I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more
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Company details
- #30 of 45 best companies in Solar energy equipment supplier
Information provided by various external sources
Solar powered products for your home which help you to save money and save energy
Contact info
United Kingdom
- 0845 094 8821
- www.powerbee.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 24 hours
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Ordered one day delayed within 2 days…
Ordered one day delayed within 2 days and am impressed with the item
Easy to find the product I wanted on…
Easy to find the product I wanted on the website.
Delivery was standard, but it arrived within two working days.
All works as expected.
Prompt service ,no messing with special…
Prompt service ,no messing with special offers . Thank you
I bought a small solar powered water…
I bought a small solar powered water pump and regulator from PowerBee about 3 years ago,it has worked well and is still running good, I had a small issue, contacted PowerBee , they were back very quickly and the issue was resolved in no time, I would recommend PowerBee to anyone thinking of purchasing a solar powered water pump.
John Be
Absolutely terrible
Absolutely terrible!
back & forth emails. New Unit was sent back, as it did not work. So was asked to send it back( had to pay £3.95) to return it
They say I don’t know how to turn it on & off? I’ve had one for not quite 13 months just out of warranty! not that I think they would agree to any warranty.
So as they have the unit & say it works & that it’s my fault, they want me to pay£5 to return it to me. I have now asked for a refund, and they are refusing
DONT BUY ANYTHING FROM THEM
Great fairy lights
Great fairy lights. Arrived on time. Have them on wall. Look fantastic. Recommend.
Despatched promptly
Despatched promptly - the kit does what it says on the tin - an emailed question was answered within 30 minutes - will use them again !
Very quick delivery
Very quick delivery. The wrong item was delivered by mistake but it was sorted out very quickly and hassle free. Would certainly recommend this company.
I'm not a pond pump expert
I know nothing about water pumps. When I wanted to buy one I knew what I needed it to do, but after days of looking online for one my head was spinning with all the technical specs and what I initially ordered wasn't exactly right. I might never have got it right if I hadn't emailed PowerBee customer services. They were forthcoming, friendly and patient, answering all my questions over several emails and told me exactly what I needed, with links so I couldn't go wrong. It arrived within 48 hours and as soon as you unpack it you can tell the build quality of the equipment is notably better than the cheap pumps I've bought in the past and the back-up battery means I can enjoy the water feature in the evening, which is when I want to relax in the garden. To be honest, PowerBee customer services have turned this from a headache into a genuinely pleasureable experience. Birgit, if I ever win the lottery, you'll be on my list :)
Very happy with the garden lights
Very happy with the garden lights. Great product, easy transaction and quick delivery. Would buy from this company again.
Do not buy from powerbee
Product defective and company uncontactable. Ignore emails. Phone line does not work. Waste of money.
Great value for money
I've bought several products over the years and they are fantastic. Exceptional quality compared to the cheap ones you get in garden centres and discount stores. I've had 4 Saturn Solar Path Lights for over 5 years and they still work well all year round.
Delighted that you now provide spares…
Delighted that you now provide spares for the Queensbury fountain since it is no longer supported by the supplier.
Great price and service
Found a solar water feature here and it was about £20 cheaper than elsewhere. It was delivered promptly. We would buy from them again.
Easy to follow website and ordering…
Easy to follow website and ordering system.Product delivered on specified date.Solar panel,pump and airstones assembly instructions simple to follow.
To date everything working well.
Great comminication and updates and…
Great comminication and updates and received in good time.
Good experience good price cheaper than…
Good experience good price cheaper than a lot of places good customer service definitely would buy from them again
No Mess Company
Good price. Fast dispatch and delivery. Well packaged and safe delivery.
Great customer support
Great customer support. We had a problem with our item and it was sorted out within 24 hours. Our water feature is now working perfectly. Great items and prices with very good delivery. Highly recommend
Good sturdy lights
Quick delivery,lights look good,dropped them on path while putting them up and they just bounced off it and were ok, happy with them so far.
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