Powerbee Reviews 

1,809
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 763 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of products, noting items like solar lights and pumps perform well for years, offering excellent value. Many highlight the exceptional, fast delivery service, often receiving orders quickly. Reviewers also commend the outstanding customer service, describing it as helpful, knowledgeable, and efficient in resolving issues. However, some customers noted occasional issues. A few experienced product descriptions not fully matching the item, like size discrepancies, or products failing prematurely. Additionally, some reviewers faced delivery delays or difficulties with returns and replacements.

What people talk about most

Product

Consumers find products to be of good quality and reliable, with many items lasting for years and performing... See more

Quality

People report positive experiences with quality, with many reviewers praising the superb and exceptional... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, reliability, and... See more

Price

Reviewers mention positive feedback about price, with many finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more

Rated 5 out of 5 stars

It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... See more

Rated 5 out of 5 stars

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more... See more

Rated 5 out of 5 stars

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite... See more


Company details

  1. #31 of 45 best companies in Solar energy equipment supplier

Information provided by various external sources

Solar powered products for your home which help you to save money and save energy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,809)

756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company and products

I have used PowerBee for several years now as their products are reliable. The water filters and fountains bought for two small ponds a month ago are working really well. I would not hesitate to order from them again especially as previous solar light purchases from 6 years ago are still going strong!!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Solar pump

I bought a solar pump for my pond - good value and works well. Also had a quick and helpful response to a query I had. Would definitely recommend PowerBee.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality kit.

I got the 40W solar panel + filter + pump + battery. I must admit that I was nervous whether this would live up to my hopes, but it absolutely has. On a sunny day in April everything is running by late morning and it continues well into the night. On a cloudy day it can be touch and go, it depends on the light level, but mostly there is some action. I just leave it to manage itself, which is does very well indeed. It wasn't cheap, but it is obviously a good quality product and therefore good value for money in the long run. It's been going 2 weeks now and I'm very happy with it. No doubt performance will improve even more as we get into the summer months.

12 April 2026
Unprompted review
Rated 4 out of 5 stars

Feedback for review

Product was reasonably priced and delivered on time. Only negative comment is that I would have liked to speak to someone via phone as everything is done online via internet wich can be off putting for some.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast dispatch and good products

Fast dispatch and good products. Also very good customer service quickly responding to a handling issue within Royal Mail which was not within Powerbee’s control.
Have used this company a number of times and wouldn’t hesitate to recommend them.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Great, well made efficient pump's.
The ones with a battery back up are recommended in my opinion.
Had mine for a few years now and is still running efficiently.
Will definitely buy again, when my (planned)new pond starts.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The bubbling boulder water feature…


The bubbling boulder water feature matched the description as advertised, was easy to order from the website; I was kept updated on delivery and was even sent photos and given a choice on the boulder shape, which was greatly appreciated. The items were well packed and arrived safely. The installation instructions were clear and our new water feature is up and running. Great service from Powerbee, thank you!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Have bought from Powerbee for many years now

Have bought from Powerbee for many years now and their products are always good. Easy to set up ( except for the ordering mistake I made when I bought a "wired in" security light instead of a solar one - sorted now 😬)
The website is good and the prices very reasonable.
Thanks

13 March 2026
Unprompted review

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