to never receive them and to be ignored via email and social media when I try to contact them! Absolute scam and soo disappointed as I can’t even get my money back!!!

WOW, all I can say is DO NOT PLACE AN ORDER with PoshTots -- they are a SCAM. I purchased an order over $1000 on November 20, 2017, order number 175791. A notice I received after placing my order on the PoshTots website stated that the order would be shipped in 12-14 weeks. Now it's been NINE MONTHS, and I am STILL WAITING on my order! I have been in touch via email with "customer service," a woman who called herself Julia Levy, for months now. When I have inquired about the status of my order, the responses 'Julia' always gives me are cop-outs like, "I am checking in with the artisans and I will let you know what I find out shortly," or, "My shipping coordinator said the remaining items should be shipping soon and she will email you the tracking details." Then I receive no follow-up at all from the company. They would truly rather avoid me than refund my money for merchandise they never even sent to me. I cannot believe I purchased anything from this company without checking the other reviews first. Well, lesson learned! THIS COMPANY IS A SCAM. Do not let this happen to you; DO NOT ORDER FROM POSHTOTS!

Order Number: 175799
Order Date: Friday, November 24, 2017
Order Taken By: Julia Levy

Hi. My bank still has not received the credit for this order that was never actually fulfilled by Poshtots. I have sent multiple e-mails without a response at all. I am at the point of taking this issue to my lawyer for further recourse if I do not have a response within the next few days. This is no way to do business and I am very disappointed. Per my last conversation with Jessica at Poshtots, I was told that you have issued the refund, yet it has not appeared. She was aware that I did not want this order fulfilled by Poshtots, as I had discovered that Poshtots never actually placed the order with the artisan that creates the dresser that I had ordered. This was discovered when I made a phone call late February to Poshtots at the time that my order should have been on its way to my home based on a 10-12 week production time. I do not have another 10-12 weeks to wait on this to arrive. I was originally told by Poshtots that there was a production delay and when I asked for more detail and felt I was getting the run around, I reached out to the artisan/vendor for the piece of furniture I had ordered myself. At that point, I was told that Poshtots have not followed through and placed the order with them at all. So, basically, Poshtots took my money and did nothing. I am so aggravated by this series of events. Please let me know how you would like to resolve this matter as soon as possible.

This company is a scam. I purchased $2000 in products in July and still have received nothing. They do not return phone calls or emails and have stolen my money. Never never never buy anything from this company.

I concur with the other two reviews on this site. My experience with Bradley and Mark Newton was basically the same as these two reviewers. This company is owned by people who do not follow through with their end of the bargain. You will either receive damaged furniture, no furniture, and ultimately will not ever see the money they promise to refund back to you. Do yourself a favor and shop anywhere else! Save yourself the frustration and loss of your hard earned money! I would not give even 1 star, but 1 star was the least required to leave a review. Posh Tots will most likely be mismanaged, just like FIG Stores was and then disappear suddenly with you losing you money and having no recourse to recover it. But Bradley Newton will eventually go under. Just my guess because a person cannot continue to steal from and cheat people forever!

Would give ZERO stars if I could! Do your research before buying anything from this company! They are scammers and take your money and either send you a damaged product without replacements or they don't even send it at all! Don't expect a refund don't expect anything from this company. Brad Newton, Jessica and Julia are all full of it! It's all good until they get your money! Brad Newton can't keep running from being served and credit card claims forever! The day is soon coming where this company will be out of business.

I bought from PoshTots owner Brad Newton and Mark Newton off of their Figstores.com online furniture retail business. They have the same poor customer service history with Figstores.com. Please do your research and look up their reviews on yelp, BBB, site jabber, google, pilot online.com... Take your business elsewhere.
We've been fighting to get our money back for over 6 months and just tried to have them served small claims suit documents and they vacated their 2220 Paramount Ave Suite 102 Chesapeake, VA 23320 location.

I received damaged furniture in Dec 2016. Mark and Brad Newton (manager and owner) refused to reimburse us so I posted several 100% honest negative online reviews. Immediately Mark Newton contacted us and said they were ready to come to an amicable resolution. They had us sign a contract that we would remove negative reviews and they would then give us a full refund. I could not remove 2 reviews from ripoff report and pissedconsumer.com but was told by the Figstores manager Mark Newton that writing a rebuttal was sufficient. Furniture was returned and then the owner Brad Newton went back on his word and said he would not give us a refund because we didn't take these two reviews down. Filed a small claims suit and when the Chesapeake Sheriff's dept attempted to serve them they have vacated the building. They won't return emails or phone calls. Mark Newton the brother and manager says he is no longer working for Fig stores. We lost over $1800 & 6 months of torture dealing with these people. The furniture has been returned and they resell the returned furniture on Craigslist. Filed with BBB and the VA Attorney General. Save yourself a lot of trouble and buy from someone else!