Repeat customer, have tried all the supplements , can’t be without Eat Your Greens, good for my metabolism , and the Beauty Formula is beneficial also , hair & nails wise
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have been taking these supplements for a few days, hoping for improved skin and better health generally. Would be giving 5 stars but a little disappointed the collagen has to be a double dose (would 1... See more
I am sure the supplements are good, but I am baffled at the complete lack of contact. No email to say thanks for the order. No updates on delivery. No follow up. Just the pills in a jiffy bag. Not ev... See more
I’ve been taking a number of Potion products because I had a nasty respiratory tract infection last month and was struggling to get back to normal, plus I’m 60 and have arthritis and chronic pain in m... See more
Company replied
Company details
- Health and beauty shop
- also in
- Beauty product supplier
- Beauty supply store
- Fitness and nutrition
- Vitamin & Supplements Shop
- Wellness centre
Written by the company
Potion London is a luxury wellness brand dedicated to making your life healthier, easier and more beautiful. We take the mystery out of health and beauty supplements by making it easy to choose the best ones for you.
Contact info
21 Ellis Street, SW1X 9AL, London, United Kingdom
- 02038181100
- hello@potionlondon.com
- www.potionlondon.com
4.1
Great
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Potion London
Highly recommend Potion London. They have excellent knowledge on their products. Extremely helpful when I asked various questions on which supplements would suit me. I have used Probiotics and Collagen and both have helped tremendously. I have even had comments about how well my skins looks and that I am glowing! I found their ordering process and delivery absolutely brilliant and my products arrived ahead of time. Thank you so much for such a fantastic brand. Will definitely be using in the future!
7 November 2019
Unprompted review
Reply from Potion Health Limited
Hi Claire, thank you for your review! We are so thrilled that you're happy with our products and service. It makes our day to hear feedback like yours, and it's great to know that the supplements are having a positive effect on your skin. Thank you for taking the time to review us :)
My new go-to vitamin shop
Super fast delivery. Lovely well packaged products.
12 August 2019
Unprompted review
Reply from Potion Health Limited
Hi Lara, thank you so much for your feedback. We are so thrilled that you like the supplements and it means a lot to us that you took the time to leave a review. Thank you from the team at Potion London x
Very pleased with my supplements
Very pleased with my supplements. I'm using collagen, hyaluronic acid and beauty formula. I like simple and clean formulas of these and they seem to be really working!
12 August 2019
Unprompted review
Reply from Potion Health Limited
Hi Paulina, thank you so much for taking the time to review us, we're so pleased to hear that you like our products. All feedback is invaluable to us and we hope that we continue to please!
Greens and Collagen - amazing!
I have been using Potion for a couple
Of years now. Mainly the “Eat your Greens” and Collagen. I am sure the Supergreens stave off many a lurgy as I haven’t had so much of a sniffle since taking them. The Collagen really works and I get many a comment on my skin. If ever o forget to take it for a few days, I definitely notice.
Would highly recommend!
10 August 2019
Unprompted review
Reply from Potion Health Limited
Hi Laura, thank you so much for your review, we're so pleased to hear that our products help you, and your feedback is invaluable to us!
Very pleased knowing there is a five a…
Very pleased knowing there is a five a day all in one tablet great stuff thanks
10 August 2019
Unprompted review
Reply from Potion Health Limited
Hello! Thank you so much for taking the time to review us, we're so pleased to hear that you like the product, it really means a lot to us!
Perfect
Great customer service, great shipping time and great products
10 August 2019
Unprompted review
Reply from Potion Health Limited
Hi Rosina, thank you so much for taking the time to review us, we're so pleased to hear that you like our products and our service, it means a lot to us!
Excellent quality product
Excellent quality product, fast delivery and easy buying process. Will be back
10 August 2019
Unprompted review
Reply from Potion Health Limited
Hi Nikki, thank you so much for taking the time to review us, we're so pleased to hear that you like our products!
A fabulous product
A fabulous product, perfect packaging and speedy delivery. What more could you want !
20 March 2019
Unprompted review
Reply from Potion Health Limited
Thank you so much for the lovely review, it really means a lot to us that you like the products and that you have taken the time to review us!
BRILLIANT
Excellent – no reservations, I would recommend this company to anyone
16 January 2019
Unprompted review
Reply from Potion Health Limited
Dear Katie, thank you so much for the kind words, it means a lot to us to hear that!!
Excellent product and fantastic…
Excellent product and fantastic customer service 💖
21 December 2018
Unprompted review
Reply from Potion Health Limited
Hi Amanda, thank you so much for your lovely review. We're thrilled that you like the product and thank you for taking the time to leave a review :)
So good!!
Amazing Brand! I've just discovered it and I'm taking their "Eat your greens" capsules from a few week more or less and they are stunning! The only supplement that made a visible result in my skin and at an honest price point! Highly recommended!!!
25 November 2018
Unprompted review
Reply from Potion Health Limited
Hi Flavia, thank you so much for your feedback. We are so thrilled that you like the supplements and it means a lot to us that you took the time to leave a review. Thank you from the team at Potion London x
I love Potion vitamins
I love Potion vitamins - excellent formulas and I swear they’ve done me the world of good. I am vegan and these suit me perfectly. Also so impressed with their delivery, packaging and that they sent me a lovely (full sized) freebie in October! Thanks - you are a brilliant company 😃
20 October 2018
Unprompted review
Reply from Potion Health Limited
Hi Tammy, thank you so much for your lovely review. We are so thrilled that you are happy with the supplements and our service, and we hope that we can continue to impress you! Have a great week. Team Potion xx
Terrible service
Terrible service. Ordered and paid, but it’s been a week and the product has not been received. Cancelled the order.
2 August 2018
Unprompted review
Reply from Potion Health Limited
Hi Galia, so sorry to hear that you haven't received the product yet, we send our products via Royal Mail so unfortunately we are at their mercy once it's in the post. The deliveries can take up to 5 working days due to Royal Mail's delivery system and for this reason we don't make any promises on our website about delivery times, e.g. we don't claim that it will be next day. We have tracked the order and can see that Royal Mail still have the package. I hope you don't think we have terrible service as you first contacted us at 11pm last night and we responded at 6am this morning and will be issuing a full refund. There are always other things we can do if you need the package urgently, e.g. if you email us when you order we can put it on an express service, or if it wasn't urgent we would have sent a replacement if it looks like it's lost in the post. Our customers are very important to us and we always do everything we can to help when we are contacted. Many thanks, Team Potion.
Love this product
Love this product. I see a huge difference in the condition of my nails.
18 July 2018
Unprompted review
Reply from Potion Health Limited
Hello, thank you so much for the lovely review, we are so happy to hear that you love the product!
Absolutely love all the products that…
Absolutely love all the products that Potion London sells. They really work! I have been using The Collagen Boost and Hyaluronic Acid together and their is a noticeable difference- I’ve even received comments asking what skin cream I use! The customer service is second to none and I’m going to start using The Beauty Formula as my nails are quite weak- watch this space!!
26 June 2018
Unprompted review
Reply from Potion Health Limited
Hello, thank you for your review, we're so happy to hear that you like the products! Hope you love the Beauty Formula just as much!
Wonderful product (collagen) with…
Wonderful product (collagen) with gorgeous packaging and excellent service
15 May 2018
Unprompted review
Reply from Potion Health Limited
Thank you, we're so glad that you're happy!
Stock arrived on time very efficiently…
Stock arrived on time very efficiently and well packaged :)
They also added a freebie additional multivitamin.
26 April 2018
Unprompted review
Reply from Potion Health Limited
Hi Charlotte, thank you for the lovely review, we are so pleased that you are happy with your order!
Great service!
26 April 2018
Unprompted review
Reply from Potion Health Limited
Thank you! We're glad that you're happy :)
Great customer service
Great product, very good mix of vitamins in each pot and my nails have never looked better in less than three months of use. Customer service is also spot on when there are delivery issues through no fault of their own.
24 March 2018
Unprompted review
Reply from Potion Health Limited
Hi Kristin, we have tracked your order and it was delivered on 17 March, two days after you placed the order (it was addressed to the Doddle point address you provided). Please could you email us on hello@potionlondon.com and we will send you the tracking details, as we don't want to put them on this public site. Many thanks, Potion London
Reply from Potion Health Limited
Hi Jessica, we are very sorry that your payment wouldn't go through. We can see that you tried to purchase The Beauty Formula. We would love to send you one free of charge to say sorry. Please could you email hello@potionlondon.com and we will arrange to send it to you. Thank you x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.