After the managing director contacted me with regard to the negative message below, the payment process went smoothly and quick. In the end satisfaction at both sides Completed a 1hr consultation... See more
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Completed a consultation call which ran very smoothly, however agreed payment never came. Genuinely spent longer chasing them for the money than prepping and completing the 1 hour consultation call. A... See more
I did an interview in November 2025 and it’s now May 2026 and I still haven’t gotten paid. Reading the reviews, sounds like I’m not the only one with this issue. Terrible company, would not recommend.... See more
I have been consulting for Primary Insight for the past 15 years, starting with my first interaction during their time inside JPMorgan. The team and firm operates at the highest compliance standards a... See more
Contact info
510 Fifth Avenue, 3rd Floor, 10036, New York, United States
- 6462165256
- customercare@primaryinsight.com
- www.primaryinsight.com
2.9
Average
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Payment never received for expert call and am being ghosted ever since
I did a call for primary insight Jan 2022. Intial contact with them an scheduling of the call went well but I never received any payment and have been ghosted ever since the call. Even when repeatedly calling them and writing them to inform about the payment. Their competitors are much more trustworthy and correct in dealing with experts throughout the whole process and correctly paying them. I will never work for Primary again and discourage any respected expert to do so. I also encourage companies that seek knowledge to work with the right expert networks that treat the experts correctly. Which is certainly not my experience.
10 April 2022
Unprompted review
fine experience
Did a call with them earlier in the year. It was fine but not as enjoyable as the experiences with two of their competitors. I would consider additional projects but will not chase them.
10 March 2021
Unprompted review
Payment never recieved...until review shared...
Completed a consultation call which ran very smoothly, however agreed payment never came. Genuinely spent longer chasing them for the money than prepping and completing the 1 hour consultation call. Avoid, you will not receive payment. Update: Payment sent to me, less than 24 hours after posting this review..
9 February 2021
Unprompted review
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