Prezi Reviews 

619
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating its ability to create engaging and visually appealing presentations. Many users highlight its effectiveness in making content delivery interesting and boosting confidence. Various templates and non-linear presentation options are praised. However, some people were dissatisfied with subscription, payment, and refund processes. Many reviewers reported unexpected charges after free trials or for unused services, often without prior notification. Widespread frustration exists regarding the company's refusal to issue refunds for unused services, citing terms and conditions. Additionally, some users encountered difficulties sharing presentations or found original formatting altered.

What people talk about most

User experience

People report positive experiences with user experience, with many finding it easy to use and helpful for... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unexpected annual... See more

Payment

Users describe negative interactions with payment, frequently reporting being charged for annual renewals... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Website

Customers consistently note ambiguous experiences with the website, with some praising its visual appeal and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hi team, I have used Prezi for academic and some business purposes. It's a great, dynamic tool, but the fact that it can't be downloaded means that you have to share the link, which is not always help... See more

Company replied

Rated 4 out of 5 stars

I had to give a presentation about communication. I've already used Prezi, so I thought it'd be interesting to perest Prezi by Prezi. I had to learn a couple of new things to manage it, but is was ok.... See more

Rated 4 out of 5 stars

It’s nice and worthy the unique thing I would change is the price. If it’s free more options, I think you could win more. Despite this I will use the free mode of Prezi because the thing that made m... See more

Rated 4 out of 5 stars

So much better than a normal slide show, giving the sense of where people are in a talk is fantastic and how things relate is such a step up. Some aspects still tricky and because it costs so much I h... See more


Company details

  1. Software Vendor

Written by the company

At Prezi, we’re here to help you get your best presentation in a matter of minutes — whether your presentation is tomorrow or in a few days. This is why we created Prezi AI, which seamlessly integrates AI technology with Prezi's unique storytelling engine and expertise to guide our users effortlessly through the presentation creation journey. From a simple prompt to fast, dynamic designs, users create attention-grabbing presentations in minutes.


Contact info

  • 2041 East Street, PMB610, 94520, Concord, United States

  • www.prezi.com

2.9

Average

TrustScore 3 out of 5

619 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(619)

293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unable to buy subscription from india…

Unable to buy subscription from india and all my efforts lost

17 October 2025
Unprompted review
Prezi logo

Reply from Prezi

Hi Pravin, we're sorry to hear that's been your experience. I've requested more information so that our team can assist you with your subscription. Thanks! - N

Rated 5 out of 5 stars

By using Prezi in my presentation I am able to communicate well with my audience

By using Prezi in my presentation I am able to communicate well to my audience the message that I want to convey. Prezi organizes well the presentation. Even during last minute presentation, Prezi makes me confident that I am able to give substantial presentation. Congrats to the team and the creator of this app/website. It surely is of great help to many people especially to me as a student.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Not Impressed

I like your product. I'm not impressed that I am paying to advertise with your watermark. For the content I produce I am not upgrading my license and I will find a product that is not forcing theirt logo on my presentations.

14 October 2025
Unprompted review
Prezi logo

Reply from Prezi

Hi Bill, thanks for taking the time to share your feedback! We will report back to our team. Thanks! - N

Rated 3 out of 5 stars

Good presentations

Good presentations, but can it include relevant pictorial, and videos. And how i wish Prezi would adjust the billing to be monthly and not annually

16 October 2025
Unprompted review
Prezi logo

Reply from Prezi

Hi Gordon! Prezi has access to a library of millions of images as well as our own AI image generator in the editor. We hear you feedback on the pricing plans - we will share this with our team! - N

Rated 5 out of 5 stars

Non-linearity experience

I love the non-linear way of make my presentation, jumping where i want, going back to compare issues etc. I also love those many tamplates to start a new presentation. Unfortunately can not find AI really helpful on creating presentation
Another good thing is having all my presentation on my phone at any moment.

16 October 2025
Unprompted review
Rated 3 out of 5 stars

Download docs.

Hi team, I have used Prezi for academic and some business purposes. It's a great, dynamic tool, but the fact that it can't be downloaded means that you have to share the link, which is not always helpful.

18 September 2025
Unprompted review
Prezi logo

Reply from Prezi

Hi Maria, thanks for sharing your feedback! I'll share this with our team. - N

Rated 5 out of 5 stars

Helpful for teaching high school students

I enjoy having access to many templates from which to choose. It would be great to have more that are geared more toward classroom lessons since I use them to teach government and economics courses. The additional AI program was helpful, but I also found it to be to repetitive to use in the classroom. It is nice for student review time for homework, but I'd really like it to be most helpful to me in the classroom.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

The best

I could get in my students ' phones and flip the lesson - Prezi presentation, which the ACTUALLY READ.

16 October 2025
Unprompted review
Rated 4 out of 5 stars

Comments from a long-time Prezi user.

I've used Prezi for several years, primarily to create presentations to support my students' classes. I've also included Prezi teaching as part of my class. In recent months, I believe Prezi has improved significantly; however, I think it has fallen quite short in the quality of its artificial intelligence, specifically in the presentations it generates. Furthermore, the import of PowerPoint presentations is extremely poor because it completely modifies the template, including the content. Another weakness of Prezi is the animations that can be added to presentation content. For years, only fade-in, fade-out, and zoom-out events have been possible. However, programs like Canva (which also works in the cloud) include a wide variety of animations and transitions that make presentations more attractive.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy and impactful

The handling of this digital tool was very easy, and I was able to create presentations that had a highly appreciated impact on my audience. I warmly recommend it!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Give your review a title

Prezi has helped me tremendously to make my presentations more practical, dynamic, engaging, and above all, professional. The platform makes it easy to convey ideas in a visual and appealing way, capturing the audience’s attention more effectively. It has undoubtedly been a great tool for my presentations.

Thank you for developing such a useful and versatile application.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

make your presentations here

it was very fun and creative and I like all the layouts that they have and all the options they have for any project you want to make and that is great and I thank them for that. THANK YOU PREZI

16 October 2025
Unprompted review

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