Powerstep Reviews 1,031

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolutely the worst customer service ever,, when I tried to make a return. Shipping took days, and at one point tracking showed the product was returned to them, then shipped again. DO NOT GUVE THIS... See more

Rated 1 out of 5 stars

Fabulous product with snarky support. A 30 year and current user. [EDIT It's a damn shame I have no less than 6 sets and they walked me through healing born spurs Facitis something the Dr. wanted... See more

Rated 2 out of 5 stars

Your product was disappointing. The adhesive didn’t hold it in place. The material it is made of could be firmer.

Rated 3 out of 5 stars

I ordered the Tri-laminate Diabetic insoles because they appeared to be much thinner than the ones prescribed for me by my doctor several years ago. They were, in fact, much thinner. That's the good... See more

Company details

  1. Pharmacy

Information provided by various external sources

Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.


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1.5

Bad

TrustScore 1.5 out of 5

1k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had my doubts after wearing…

I had my doubts after wearing prescription orthotics for 8 years, but the Powerstep inserts saved my feet! My feet were increasingly sore with my orthotics and I can't afford a new pair-Powerstep saved my feet and my wallet!

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Works great for Plantar Fasciitis

I used to run 2-3 times a week for the past 14 years until I got injured. I went to see my doctor because I was not able to run like before and had pain on the bottom on my feet even to walk. My doctor said I had Plantar Fasciitis and recommended me these Powerstep Pinnacle Maxx. I got a pair and been using it everyday. It's has been a great help and I can run like before and my feet feel so much better now.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Powerstep got me back to running for exercise!

My arch prevented me from running, but the Powerstep insert has allowed me to run again. I was a long-time jogger--every day for thirty years--but an injury to my left arch made it painful to run. The Powerstep insert has solved this problem, so I am back to running, and I couldn't be happier.

30 October 2019
Unprompted review
Rated 5 out of 5 stars

work well, fast shipping

Power step insoles work great and make living with Plantar fasciitis manageable. The shipping was insanely fast which is really appreciate.

29 October 2019
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first about buying…

I was skeptical at first about buying these things. But after getting my first pair, I was convinced these are the real deal. I have bad feet. I have plantar fasciitis and other pain related issues with my feet. With these Powerstep inserts in my sneakers, boots, and work boots I have finally found some relief. They are well worth every penny!

29 October 2019
Unprompted review
Rated 5 out of 5 stars

They offer good support

They offer good support. Fit nicely into shoes and you are able to trim them to fit. Good arch support. Be sure to get the right kind of Power Step.

28 October 2019
Unprompted review
Rated 1 out of 5 stars

Did not help

Did not help. Made it worse in some cases. Cannot fit properly and conveniently in shoe.

28 October 2019
Unprompted review
Powerstep logo

Reply from Powerstep

We're sorry to hear you had a bad experience! We do have a broad range of products to fit a variety of shoes. Our low-profile Original and Sport-Tech full length products are pretty thin and a 3/4 length product like the SlimTech works great in low profile shoes with less room at the toes. Please give our Customer Service department a call at 888-237-3668 and we'll be happy to process an exchange so you can try a different style!

Rated 5 out of 5 stars

Foot pain

I can feel the support in my shoes now when I wear these insoles. I think they are helping to alleviate my foot pain

26 October 2019
Unprompted review
Rated 5 out of 5 stars

Pinnacle Plus and Slender Fit Orthotics

The Pinnacle Plus insoles, recommended by my podiatrist, have greatly relieved my ball of foot pain. I purchased multiple pairs so that I don't have to move them from shoe to shoe. I also purchased Slender Fit Fashion Orthotics for use in dress shoes. I am very satisfied with these products.

23 October 2019
Unprompted review
Rated 5 out of 5 stars

High praise for this product

High praise for this product! I had plantar fasciitus and once I started using these insoles it finally went away after dealing with it for over a year.

15 October 2019
Unprompted review

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