I wouldn’t even give one star but you have to to be able to type I never received my pot set of 20 it’s been over a month and I can’t even reach anyone. Sold me a dream and I’m pissed
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See what reviewers are saying
I can only describe my personal experience The item I purchased was reduced in their "sale" this was then rejected and refunded out of stock even though their other website and ebay account... See more
Company replied
⚠️ Buyer Beware ⚠️ I bought a set of GreenPan cookware earlier this year and after less than seven months of careful use, the non-stick coating on two frying pans started peeling. When I... See more
Placed an order on 2nd April, received Email on the 3rd stating order could not be fulfilled and full refund would be issued. 3 weeks later, still NO REFUND! There are no excuses for this and this... See more
Company details
Information provided by various external sources
Pots and Pans has special offers and discount prices on a range of cookware, kitchen knives, dining and tableware, small electricals, tools, barware and much, much more!
Contact info
Callander, United Kingdom
- 01877339900
- admin@pots-and-pans.co.uk
- www.pots-and-pans.co.uk
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Exellent Service
very efficient, good value, swift service. Slightly let down by using Parcel Force, who, let me say, were less than efficient !!. .I would highly recommend Pots & Pans.
Excellent products, fast delivery!!
The pans are excellent, the delivery was very fast and the prices were great!
Pots are Tops
Brilliant service, quick and easy and delivery just like it said on the tin, sorry pot!!
Thanks go to the email communication.
After a really confusing web purchase when a so called free gift was charged (and I didn't want it anyway!) the transaction was sorted via email ( by Lucy I think?)
Sadly the item I wanted was out of stock - shame the website can't tell you that, but another colour was offered and delivery was really fast.
The best thing about this was the email communication - fast and efficient and would mean I would use again.
Quick deliveru
Ordering easy and delivery was quick, I would recommend using pots and pans !
very good if you are patient
Most of my order for new saucepans, was delivered promptly but I waited a month for the last item, a wok.I was given no indication when ordering that it was out of stock.Only found out when order arrived minus wok.I was then promised another date but had to follow up, always apologies.Bit of a nuisance as had changed to Induction hob so really needed the wok.Such a shame as price and quality seem good.

Reply from Pots and Pans
Great Customer Service
Excellent communication from Pots and Pans. The item arrived the very next day. I had a problem with shipping costs but it was dealt with in a very professional manner. Would definitely use Ppots and Pans again. Thankyou.
Just what I was after!
After searching online for good deals on induction compatible pans, I came across Pots and Pans. The price was great, fast delivery and very good products!
I would certainly use them again and recommend to a friend - many thanks!
excellent service arrived next day and really welll packaged
Can't fault any part of the process from ordering on line through to delivery
Would highly recommend - Ace Service!
Ordered a set of Global Knives from Pots and Pans and am very happy overall with the service which was very quick, packaging was excellent and even a free gift! Would recommend to others.
Customer service beyond compare.
Unbelievable service - really fast delivery. I stupidly ordered a pan set for my new induction hob that could be used on all hobs except an induction one. New set of saucepans arrived within 24 hours and with no extra postage charge. Friendly helpful staff.

Reply from Pots and Pans
Steel yourself for great knives
The knife set was first class as was the service and delivery. If you want anything for
your kitchen or cooking you have found the right place.
Speedy, Super Company
Whilst the item I ordered was initially out of stock, I was immediately emailed and notified with an approximate delivery date. The item was dispatched quicker than predicted, however unfortunately ParcelForce don't know their a*se from their elbow. However that being said, please don't let this put you off Pots & Pans!
excellent and prompt service from pots and pans
after placing my order the staff at pots and pans kept me informed by email as to the status of my order which they forefilled promptly. my order arrived very quickly and in excellent condition. i would recommend this company to anyone considering a purchase of kitchen equipment
kitchen utencils
A fantastic service and a very quick responce. The knifes are very strong and reliable . A life time off use
Speedy Gonzalez?
I never cease to be amazed by the speed of delivery from Pots & Pans.
Every order has been delivered within 24 or 48 hours, despite only paying for standard delivery.
Keep up the good work.
Outstanding Pots and Pans
This was a completely hassle free transaction,excellent product, good communication,excellent delivery time well packaged a very happy customer thank you would recommend to anyone
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