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Pozzani Reviews 2,368

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TrustScore 4.5 out of 5

4.7

Plumber
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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often highlighting its effectiveness and value. The ordering process is frequently described as easy and straightforward, and the delivery service is widely commended for its speed and efficiency. Many people also appreciate the excellent customer service they receive. However, some customers have expressed mixed feelings regarding the quality of certain products, noting issues like aftertastes or faulty components. Additionally, a few people have experienced problems with delivery, specifically mentioning delays and difficulties with the courier service.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers praise the filters for... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting rapid and speedy... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought my water filters for my Samsung fridge from Pozzani for years. I've always found them reliable and priced competitively. They are always very helpful and all queries are dealt with by the... See more

Company replied

Rated 5 out of 5 stars

Good advice and really prompt dispatch of item ordered online. We have been really happy with the service we have received over the last 12 years and will continue to use this company. We have a reg... See more

Company replied

Rated 5 out of 5 stars

Great service as usual. I've been ordering replacement filters for my Samsung fridge/freezer for almost 20 years. Pozzani filters are every bit as good as the Samsung. Ordered and delivered in 2 day... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Best price for the items I wanted. Easy to order online, kept completely 'up to date' with order progress from start to finish. Delivery was speedy too. Would highly recommend. 👏👏... See more

Company replied

Company details

  1. #69 of 99 best companies in Plumber

About Pozzani

Information provided by various external sources

Welcome to Pozzani Pure Water PLC
Pozzani are one of the leading manufacturers of water treatment products in the UK, which include drinking water filters, water softeners, reverse osmosis filters, scale inhibitors, water chillers, UV systems, as as well as iron removal, fluoride removal, and whole house water filter systems. 

Our new range also includes fridge filters, suitable for the American-style models that supply chilled drinking water - we can supply cartridges to fit LG, Samsung, Hotpoint, Kupperbusch, Atag and Amana-wpro models

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect as always

Perfect as always. Timely reminders, such a simple re-ordering process, best price you'll find anywhere, fast dispatch. I've been using this firm for many many years and they are always easy and efficient.

25 February 2026

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