Price Self Storage Reviews 230

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have talked to a few others storage places and I found claude to be excellent to talk to and to figured what was good for me very polite and not pushy as in what i needed and with me to get the righ... See more

Rated 5 out of 5 stars

Excellent Staff and Service 10 / 10 Easy access Easy parking. Very Regent easy to understand and attractive Storage unit. Let’s not forget the Free use of their moving truck With a dri... See more

Rated 5 out of 5 stars

We live in LA proper, but frequently are out in Azusa and needed a place to store some seasonal items. I checked out Price Self-Storage on a whim, and I'm glad I did! Terrific staff, convenient locat... See more

Rated 2 out of 5 stars

Zero customer retention due to unreasonable price hike every 4 months. No trash can on site (Santee, CA). The access panel to punch in the code is hard to reach on exit. The "mandatory" prot... See more

Company replied

Company details

  1. Warehouse
  2. Home Furniture Shop

Information provided by various external sources

Price Self Storage is committed to providing you with professional, affordable self-storage solutions for your personal or business needs. Our thirteen sparkling clean self storage facilities in California come fully equipped with a wide range of storage unit types, ensuring you that you’ll find the perfect one for your needs. Our affordable self storage facilities are designed with your storage needs in mind. Ranging in storage unit sizes from small over medium to large, we know you’ll find the perfect storage unit for you. Our modern self-storage facilities offer you state-of-the-art security features, ensuring your belongings are securely protected inside of our storage units. If you’re looking for affordable self storage and peace of mind for your personal or business storage needs, you can count on the dependable team at Price Self Storage.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

STORAGE I have talked to a few others storage…

I have talked to a few others storage places and I found claude to be excellent to talk to and to figured what was good for me very polite and not pushy as in what i needed and with me to get the right size thumbs up i recommend Price self storage highly

28 March 2022
Unprompted review
Rated 3 out of 5 stars

Just curious why I'm paying $14 to…

Just curious why I'm paying $14 to ensure my belongings will be covered in case of loss or damage. They are locked up in a cinder block unit . And how could anything be lost? Sounds as if this is a complete and unnecessary expense.

22 January 2021
Unprompted review
Price Self Storage logo

Reply from Price Self Storage

Hi, the Protection Plan provides limited coverage for specific damage. It allows for a claim to be submitted without any deductible, which may be the case with insurance policies. Because the Protection Plan coverage is limited, we encourage tenants to carry home owner’s or renter’s insurance that extends to their stored belongings to ensure full coverage of their items. Of course, tenants should check with your insurance agent to be sure their policy extends to stored items. As you noted in your review, we do allow tenants to opt- out by providing proof of insurance. But if tenants do not have their own insurance, we offer the Protection Plan for at least some coverage for damage that can occur. Thank you

Rated 4 out of 5 stars

Very easy people to work with and the…

Very easy people to work with and the facility was clean. Carts are available to help with moving your stuff. Be sure to check the elevator door width as some items may be difficult to fit in.
The monthly rate was good until the last large increase.

17 January 2019
Unprompted review
Rated 1 out of 5 stars

Unsatisfied with service

We walk to 4 storages...when I ask why we are not driving ...her reply was we only drive upstairs...I was discourage ...she never ask me if I didn't mind walking...it was a bad experience...I also mention I had renters insurance policy...she told me I could not use my policy. ...for the first month..

27 November 2018
Unprompted review
Rated 5 out of 5 stars

I’m truly happy with the service they…

I’m truly happy with the service they provided me. The Lady who walked me through all the information was truly a blessing. She explained it to me in a very professional way. I had gone Public Storages about 4 of them and was not please at All.. I will always use the services of this storage building from now on. Plus it’s the first one that you can drive right in and unload your stuff without any problems. It’s Very Clean and Professional. Thank U for helping me store my things in a clean storage building. Thank U, Ms. Howard

19 November 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding
Very clean, nice property. Employees are very kind, and know how to do their job. The reservation, and moving in process was so easy, and stress free. I definitely recommend this storage facility for any needs you may have.

30 October 2018
Unprompted review
Rated 5 out of 5 stars

My second time using this facility and…

My second time using this facility and the customer service is awesome. Always polite, friendly and professional. The place is kept clean and very secure. Highly recommend this place. Ask for Mrs. Wheatley!

24 October 2018
Unprompted review
Rated 4 out of 5 stars

First Stop 4 Star

Price Self Storage probably deserves a 5 star, however it was the first place I come to for my storage needs. I'm not familiar with others. I can't believe there might a better storage facility.

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Have had a great experience

Have had a great experience! Chris makes it a smooth transition and is extremely helpful. Highly recommend price self storage!
*wifey will be booking an extra unit too

15 October 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look