Powerbee Reviews 

1,809
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 763 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of products, noting items like solar lights and pumps perform well for years, offering excellent value. Many highlight the exceptional, fast delivery service, often receiving orders quickly. Reviewers also commend the outstanding customer service, describing it as helpful, knowledgeable, and efficient in resolving issues. However, some customers noted occasional issues. A few experienced product descriptions not fully matching the item, like size discrepancies, or products failing prematurely. Additionally, some reviewers faced delivery delays or difficulties with returns and replacements.

What people talk about most

Product

Consumers find products to be of good quality and reliable, with many items lasting for years and performing... See more

Quality

People report positive experiences with quality, with many reviewers praising the superb and exceptional... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, reliability, and... See more

Price

Reviewers mention positive feedback about price, with many finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a water fountain in the sale from a local garden centre, unfortunately got it home and the solar adapter was missing as it had been used inside. Not a problem as I went online and found Pow... See more

Rated 5 out of 5 stars

It was so great to be able to discuss what I needed over the phone and then take delivery of the perfect solution to my problem, which is still pumping away happily, two years later. Can't recommend t... See more

Rated 5 out of 5 stars

Great well made product, good quality that should last instead of being thrown in the landfill each year and replaced, saving money and environmental damage. The price on the website wasn't much more... See more

Rated 5 out of 5 stars

First Class product. First Class Customer Service, in fact better than First Class ! Ordered at one o’clock and I received it at 1130 next day, very impressive particularly as I live at the opposite... See more


Company details

  1. #31 of 45 best companies in Solar energy equipment supplier

Information provided by various external sources

Solar powered products for your home which help you to save money and save energy


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,809)

756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NO CUSTOMER SERVICE.

The battery as part of the solar water fountain I purchased from Powerbee is faulty and still under warranty. I have tried every avenue to make contact with them to discuss this but they are ignoring me.
I would not recommend Powerbee as they are very keen to take your money but have no interest in customer service or their reputation, DO NOT PURCHASE FROM POWERBEE.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with solar pond pump

Very happy with solar pond pump. One of the reasons I chose to buy from PowerBee was that they specifically mentioned they source parts which will suit the UK climate.

As I live in the North of England, I went for a larger solar panel than I probably needed for my small pond (Sunspray SE 1000) knowing that I wouldn't always get great sunshine during the winter months. I've been really impressed with how this pump has performed over the past year since purchase. On sunny days, the pump has often kept running well after dark. Even in winter, the battery has trickle charged enough for the pump to come on a little bit and keep the pond water moving. I should say that I run the pump at a fairly low setting as I'm more interested in it running longer to keep the pond oxygenated. The pump still looks and sounds good trickling away in the background. On full power, the water was spraying well over the edges of my 250 litre pond.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Could not do more for me

I needed help to re-instate an old water feature that has never really functioned very well. Powerbee were patient, professional and prompt during our email exchange. The resulting advice significantly reduced my self-induced anxiety about the project and I am delighted with the end result. Fast delivery and great follow up service too

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought my little blue fish solar…

I bought my little blue fish solar powered water feature last summer. I thought it was very good value, delivered safely and speedily. After a few teething problems constructing it ( and that were swiftly dealt with by e mail) my fish spouted water on every sunny day. I am about to set it up again and I look forward to hearing it and seeing it. Thank you PowerBee.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Good well made lights with great…

Good well made lights with great illumination- coming up to my second year and they are still working well. Very good company to deal with and very informative and helpful with their lights. Great advice on their website. Good delivery as well

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great solar lights, great value.

The website is easy to navigate, with useful filters. The solar powered lights purchased are great quality and weather the winter storms and bright summer sunlight far better than other products I have bought, lasting several seasons. They are also very competitively priced for the quality so good value for money (particularly in the sales!).

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Prompt service and excellent product

Prompt service and excellent product. My solar panel with battery kept my solar powered water feature going beautifully through summer - even when the sun didn't shine!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really quick to respond and fixed a mixup in my order with no hassle. Products are great, and the pump has been working perfectly.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and products

My experience of buying from Power Bee have been excellent. Delivery was prompt. I had an issue with one of the light sets was damaged. This was sorted very quickly and easily with the customer service team. The quality of the product itself is excellent. I have some sets that are 10 years old and still going. I would and have recommend anyone to buy Power Bee for any solar lights.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Two of my solar lights stopped working

Two of my solar lights stopped working. I replaced the battery, but the lights still did not work. I sent an email to the company and they responded within 24 hours and were very helpful and asked me to send the lights back to them to look at. They have replaced the lights and I am very pleased with the overall service I received. I would recommend buying from this this company and would use them in the future. The lights are just what I wanted for my fence.

18 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look