PRAI Beauty US Reviews 

47
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I wouldn't even rate it 1 Star if i didn't have to. I honestly do not know how these companies get away with false advertising so much. This was over £50 and a complete waste of time, i'd have been... See more

Rated 1 out of 5 stars

I naively believed the reviews and wasted money on yet another miracle product 🙄 To test if it worked I used it for a month as directed but just on one arm. Sadly both my arms are still identical, it... See more

Rated 1 out of 5 stars

Ageless Triple Action Tonic anybody thinking of purchasing this product don’t until Prai listen to customer feedback.Great product bit packaging is dreadful,wasted a quarter of the bottle last night a... See more

Rated 5 out of 5 stars

I'm nearing the end of my 2nd jar of the Prai ageless neck cream. I started using it in November 2024 when I started using Mounjaro for weight loss. I was deeply concerned about developing a turkey... See more

Company details

  1. Beauty & Well-being

Written by the company

Targeted skin care that delivers results in 7 days. Cruelty-free products on a mission to help animals.


Contact info

2.1

Poor

TrustScore 2 out of 5

47 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(47)

9 reviews in the last 12 months

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Rated 4 out of 5 stars

First time using Prai products

First time using Prai products.
So far I'm happy with the arm cream which has helped with the appearance of my crepey skin, it's not amazing or toned but I can see a slight difference already using twice a day for a week so far.
The neck creams I am impressed with, I have the night and day creams and the roller tube, used twice a day for 2 weeks and there is definite improvement. The jaw line serum is good but leaves bobbly bits on the skin regardless of how much I massage in. Overall for a 55yr old with crepey loose neck, chin and arm skin it's all ok so far.

2 April 2025
Unprompted review
Rated 1 out of 5 stars

Do a Patch Test

I used the MenoGlow Hot Flush Cool Fix Serum & my face flared up almost immediately. Luckily I only tried a small amount as a test but it has left my skin burnt! If you have any kind of sensitivity I would avoid.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Prai MenoGlow Cremegel

Absolutely loved the MenoGlow Cremegel from PRAI, such a light weight but effective moisturiser. I use it day and night and my skin looks radiant, 10/10 recommend.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Save up for surgery instead!

I naively believed the reviews and wasted money on yet another miracle product 🙄 To test if it worked I used it for a month as directed but just on one arm. Sadly both my arms are still identical, it made no difference. Didn’t expect the cellulite to improve but hoped for a small difference on the crepey skin. Just nothing, I’m mid fifties, never been overweight so wasn’t looking for a miracle, just an improvement on skin tightness. I’m so disappointed with PRAI. Who writes all these positive reviews, are they incentivised by the company? 😢

13 August 2024
Unprompted review
Rated 1 out of 5 stars

Ageless Triple Action Tonic anybody…

Ageless Triple Action Tonic anybody thinking of purchasing this product don’t until Prai listen to customer feedback.Great product bit packaging is dreadful,wasted a quarter of the bottle last night as the plastic bung does not stay in place,thought it was a one off until I read other reviews with the same issue.Wasted over £20 on a leaking bottle that each time you push the top back in it comes back off making it really wasteful and difficult to use.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Lack of response from customer service

Very disappointed with this company, have tried to reset my account password several times and never received a link by email to do so. Also emailed customer care twice last week to cancel a recurring order (because I can’t get into my account) but no response. The company request you email customer care before returning an item, which I have done, again no response received, so have returned the item anyway. I’m concerned the orders will keep being sent, I’ll be charged and they are not wanted. If it hadn’t been such shocking customer service I would have ordered one item again, but not now. Customer Care please respond!

12 June 2024
Unprompted review
PRAI Beauty US logo

Reply from PRAI Beauty US

Hi Samantha, please email our customer care team customercare@praibeauty.com. They will be able to help with your recurring order.

Rated 1 out of 5 stars

Expensive disappointment!

Disappointed does not work after many weeks of applying! It flakes off the skin with the slightest of touch even when dry a pea size amount, applying any makeup to the area ends in a total mess. Don't waste your money its an expensive frustration its now in the bin!!!!

19 April 2024
Unprompted review
PRAI Beauty US logo

Reply from PRAI Beauty US

Hi Melanie, please contact our customer care team who will be able to help. customercare@praibeauty.com

Rated 1 out of 5 stars

Prai Ageless Lip & Line Filler - don’t bother.

Bought Prai Ageless Lip & Line Filler and, even though my lip lines aren’t too pronounced, this cream made no difference at all. Don’t waste your money.

29 April 2024
Unprompted review
PRAI Beauty US logo

Reply from PRAI Beauty US

Hi Teresa, please contact our customer care team who will be able to help. customercare@praibeauty.com

Rated 1 out of 5 stars

Not impressed

I was sent an offer today for 15% off the throat gel. I thought it was a good deal so decided to buy it. I then realised I could not remember the password for the website so I filled in the form to be sent a link to reset my password, that was 3 hours ago and nothing has come through. I thought I had remembered the password so attempted again to buy the item but lo and behold the discount code has now disappeared! I won't be bothering again

16 April 2024
Unprompted review
Rated 1 out of 5 stars

So disappointed! I had such high hopes

Really disappointed in this product. I spent weeks researching and this sounded like the best option for my skin.
However, the consistency/texture of the cream is all lumpy and doesn't feel nice when you're putting it on. It's as if the tub had maybe been opened prior to me getting it so it has gone off.
Also, regardless of how little or much you put on, it goes all gritty and leaves flakes on your skin.
Wouldn't recommend - it's more than I've ever paid for a skin product and definitely not worth it.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Bought Prai neck cream quite expensive…

Bought Prai neck cream quite expensive but the cream didn't soak in at all and flaked off leaving white flakes all over neck and collar don't recommend for the price

3 January 2024
Unprompted review
PRAI Beauty US logo

Reply from PRAI Beauty US

I am so sorry you are having trouble with the Ageless Throat and Decolletage Creme.  It sounds like you might be using too much product.  We recommend you start out with just a pea-sized amount and apply to clean skin using upward strokes.  This way the product will absorb into the skin and not just set on the top.  But please let us know if you are still having trouble.  customercare@praibeauty.com

Rated 2 out of 5 stars

Great products - shame about the customer service ..

I use quite a few PRAI products I really love their face creams, retinol , eye cream , throat and neck .. I could go on 😂!! I have encouraged friends to try the brand too however , it’s such a shame that the customer service is so dreadful which reflects badly on the brand. I had an e Mail ‘inviting me to be a tester’ but I wasn’t sure if it was legitimate or not so I contacted them - no response - I e- mailed again asking out of courtesy to respond ? They did, said they would investigate. Then nothing. I’ve prompted again and again and now given up as it’s been several weeks ! I’m going to shop around for a different brand now, if you don’t have confidence in the company then you tend to lose confidence in the product ! What a shame :(

20 November 2023
Unprompted review
Rated 2 out of 5 stars

Doesn't work that much

I bought the menoglow hot flush serum brand new on eBay for £10.50.and I'm so glad i only paid this and not £30. It doesn't work that much this realistically should be selling at around £10 everywhere as it is only average.

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Ageless eye tight uplift serum

Ageless eye tight uplift serum. I am 52 and have given this product 2 months and no difference at all. Total waste of money

19 June 2023
Unprompted review
PRAI Beauty US logo

Reply from PRAI Beauty US

Hi Tracy, sorry you were disappointed. Please contact our customer care team who will be able to help. customercare@praibeauty.com

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