Had an orangery built a couple of years ago which we are very happy with. However in recent heavy rain a leak started. Within a day of my phone call to the office Ian came out. Arrived on time and imm... See more
Company replied
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The oak orangery was erected on time and to the quotation, very impressed with the finished product. Had a couple of glazing units fail which have been replaced today very quickly and efficiently by I... See more
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Nightmare company. Poor customer service. After building built water leaks . Report an issue, no one cares, including management. Do not visit their site, you will get pressure sales. We did, now we... See more
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Over a period of the last 16 years, Prime Oak has been carrying work out at Enville Golf Club, including a pavilion on the practice area to and starter huts and the magnificent spike bar. These... See more
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Company details
- Conservatory Specialist
- Architectural Designer
- Conservatory Contractor
- Construction company
- Garden building supplier
- Remodeller
Written by the company
Prime Oak design and manufacture the finest bespoke Oak framed buildings. From Orangeries and Garden Rooms to Pool Buildings and Annexes, no project is too big or too small. Quality and Service is Paramount.
Contact info
Prime Oak, The Millworks, WV6 8UD, Wombourne, United Kingdom
- 01384 296611
- info@primeoak.co.uk
- www.primeoak.co.uk
4.4
Excellent
148 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Orangery - Extension
We would definitely recommend PrimeOak, they provided an excellent service from day one of our initial enquiry. PrimeOak’s friendly guidance, expertise, knowledge, quality of workmanship / materials, customer service and professionalism was of the highest standard.
Novices in a project like this, PrimeOak addressed all our fears and unknowns and actioned everything in relation to our vision, planning, contractors, legislation, paperwork etc....
Our Building Inspector had monitored the build throughout, on his final inspection I asked him about his his thoughts on the finished product, he said “Just Brilliant”.
So in summary, our overall experience of PrimeOak was outstanding.
Any issues, concerns or questions raised during the project, were dealt with expeditiously by customer services.
The Orangery has enhanced our living space and the dimensions of our home.
PrimeOak have fulfilled our vision and exceeded in our expectations.
The feedback from family and friends has been exceptional.
Thank you PrimeOak, we love our Orangery.
10 November 2020
Reply from Prime Oak
Dear Mr & Mrs Stuart,
Thank you very much for your review & kind words. We are so happy to have exceeded your expectations and be able to show you what we do here at Prime Oak.
Once again thank you and enjoy your orangery!
Regards Prime Oak
Prime Oak Orangery and Veranda
Prime Oak interpreted our requirements fully and delivered a great product. After sales has also been great to tweak a few things
10 November 2020
Reply from Prime Oak
Dear Mr Andrews,
Thank you very much for your review. Your comments have been greatly appreciated throughout the office.
Regards Prime Oak
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