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Terrible company to deal with. Placed an order for an item that showed as in stock. Received an Order Confirmation then a strange Important Order info email then absolutely nothing for a week. They ig... See more
Having used Power Tools UK on quite a few occasions over a the years now I am still stunned by how quick these guys can get the order out to me from placing it online. On the one time I had a delay... See more
I ordered a Dewalt battery twin pack and other bits on September the 14th sep. The whole order was cancelled the next day, no email explanation from them, nothing. Looks like a lot of people had the s... See more
Company details
About Power Tools UK
Written by the company
Power Tool UK and 11,000+ Trustpilot Reviews
Power Tools UK no longer use Trustpilot as a method of collecting customer reviews as Trustpilot continue to allow organic (non customers) to post reviews against the wrong company. Due to this lack of interest from Trustpilot in dealing with incorrect and wrongly posted reviews we now use an alternative professional review company to collect genuine customer experience reviews. Current up-to-date customer reviews are easily found posted on our website, our current review company only allow bona-fide customers to post comments about our company, good and occasionally bad, allowing potential buyers to gauge true feedback from actual customers who have experienced service and machines from us at Power Tools UK
Contact info
11A Law Place, Nerston Industrial Estate, G74 4QL, East Kilbride, United Kingdom
- 01355 234328
- info@powertoolsuk.co.uk
- www.powertoolsuk.co.uk
2.8
Average
11k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick delivery and best price I could…
Quick delivery and best price I could find
28 March 2020
Unprompted review
As described arrived quickly.
27 March 2020
Unprompted review
Good communication and stock
Always have the things I need in stock, and good communication about delivery.
26 March 2020
Unprompted review
Excellent service and a quality product…
Excellent service and a quality product I am very happy with my purchase thanks
26 March 2020
Unprompted review
Items arrived promptly and were as…
Items arrived promptly and were as described.
25 March 2020
Unprompted review
It was easy and quick
It was easy and quick, unfortunately I found that my charge may the problem but your service was good and I would use it again. Frank
25 March 2020
Unprompted review
Extremely straightforward and efficient
24 March 2020
Unprompted review
Very good thanks
24 March 2020
Unprompted review
Great service and price
24 March 2020
Unprompted review
Great service
Great service. Replaced a damaged item without any quibbles. Will definitely use again.
24 March 2020
Unprompted review
I bought a Dewalt combi drll
I bought a Dewalt combi drll . Cheapest price i could find on this model . Registered it with Dewalt and got a 3 year warranty . Fast delivery
24 March 2020
Unprompted review
In General a good experience
In General a good experience. Only one small gripe and this is that packaging that my Dewalt dch274 came in. The SDS drill was rattling about in the package with no protective wrap or indeed a manufacturers box.
I dont want to detract from the fact that the delivery was quick and the service good but i would suggest that the company review its packaging arrangements and wherever possible make sure that the products they sell are adequately protected.
24 March 2020
Unprompted review
Reply from Power Tools UK
Hi Mr & Mrs Hudson:- Power Tools UK promotes the full range of cordless and corded power tools plus landscape equipment from DeWALT, many thanks for trusting us with your order for a BODY ONLY 18v DeWALT SDS-Plus Hammer Drill, can I take a minute to remind you of the extended free of charge warranty scheme offered by the manufacturer, however to take advantage of this cover you must register the purchase as we are unable to do this on your behalf. I show detail of how to go about claiming the extra cover for your tools should it have slipped your mind.
All DeWALT Power Tools, Measuring Equipment and Outdoor Equipment are supplied with an automatic 12 month industrial warranty covered by the merchant, in this case Power Tools UK. The manufacturer offers to extend this warranty out to 3 years overall for most corded and cordless individual DeWALT machines and machine bodies in the range, at this time extended warranty does not cover DeWALT batteries, chargers and some fastening tools. To take advantage of this cover THE CUSTOMER MUST REGISTER THEIR PURCHASE ON-LINE WITH DEWALT WITHIN 28 DAYS OF INVOICE AT http://mydewalt.dewalt.co.uk/3/. Power Tools UK are unable to assist with registration as DeWALT insist that the customer register individual tools directly with the manufacturer to receive the F.O.C. extended DeWALT warranty"
Thanks again for this review and rating, if you have not already done so can I suggest adding our website www.PowerToolsUK.co.uk to your desktop for easy gateway reference. Don't miss the 28 day window from INVOICE DATE to register your popular 18v power tool if you wish to take advantage of the FOC manufacturers extended warranty cover, if you do not register directly please note you are only covered for the first 12 months not automatically for 3 years, well worth a few minutes of your time I hope you will agree. Greatly appreciate you choosing our company to service your requirements this time round. I take on board your packaging comments and although I also feel we should have done better the guys have been under extreme pressure over the last two weeks possibly leading to shortcuts in packaging. As you are aware this BODY ONLY machine is not supplied in a manufacturers box so we should have taken more care, fortunately for both of us the machine was delivered without transit damage
Regards
Lumsden
Managing Director
Power Tools UK
Quick service and delivery and packaged…
Quick service and delivery and packaged well. Probably gonna get layed off tonite cos of Coronavirus. If I'm still around after this global nightmare I will order from you again. Take care everyone xo
23 March 2020
Unprompted review
Reply from Power Tools UK
Dear John:- As an established industrial Makita stockist and large dealer of high quality professional power tools, customers who source Makita Power Tools and Outdoor Equipment from us at Power Tools UK benefit from being able to register their purchase for the excellent free of charge extended warranty scheme offered by the manufacturer, however the customer must register the purchase to gain the extra cover as regrettably we are unable to do this on your behalf. I show detail of how to go about claiming this extra cover free of charge should it have slipped your mind.
"Makita Machines are supplied with an automatic 12 month industrial warranty covered by the merchant, in this case Power Tools UK. The manufacturer offers to extend this warranty out to 3 years overall for corded and cordless Makita machines and machine bodies in their range, at this time extended warranty does not cover Makita batteries or chargers. To take advantage of this cover THE CUSTOMER MUST REGISTER THEIR PURCHASE ON-LINE WITH MAKITA WITHIN 28 DAYS OF INVOICE AT http://www.makitauk.com/service-web/login.html Power Tools UK are unable to assist with registration as Makita insist that the customer register individual tools directly with the manufacturer to receive the F.O.C. extended Makita warranty"
Many thanks for placing this business with us, we look forward to being considered as a trusted line of supply for machines and/or accessories through the coming months, if you have not already done so may I suggest adding our website www.PowerToolsUK.co.uk to your desktop for easy quick gateway reference in the future. Don't miss the 28 day registration window from INVOICE DATE if you wish to take advantage of the extended free of charge warranty for your Brushless BODY ONLY 18v SDS-Plus Hammer Drill, if you do not register directly please note you are only covered for the first 12 months not automatically for 3 years, (well worth a few minutes of your time I hope you will agree). Thanks again for choosing our company to service your requirements on this occasion
Regards
Lumsden
Managing Director
Power Tools UK
Very very prompt and no issues
Very very prompt and no issues, even phoned me within 10 minutes of placing the order as with auto-fill the house number was missing.
23 March 2020
Unprompted review
Reply from Power Tools UK
Hi Robert:- M12 and M18 Milwaukee tradesmen just cannot get enough of this brand, allowing Power Tools UK to continue to experience superb interest and sales throughout our extensive range of M12 and M18 Milwaukee Power Tools and Accessories. During May last year I was invited to join a Milwaukee Power Tools factory visit staying in Memphis Tennessee and take in the 300,000 square foot factory in Greenwood Mississippi gaining further knowledge on the latest range of sawing accessories now available through the main dealer network in the UK. As we have all come to expect these accessories come with the quality and market leading technology we all take for granted from Milwaukee nowadays and I look forward to continued customer satisfaction with these accessory products.
We have also been working closely with the manufacturer to bring a greater range of machines to market offering yet more individual machines, increased the choice of accessories plus an extended range of powerful 18v kits. Thanks for choosing to place your requirement for a compact M12 Milwaukee Polisher Sander with us. We greatly appreciate your trust in allowing us to service your requirements and then taking time to leave this high rating and precious 5* rating and review reflecting your experience not only with the quality of our machines but also the prompt and professional levels of service. We look forward to continuing to be your trusted source for professional tools and accessories, if you have not already done so can I suggest adding our website address www.PowerToolsUK.co.uk to your home page for easy gateway access next time round. Thanks again for choosing our company to service your requirements on this occasion
Regards
Lumsden
Managing Director
Power Tools UK
Reply from Power Tools UK
Dear Customer:- Thanks for placing your business for a powerful M18 Milwaukee REDLITHIUM Battery Pack with us at Power Tools UK, we appreciate your trust and allowing us to service your requirements professionally. You will now be aware that the tough 5Ah Lithium Batteries are original first generation manufacturers stock and not as other companies offer alternative sub-standard copy product.
Power Tools UK ONLY SELL ORIGINAL MANUFACTURERS TOOLS, BATTERIES, CHARGERS AND ACCESSORIES we never have and never will sell alternative copy products to our customer base allowing the trade to purchase with confidence.
May I suggest you save our website www.PowerToolsUK.co.uk to your desktop allowing easy gateway access to an extensive range of accessories and machines you may have call for in the coming months. Thanks again for choosing to place your business with our company
Regards
Lumsden
Managing Director
Power Tools UK
good communication and easy to deal…
good communication and easy to deal with. good price for the tool as well.
23 March 2020
Unprompted review
Reply from Power Tools UK
Hi Toby:- As an official Bosch Power Tools trade dealer and stockist, customers who purchase their Bosch Power Tools, Measuring and Site Equipment from us at Power Tools UK can take advantage of the excellent extended free of charge warranty scheme offered by the manufacturer, however you must register the purchase as we are unable to do this on your behalf. I show detail of how to go about claiming the extra cover for your tools should it have slipped your mind.
"Bosch Power Tools are supplied with an automatic 12 month industrial warranty covered by Power Tools UK, the manufacturer offers to extend this warranty out to 3 years overall for professional Bosch Tools plus 2 years overall for batteries and chargers. To take advantage of this extension to the standard 12 month warranty THE CUSTOMER MUST REGISTER THE PURCHASE ON-LINE DIRECTLY WITH BOSCH WITHIN 28 DAYS OF THE PURCHASE DATE AT www.bosch-professional.com/warranty . Power Tools UK are unable to register on behalf of our customers as Bosch insists that the end user has to register their own tools directly with the manufacturer to receive the extended cover"
Again thanks for your business, review and as importantly this precious 5* rating, if you have not already done so can I suggest adding our website www.PowerToolsUK.co.uk to your desktop for easy and quick reference in the future. Don't miss the 28 day window from INVOICE DATE to register your BODY ONLY 18v Bosch Reciprocating Saw if you wish to take advantage of the FOC manufacturers extended warranty cover, if you do not register directly please note you are only covered for the first 12 months not automatically for 3 years, well worth your time I hope you will agree. Appreciate you choosing our company to service your requirements on this occasion
Regards
Lumsden
Managing Director
Power Tools UK
Excellent service
23 March 2020
Unprompted review
Reply from Power Tools UK
Hi Ian:- M18 Milwaukee tradesmen just cannot get enough of this brand, allowing Power Tools UK to continue to experience superb interest and sales throughout our extensive range of M12 and M18 Milwaukee Power Tools and Accessories. During May last year I was invited to join a Milwaukee Power Tools factory visit staying in Memphis Tennessee and take in the 300,000 square foot factory in Greenwood Mississippi gaining further knowledge on the latest range of sawing accessories now available through the main dealer network in the UK. As we have all come to expect these accessories come with the quality and market leading technology we all take for granted from Milwaukee nowadays and I look forward to continued customer satisfaction with these accessory products.
We have also been working closely with the manufacturer to bring a greater range of machines to market offering yet more individual machines, increased the choice of accessories plus an extended range of powerful 18v kits. Thanks for choosing to place your requirement for an M18 Milwaukee Angle Grinder powered through powerful 5Ah REDLITHIUM Batteries with us. We greatly appreciate your trust in allowing us to service your requirements and then taking time to leave this high rating and precious 5* rating and review reflecting your experience not only with the quality of our machines but also the prompt and professional levels of service. We look forward to continuing to be your trusted source for professional tools and accessories, if you have not already done so can I suggest adding our website address www.PowerToolsUK.co.uk to your home page for easy gateway access next time round. Thanks again for choosing our company to service your requirements on this occasion
Regards
Lumsden
Managing Director
Power Tools UK
Great Investment
I'm DELIGHTED with my purchase in every sense of the word. My Rigger Boots ( my purchase ) are the most comfortable rigger boot I've ever worn in my life and I'm now approaching retirement, if only I had them 48years ago....
21 March 2020
Unprompted review
Reply from Power Tools UK
Dear Mr McMenamin:- We launched Buckler Boots to the Power Tools UK customer base around 2 years ago and since launch we have seen superb interest in this unique range, backed by a manufacturer who cares about their dealer network, service to the customer and the high quality of design and manufacture of their market leading range. Thanks for allowing us the opportunity to service your requirement for a pair of size 8 Waterproof Rigger Boots. We look forward to be hopefully being given the opportunity to assist in the coming months as and when you have further requirement for footwear or personal protection clothing. Can I suggest adding our website www.PowerToolsUK.co.uk to your desktop for easy quick gateway reference, thanks for trusting us with your business, your positive comments and precious 5* rating as reward for the efforts of the guys. We know from previous feedback from many satisfied Buckler customers that you will enjoy wearing these high quality comfortable and waterproof Buckler Boots
Regards
Lumsden
Managing Director
Power Tools UK
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