Terrible. Item has never arrived. No apology, no replacement, no refund. 2 ignored emails. 2 different conflicting conversations on live chat. Still awaiting a solution.
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See what reviewers are saying
My parcel got lost (probably by Royal Mail) which was really frustrating. However Pretty Maison were really helpful and understanding. They posted me a new order out the same day I contacted them an... See more
Bought 2 water glass bottles, arrived the day after, very quick delivery, bottles were well packed, they look beautiful on our dining table today, made my 4 children to like drinking water. Very impre... See more
Delivery was fast but the products themselves were very poor quality - flimsy construction, the green coating was bubbled, and the seed tin is too narrow for standard size seed packets! Disappointing.... See more
Company details
Contact info
7-10 Ashley Park, CB6 2HZ, Witchford, United Kingdom
- 01353 665141
- info@prettymaison.co.uk
- www.prettymaison.co.uk
2.8
Average
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
Excellent customer service on phone. Arrived even quicker than I'd thought and well packaged.
13 October 2017
Unprompted review
Excellent fast delivery
Excellent free next day delivery on the Fire Pit I bought as it was over a certain about.
Brilliant product and really glad I could get the medium size which isn't stocked everywhere!
10 September 2017
Unprompted review
Exceptional
Wasn't sure whether to trust the website, but I'm beyond overwhelmed at how brilliant the experience was! My order arrived on the date specified, and when it came you were given the option to return it if damaged or unsatisfied with the item. The gift I ordered was exactly how it was presented in the images and I'm extremely pleased. Definitely recommend!
6 September 2017
Unprompted review
Beautiful product and delivery was …
Beautiful product and delivery was quick. Definitely recommend this company for gifts.
6 September 2017
Unprompted review
Easy to use website.
Easy to use website.
Very fast delivery.
Excellent packaging for fragile item.
6 September 2017
Unprompted review
Beautiful fireguard which was delivered …
Beautiful fireguard which was delivered quickly and professionally. Good value for money too! Xx
6 September 2017
Unprompted review
Excellent service.Items dispatched …
Excellent service.Items dispatched quickly. Great communication with the company.Updated me on every step
2 September 2017
Unprompted review
I just love my new chalk board
I just love my new chalk board, its better than I expected.
Excellent quality!
Thank you!
17 August 2017
Unprompted review
Very prompt service
16 August 2017
Unprompted review
Tap Water Glass Water Bottles
Bought 2 water glass bottles, arrived the day after, very quick delivery, bottles were well packed, they look beautiful on our dining table today, made my 4 children to like drinking water. Very impressed with my purchase. 🙂
13 August 2017
Unprompted review
Brilliant company
Brilliant company, postage is fantastic. Quality of products are first class, especially for the price.. Definitely recommend this company
12 August 2017
Unprompted review
Excellent service and product
Fast delivery
Correct items
Well packaged
Easy return label supplied in box if required
Perfect service
Recommended
12 August 2017
Unprompted review
Fast delivery
Fast delivery. Nicely packaged and no marks on the item! Very happy thanks.
9 August 2017
Unprompted review
Quick delivery! Great product.
I bought this cat food container and love it! Looks smart and neat. Cats not bothered but I'm happy! Arrived well packed and in perfect condition.
9 August 2017
Unprompted review
Jug for flowers
I ordered the jug I wanted at.4.30 pm on Friday and it was delivered first thing Tuesday morning as promised. It was very well packed and as described on the website.
9 August 2017
Unprompted review
Mum really enjoyed her gift
Mum really enjoyed her gift. Quick delivery and good quality product.
6 August 2017
Unprompted review
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