Prime Property Auctions Reviews 

117
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff for providing clear communication and guidance throughout the entire property selling and buying process. Many individuals note that the overall service is exceptionally efficient, prompt, and ensures that all property transactions are completed smoothly and successfully. Some people were dissatisfied with unexpected high fees and complex commission structures that exceeded their initial expectations. Reviewers also mentioned communication difficulties, reporting that it was notably hard to reach representatives or get timely replies after all payments and initial deposits were finalized.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team as professional,... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall process as quick, efficient,... See more

Price

Consumers find price to be ambiguous, reflecting a wide divergence in their financial experiences. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my property through this company and couldn't be happier. The entire process was incredibly quick, seamless and completely stress free from start to finish. I highly recommend thei... See more

Rated 5 out of 5 stars

Streamlined process from start to finish! John and Luis have built a cracking team who are on hand to help and advise every step of the way. My property was sold relatively quick with no issues,... See more

Rated 5 out of 5 stars

Having known John since we were 16, I can't believe I didn't go to him sooner. 2023: Tried selling my property through estate agents - had been fully tenanted for 13 years, advised to lea... See more

Rated 5 out of 5 stars

Despite initial apprehension about using the Prime Property model, we needn't have worried. We are REALLY happy with every aspect of the service. Very quick sale. Got the sum we wanted and John and hi... See more


Company details

  1. Estate Agent Auctioneer

Written by the company

Buy and Sell Through the UK’s Favourite Property Auction. We specialise in selling properties within 28 days for the price a seller wants and helping buyers secure excellent deals


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(117)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Ask for Malcolm

Malcolm and all the staff at Prime were brilliant, they ran with my decisions throughout and sold my house for the reserve price within 3 months. Now we just have to sit back and wait for completion. They couldn't be more helpful and deserve 5 stars.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Done Deal

Right from the start Ekoe was very helpful, kept in touch regarding the sale explained the process of selling regarding auction and bids .

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Prime Property Auctions not only sold…

Prime Property Auctions not only sold my house but stated that I was in charge at all times. As they market the property every 2 weeks you always have choices.
They were friendly and had my best interests at heart which in today’s world is hard to find.
I would thoroughly recommend them. I received a good price that I had previously agreed and a quick completion.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Sale

I would recommend prime to anyone looking to sell their property. They are fast efficient & very helpful. Any questions needing answered they are there. No need to wait for a reply. The sale was stress free.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Should have goen to PPA from the start

Having known John since we were 16, I can't believe I didn't go to him sooner.

2023: Tried selling my property through estate agents - had been fully tenanted for 13 years, advised to leave empty to make for an easier sale. No sale and a year of expenses - council tax, bills etc.

2024: Tried to sell as an 'investment property' with tenants in via Let property, multiple low ball offers - 18 months of nothing.

2025: John & Prime Property Auctions - sold in 3 weeks.

Easy communication, John himself reaches out regularly and everything was and is seamless and easy.

If I had a time machine - I'd go to Prime Property Auctions first.

As somebody who tried everything - why waste the time on anything else.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience working with Prime

I had the pleasure of working with Prime Property Auctions recently and dealt directly with John. I referred a vendor who was in a sensitive situation and needed to sell their property within a specific timescale.

John immediately reached out to them, showing great professionalism and reassurance from the outset.

The property was listed and sold straight away, and the entire process was seamless and streamlined. Both the client I referred and the buyer were absolutely delighted with the outcome.

Communication throughout was outstanding and John kept me fully updated at every stage, which gave me complete confidence in the process.

I can’t recommend Prime Property Auctions highly enough for their efficiency, professionalism, and excellent service.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

What a fantastic service, very helpful and happy to explain the Action process especially as a first time buyer, would strongly recommend Prime Property Actions

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Relatively quick straight forward sale

Selling a house in my experience is always stressful no matter what method you use however I did find Prime very helpful and supportive throughout the process. I felt my agent Ekoe worked hard for me to help me achieve a fast, efficient, sale via auction terms which is exactly what I needed. All my questions were answered promptly and the process was straightforward. If you need a quick, efficient sale with clear communication then I would recommend Prime and most especially Ekoe.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and caring

John, the Director of Prime Property Auctions is a rare find. He has, in my opinion, a rare mix of qualities not that common in business. Clearly a very successful and driven entrepreneur, he also listens to your needs and genuinely cares for his clients, he has empathy and understanding, in this day an age this is seldom found. A true gentleman at heart with a passion for great outcomes, not only for himself but also for his business, his employees and his valued clients. There is alot others in the business community could learn from him. I will take an interest in his journey and positive growth for all. I wish him all the best. Highly recommend ⭐️⭐️⭐️⭐️⭐️

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy we went with Prime Property!

Despite initial apprehension about using the Prime Property model, we needn't have worried. We are REALLY happy with every aspect of the service. Very quick sale. Got the sum we wanted and John and his team kept us up to date throughout the process. We'd definitely use Prime again!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service.
The team really know their stuff.
Bought a small flat and sent it straight to them.
They sold it right away and for much more than the reserve we had set.

Quick, efficient and good communication.
What more can you ask.

Definitely use again.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Sold a property through prime and got…

Sold a property through prime and got exact amount they told me prior to signing up

Referred properties to them which they have managed to get a sold and a win win for everyone involved

Been a stress free process and will continue to do business with them

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Adam

The whole process was incredibly easy from start to finish. Everything was clearly explained, communication was excellent, and it all ran smoothly. A really professional and straightforward experience — highly recommend.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Prime Auction Team

Many thanks to Prime Auction Team. Your attention and support from auction day to completion day was great, from insurance referral, legal teams and their efforts to have keys picked up in different part of country on completion. Excellent teamwork.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Prime…

I had a great experience with Prime Property Options and John Morris. The service was incredibly efficient from start to finish. I was genuinely surprised at how fast everything moved.

The deal was sealed much quicker than I expected. John’s communication was clear and professional throughout, making the entire process smooth and stress-free. Highly recommend!

25 July 2024
Unprompted review

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