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prevayl.com Reviews 1

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TrustScore 3.5 out of 5

3.7

Fashion designer
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Company details

  1. Fashion designer

Written by the company

The World's Smartest Sportswear Put away your ordinary gym tee and fitness tracker, Prevayl is the wearable that fulfils all your gym gear and gadget needs. SmartWear® surrounds your body like a second skin so the Sensor can capture the most accurate biometrics, which are transformed into actionable insights available to you on the Prevayl App.

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

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Rated 5 out of 5 stars

New product so some glitches but Company prepared to work with you to resolve them.

Got a sensor and t-shirt as a gift. Used it initially but sensor continually disconnected from my phone and didnt record or save any data rendering it pretty useless. I contacted the company and they worked to replicate the issue I was having and eventually found it was related to power saving settings on my phone. Once they identified this they advised the settings I should change within their app and since then it works great. A bit of a shaky start but it is a new product so everyone is learning !!!! Most importantly the company work with you to find a solution. Very happy with the product when it works as it should, and would recommend to others.

1 May 2022
Unprompted review
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Reply from prevayl.com

Hi Alex, thanks for the great review.

I'm glad we were able to resolve the issue for you!

Please let us know if we can do anything else to help you on your SmartWear journey!

Thanks
Prevayl Customer Care Team.

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