Outstanding customer service: truly customer-centric! I can't recommend Gratiae's customer service highly enough. Galuh Mega was exceptionally polite, appreciative, and focused on finding a solut... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent products and exceptionally responsive service! I have been using Premier Dead Sea products for almost 20 years and have consistently found them to be of very high quality and particularl... See more
I sent them an email to let them know my device was broken and it took them over a day to respond. Then I sent them all the information and no one responded back for over 3 days, I finally called them... See more
This company has excellent products Perfect for all types of skins Galuh Mega was very attentive, with very good recommandations and understanding of customers need. Excellent experience since more... See more
Company details
- Cosmetics shop
- Beauty product supplier
- Beauty supply store
- Cosmetics Industry
- Health and beauty shop
- Skin care clinic
Information provided by various external sources
premierdeadsea-europe.com is the official site to get your Premier products in Europe. Fast shipping and excellent customer service - we are here to help you with any question you might have regarding our products.
Contact info
Boekweitstraat 13, 2153GK, Nieuw Vennep, United Kingdom
- +31-2526-73665
- customerservice@premier-deadsea.com
- www.premierdeadsea-europe.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unfortunately the shipment is done via …
Unfortunately the shipment is done via DPD. Although I have given a parcel shop as address, and always receive all my parcels there - DPD seems to be unable to find the shop. Now my parcel is back in Amsterdam, and I have to find a way to get it shipped again.
Great customer service, fast delivery
Apart from prividing great products this company also has an excellent customer service. Its an example how customer service of every company should work.
Very happy customer, totally satisfied, will order more for sure. Delivery is super fast as well so highly recommended
Fast & reliable
perfekt service and wonderful products
perfekt service and absolutely wonderful products.
shipping and payment is very good and fast (I live in Norway).
I only can recommend you to all my friends (I already did, by the way).
You are awesome!!!
I bought my first premier night and day …
I bought my first premier night and day cream complex cream, whilst on a visit with my daughter in Australia. It is a wonderful cream and though it cost me a lot of money, it lasted a very long time. I am absolutely delighted with this product. The best I have ever had in face cream. It makes my skin silk like, and at the same time it is not greasy as some other products had been.
SENDING ADDRESS PROBLEM
My address was changed. When ordering, your proposed sending address was wrong, of course, because it was taken from the personal (not updated) account register! I made the correction on the sending page. My old city was written in Address2 (misstake). I cleared it on the sending page, but nevertheless your system took the old city to the final sending address! So the address was confusing with two cities: the new and the old one. That's why the delivery was delayed and I was very angry. Final conclusion: You can't update your address data on the sending address page! Why not?
Otherwise I am very happy with your productions and the overall function of your company.
Name: Terttu Härkönen
Address: Auratie 4, 02480 Kirkkonummi, Finland
Fast and very good service
Very good price and received them very quickly
Excellent products
Excellent products, 5 star service would thorough recommend
Excellent!
The product are amazing for people with special skin!
They give out special offers for people who are already a costomer!
The send way is amazing, they send it in a box with a breakable sticker and when you open the box you find all the products carefully packaged inside... With special paper and ribbons..
You also get free sampels in a back and a special card with a promotion code inside for you next purcase. And even presents for others will come from this store!
I realy love this store and i will buy again! keep up the excellent work!
Solutions
I faced a problem solved in a very short time. Excellent and professional service
Positively surprised
The very personal customer oriented treatment was a pleasant experience when purchasing Moisture Cream for Multi-Use through internet.
Very very happy
Have to say im so happy with my delivery it came in a few days , very well packaged, I would give more stars if I could ,if you haven't tried premier by dead sea u must its Absolutely amazing and honestly u can see the difference in ur skin straight away I definitely by from here again
Thanks xx
My point of view
It's was a very good experience, the way you gays drive the process and i got the opportunity to follow up was really amazing, i have not word to describe. Thank you.
always great experince
Reliable, offering discounts, functional products
Very good products.
The Products are perfect to use and they give a very smooth skin.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








