Got my new prescription dive mask last week and cannot wait to try this out in Egypt in 2 weeks. going to make such a difference. so impressed with the quality but it was more the customer service tha... See more
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I was a little apprehensive about ordering as I'd never heard of the company before and they were so much cheaper than other companies I looked at for a similar product. I ordered my goggles and withi... See more
Company replied
Unlike other companies who like so many these days force the client to work out what is needed without any human help, this company gave a clear phone line number which was answered immediately and th... See more
I needed advice on a prescription dive mask, I called ( so much more helpful than chat bot or email) and had excellent advice on both lenses and mask type. Arrived quickly and so pleased! Would defini... See more
Company replied
Company details
Written by the company
Established in 2005, we have been selling prescription swimming goggles and diving masks to people all over the world for more than 10 years now and we are as passionate now as we were on the first day. Initially we only supplied about 6 different products, now we have dozens of swimming goggles and diving masks, all available with optical lenses to correct both long and short-sighted prescriptions. Over the years we have also added a wide range of accessories, pool toys/games and waterproof makeup.
Contact info
The Granary, Manor Park, Warkworth, OX17 2AG, Banbury, United Kingdom
- 0330 660 0796
- info@prescription-swimming-goggles.co.uk
- www.prescription-swimming-goggles.co.uk
Replied to 100% of negative reviews
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now THIS is what customer service should look like
Got my new prescription dive mask last week and cannot wait to try this out in Egypt in 2 weeks. going to make such a difference. so impressed with the quality but it was more the customer service that made me want to write this review. I had no clue how to order these as my glasses are varifocal so called and spoke to Tracy who was really helpful and directed me on what to order. I am working away at the minute and couldn't wait to get home and see them after they were delivered. I got home to discover the wrong mask had been sent. I expected the usual supplier battle but there was 0 issue with this. As soon as i raised this, the correct mask was dispatched straight away, i didn't even have to wait till i sent the original back or it was received. What a service and no cost or hassle for myself. I got at the weekend there to the correct mask and am delighted with the quality. I have since contacted the guys again as wanted to buy a protective case for it and James was super helpful again. I cannot recommend these guys or their product higfhly enough
Just ordered a pair of prescription…
Just ordered a pair of prescription swim goggles for the first time and the person who helped me choose the right strength was amazing. Her name was Emma and I dealt with her through email. They have arrived today and they are perfect. Very quick delivery
Great Advice, Great Delivery, Great Product
I found their website to be clear and easy to navigate but, just to be sure, I shared my prescription with them and asked for their recommendations. I received those shortly thereafter
and found them to be clear and helpful. I selected a pair of mid-range competitively-priced goggles for my prescription and these arrived a couple of days later. They came with a tough nylon carry case and a selection of differently sized nose pieces which are easy to attach / detach to / from the lenses. I also bought some de-misting spray. I've now had the goggles for several months, using them regularly in the pool and occasionally in the sea. I have found them leak-proof, very, very slow to mist (the de-misting spray is very effective) and robust. Importantly, the vision is excellent. NB I wear varifocals and you won't get an exact prescription match for that but trust their recommendations and - if my experience is anything to go by - you'll end up with a pair of goggles that work really well.
Very impressed
I contacted them to check prescription types and received a very detailed email. I ordered the goggles which arrived promptly and worked perfectly. Excellent transaction
Excellent advice and from a person!
I needed advice on a prescription dive mask, I called ( so much more helpful than chat bot or email) and had excellent advice on both lenses and mask type. Arrived quickly and so pleased! Would definitely recommend.

Reply from Prescription Swimming Goggles (.co.uk)
Excellent goggles and service
Excellent goggles and service. They are amazing value for money considering what my glasses cost me.
I have a different prescription for…
I have a different prescription for each eye. I emailed the team who recommended a power and type to fit my prescription. I ordered and they were with me in 48 hours. I ordered having spent years unable to see much when swimming but a recent refurb of the pool meant that it was so dark in there I could not swim safely. Today I wore my new goggles and it was a complete revelation! Fantastic service.

Reply from Prescription Swimming Goggles (.co.uk)
Absolutely delighted!
Website easy to navigate, extensive choice, easy to order and pay. I ordered a pair of swimming goggles (I am VERY long-sighted and ordered the strongest prescription available (+8). The goggles arrived within a few days and they are fantastic. I swim in the sea so blundering about trying to find where on the beach I left my towel is thankfully a thing of the past. I am absolutely delighted!
Great Service - Great Goggles
I was recommended this company by a friend. I used trust pilot to see who they were and what people thought so I felt it was only right to add a review for potential future customers. I thought the selecting and ordering process was clear and easy. The goggles are brilliant, they’ve made so much difference. They have several adjustments which ensured a good fit. They arrived within a few days of ordering them … I would already be giving 5 stars but additionally, I made a mistake on the order (my fault), and someone phoned before processing the order to check it, I love that there was an actual person processing it who noticed the error, they sorted it on the phone and sent the goggles that day. Great service and great goggles.
Googles leaked and refused refund
I ordered a pair of googles, and after using them I found the goggles leaked in water rendering them useless. I tried all three nose bridge sizes but none of them worked.
After contacting Prescription Swimming Goggles, they said they can't do anything about it because I had used the goggles, although obviously I couldn't know they leak if I hadn't tried them?!!
(They don't suggest trying them on before using them when you buy it and trying them wouldn't identify the issue anyway)

Reply from Prescription Swimming Goggles (.co.uk)
Great service and products!
Great service and products- very happy customer here! After reading about the horrors of eyesight loss due to a water borne amoebae that can get trapped between the cornea and contact when swimming in contacts and then burrow into your cornea, I knew I needed to get an alternative quickly!
I searched for a company that I could quickly get prescription goggles for my upcoming holiday and I found Prescription-Swimming-Goggles.co.uk. I emailed them my prescription to make sure I ordered the correct strength for each eye and they came back quickly with what I should order (my estimate was off!) and made some suggestions of popular options. They have such a large selection, so really is something for everyone! I ended up ordering one of the pairs the team member had suggested and I needed them quickly, so opted for 1st class tracked (instead of the free second class tracked that comes standard) and they arrived the next day!
I tried them on and can’t believe I didn’t do this years ago, as they are perfect and I have them well in time for my holiday! Brilliant product and excellent service. The price was also much less than I expected (I opted for a pair just under 40, but they had options as low as 20!), even for my pretty terrible eyesight. My husband has a prism in one eye and they even said they can get him a fully custom pair for under 100, which is amazing!
If you are thinking it over don’t waste any more time, as you have found a great company to order from!
Just fantastic!!!!!!
What an excellent company with the most fantastic customer service. A patient member of staff kindly advised me what pairs to try and directed me to the most comfortable fit.
Great stuff
Great quality and excellent service. Super happy. Postage was quick.
My prescription goggles arrived really…
My prescription goggles arrived really quickly and are great.
Fab customer service
I didn’t buy any googles because they do not supply the ones I need for my son however the lady who replied to my email was very helpful giving me information to try get what he needs.
Great price
Great price, superb looking googles, rapid delivery, what else could you want or need.
Amazing
Amazing! Fantastic customer service, I asked a question and got a response very quickly, the delivery was quick as well as I ordered my goggles yesterday and they arrived today. Just in time for a weekend swim. The goggles are comfortable around the eyes and not tight on my head with the bonus I can see clearly while swimming. Can't wait to use these on holiday!
The best customer service I’ve ever…
The best customer service I’ve ever experienced. So helpful and going over and above. I’ve loved my Sutton prescription goggles for a long time - they have genuinely transformed my swimming experience. I can’t rate this company highly enough.
Absolutely brilliant
Ordered and returned 2 pairs of prescription goggles from Amazon, but returned them both, order a pair from here and they are superb, great fit great quality and great vision. Definitely. Recommend these for any swimming items.
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