There were these products that i really needed for my spa which i couldn’t find elsewhere, even if I live in Finland. Ordering was difficult at first because the page told me they dont ship to my coun... See more
Company replied
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See what reviewers are saying
Proper product for my healthcare service, only the DHL delivery was late even I paid higher fees for that.
Company replied
Just a pleasure to buy from a reliable supplier a quality medical product. In contrast I am awaiting a prescription 5 x FR22 Tiemann tip catheter from Germany. It is now nearly three Months of waiting... See more
Company replied
Ist time. Insoles significantly better price than the main insole company. Answer phones as well with queries.
Company replied
Company details
- #27 of 45 best companies in Medical supply store
- #4 of 8 best companies in Janitorial equipment supplier
- #33 of 48 best companies in Medical Equipment Supplier
- #6 of 11 best companies in Physiotherapy equipment supplier
- #13 of 19 best companies in Protective clothing supplier
- #1 of 1 best companies in Surgical Products Wholesaler
Written by the company
Shop from a huge range of top-quality medical supplies and janitorial products here at Premier Healthcare & Hygiene Ltd. Make a purchase online or over the phone today!
Contact info
9 Halifax Court, NE11 9JT, Gateshead, United Kingdom
- 0191 4611 788
- sales@premierhh.co.uk
- www.premierhh.co.uk
4.7
Excellent
183 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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We order a lot from premier healthcare…
We order a lot from premier healthcare and they are always helpful, delivery is super fast and the communication is great
4 January 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the review! It's great to hear you are happy with our service.
Kind regards,
PremierHH
Just a pleasure to buy from a reliable…
Just a pleasure to buy from a reliable supplier a quality medical product. In contrast I am awaiting a prescription 5 x FR22 Tiemann tip catheter from Germany. It is now nearly three Months of waiting, I have had to buy my own but are not Tiemann tip unfortunately.
5 January 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the kind review Geoff. I hope you can get your prescription sorted soon!
Kind regards,
PremierHH
Great response time
Got charged ROI VAT in error and when I email about same I got a prompt refund back to my card.
6 January 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review Paul!
Kind regards,
PremierHH
Everything was available.
5 January 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review John!
Kind regards,
PremierHH
Web site was very easy to navigate and…
Web site was very easy to navigate and order what I wanted.
29 December 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review!
Kind regards,
PremierHH
I still don’t have my parcel
I still don’t have my parcel. It’s not the company’s fault, but I paid £9 for delivery for parcelforce not to deliver it! No card left, no idea where my delivery is
15 December 2022
Reply from Premier Healthcare & Hygiene Ltd
We’re really sorry you have had problems with your delivery with Parcelforce. We shipped your parcel on the same day of your order being placed which would typically get to you the next day. Unfortunately, the industrial strike action by Parcelforce has caused severe problems throughout the parcel network. I can see that you have now received your order, with that being said I do hope that you are happy with your products.
Best regards,
PremierHH
A breath of fresh air!
Premier Healthcare & Hygiene Ltd were very good to deal with. I required some air fresheners. The product I wanted was delivered promptly and they also answered two of my queries personally on the telephone. I will use this company again.
9 December 2022
Reply from Premier Healthcare & Hygiene Ltd
It is great to hear you are happy with our service Peter!
Kind regards,
PremierHH
my order was delivered on time
my order was delivered on time, no problems, and good quality too
10 December 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the review Marie! Great to hear you are happy with your product.
Best regards,
PremierHH
PHH always delivers great service
PHH is always very helpful with my order requests and ensures delivery is fast so I am without products I need. Always great service all of the way through the process.
8 December 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* Kirsty! Excellent to hear that you are happy with our service.
Best regards,
PremierHH
Fast and efficient no more to say…
Fast and efficient no more to say ordered air fresheners postage high but RCA’s quickly so worth it
2 December 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review Beverly! It's great to hear you are happy with our service.
Kind regards,
PremierHH
Excellent Service.
1 November 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review Christine!
Kind regards,
PremierHH
We have been dealing with this company…
We have been dealing with this company for a number of years and we will continue to do so as they are very efficient, helpful and delivery time is perfect.
If a product is not in their brochure they will go all out to find the product.
Well recommended
14 October 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the review! We a pleased to hear you are happy with our service.
Kind regards,
PremierHH
I always use premier H&H and make a…
I always use premier H&H and make a point of waiting for them even when they don’t have products in stock,I am loyal because I like the way they get back to me quick and actually take care of me being their customer.In this day and age personal touch is just what I need!
4 October 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your kind review Vivian! Great to hear you are happy with our customer service.
Kind regards,
PremierHH
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the review! Great to hear you are happy with our service.
Kind regards,
PremierHH
Out of stock and didn’t notify me
Out of stock and didn’t notify me. Waited a long time for my order and wasn’t informed.
19 September 2022
Reply from Premier Healthcare & Hygiene Ltd
Dear Annie,
Sorry to hear you are unhappy with our service.
As per our telephone conversation, you will have been made aware of the product status both on the product page and at checkout. As the products was out of stock, a back order message would have advised you that is the case and would take additional time to ship.
You also opted to pay by bank transfer, you will have been made aware at checkout and on your confirmation email that payment is required upfront for all orders using this payment option but we did not receive payment and therefore could not process the order.
Kind regards,
PremierHH
Very good service
29 September 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review! Great to hear you are happy with our service.
Kind regards,
PremierHH
Great Service
Great Service. Some items weren't in stock so I received a call and discussed when they would be in stock. Items were quickly in stock and posted to me straight away. Would highly recommend to everyone.
4 October 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review! Great to hear you are happy with our service.
Kind regards,
PremierHH
You are always happy to help
You are always happy to help, deliver on time, sort out any queries. Help with any odd items. Staff are always 100% client focused.
30 September 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review! Great to hear you are happy with our service.
Kind regards,
PremierHH
Ordering was simple
Ordering was simple, and after I had completed the payment page, out order was shipped, and arrived within 48 hours of ordering.
5 September 2022
Reply from Premier Healthcare & Hygiene Ltd
Thank you for the 5* review! Great to hear you are happy with our service.
Kind regards,
PremierHH
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