Pots and Pans Reviews 

334
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I wouldn’t even give one star but you have to to be able to type I never received my pot set of 20 it’s been over a month and I can’t even reach anyone. Sold me a dream and I’m pissed

Rated 1 out of 5 stars

I can only describe my personal experience The item I purchased was reduced in their "sale" this was then rejected and refunded out of stock even though their other website and ebay account... See more

Company replied

Rated 1 out of 5 stars

⚠️ Buyer Beware ⚠️ I bought a set of GreenPan cookware earlier this year and after less than seven months of careful use, the non-stick coating on two frying pans started peeling. When I... See more

Rated 1 out of 5 stars

Placed an order on 2nd April, received Email on the 3rd stating order could not be fulfilled and full refund would be issued. 3 weeks later, still NO REFUND! There are no excuses for this and this... See more

Company details

  1. Kitchen supply shop
  2. Kitchenware Shop

Information provided by various external sources

Pots and Pans has special offers and discount prices on a range of cookware, kitchen knives, dining and tableware, small electricals, tools, barware and much, much more!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

334 reviews

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No history of asking for reviews

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1.4

All reviews

(334)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Did I want or did I need!

Yes to both!
Easy transaction, arrived on time and well packed.
No hesitation on using Pots & Pans again for my kitchen needs and wants.

21 March 2013
Unprompted review
Rated 5 out of 5 stars

Good quality, efficient, quick delivery, reasonable price and highly recommended

I would highly recommend them to you the dinning set is beautiful, unique, good quality and really brilliant for the price. I had searched and searched the market place both online and in shops to find something chique, modern, elegant and at a reasonable price that I could be proud to serve my cooking on. Pots and Pans provided the solution it was certainly the best out there.

18 March 2013
Unprompted review
Rated 1 out of 5 stars
Pots and Pans logo

Reply from Pots and Pans

Dear Tareq,

I'm sorry that some of the items you ordered were not immediately available. We always try and keep customers completely up to date if there are out of stock items on their order and we aim to fulfill all orders within 7 working days. As my colleague said in her email to yourself, we are due a delivery in the middle of this week and will get your items out to you as soon as they arrive in to us.

If you would rather cancel the delayed items that's not a problem at all, just call or email and let us know.

Yours,
Kate
Pots and Pans Customer Service Team

Rated 4 out of 5 stars

Great website, fast efficient service

I was searching for a particular item on google and the website came up near the top of the result options and I decided to give it a try.

Website was user friendly and easy to navigate and my order arrived quickly. I was kept up to date with when my order was despatched and was able to track it online.

7 March 2013
Unprompted review

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