Puntuale merce ok
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We also ordered a wardrobe from Primi Mesi in Molise that was manufactured by Pali in Udine. It wasn't on time. It was damaged. Three replacements were sent, all similar (the Anouk model which is now... See more
Company replied
It would be helpful to reply to the emails in english and also to provide a track No and information about the dispatch date.No other problems with my order.The prices are realy good
You are not writing the correct amount of delivery. Displayed 5.5 euros was transformed to 16 euros after I registered my data.
Company replied
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Very good
Everything was perfect, fast delivery, beautiful high quality bed.
Thank you!
Excellent
With an expense of almost 1000€, to be delivered in Portugal, I was obviously concerned, but as my questions where answered promptly by Mrs. Tiziana I decided to order.
To all the costumers out of Italy, I highly recommend Primi Mesi, the delivery dates were respected, the products arrived in excellent condition and the costumer assistance was exceptional.
For sure this is the first of many orders.
Fantastico Customer Support
Il Customer SUpport del Primi Mesi a veramente meraviglioso. Sono pronti a rispondere a qualunque domanda in veramente breve tempo.
Wost customer service ever + BROKEN PRODUCT
Fist of all, they claim they do deliveries all over the world and have an option to select english as language in their website but their customer service "DOESN'T SPEAK ENGLISH" so good luck trying to communicate with them.
I ordered a Foppapedretti chest of drawer for my baby and it arrived completely broken. It's broken in so many parts thats its imposible to fix. All the drawer runners are broken, hence no shelf can be held in the frame. And if that was not enough also the wooden frame had split in two on one side. And to make things worse, the drawers are also damaged. I had never seen something like that.
I tried contacting them the day I received the item. I sent them pictures and after some days I got a reply which was impossible to understand as it was written in very bad english.
I asked for the answer to be resend in italian, so at least I could try translating it. And basically, what I got is them asking if I checked the product before signing. And after I replied to that, I didn't received any answer what so ever.
I'm sorry, but I didn't sign anything saying I was happy with the condition of the product. I only signed on a hand held device that the driver had as you sign for any delivery. The box seemed fine. When I opened it, I realized the product came fully assemble, which is not very clever considering the large number of plastic fittings it has (of course, all of them broke). The furnifure obviusly didn't have enough protection inside de package to prevent movement and that caused all plastics parts to break, the drawers to collapse and then even the wood to break. That, or they deliberately send me a broken product for which I cannot get a refund.
I buy online all the time, and this has been by far the worst shopping expirience ever, if I could I would had put 0 stars.

Reply from primimesi.com
Fantastic
I am very satisfied. The delivery was very fast. A big thank you
Ottimi in tutto
Rider matrix light è arrivata in tempo super rapido ed è bellisima, a breve sapremo se è funzionale come pubblicizzato. Consiglio vivamente il fornitore e il prodotto in oggetto.
Da raccomandare / would buy again
Prodotti di qualita' a prezzi competitivi, efficienti e servizio clienti competente. Da raccomandare! / Quality products at competitive prices, fast service and good customer support. Would buy again here!
passeggino portofino 2015
Ho comparato passeggino arrivato veloce. Proddotto ottimo conditzione. Sono molto contento. Venditore ottimo.
I have bought a cart for my baby. Delivered super fast. Only 2days. Quality is super fine and well packed. Trusted seller. I am recommend this seller. Thank you very much.
Pathum dassanayake
customer pleased
products received in very good condition, well-packed and in due time, although my order contained heavy furniture packages and delivery was made to Belgium
That's great !
That's the 2nd time when I buy smth on Primi Messi .And both of times I was delivered fast , taking in attention that I live in other country than Italy .
Thanks for your work , Primi Mesi ! You are great !
Buono in quanto disponibilità e spedizione, unica pecca il mancato supporto per paypal (o almeno io non l'ho riscontrato)
Not applicable.
Impeccable
First chance should be given to anyone. These guys from Molise have highly overcome this test.
Rapid and efficient.
This was my first experience with Primi Mesi and I am fully satisfied. My order arrived in time and the staff was efficient and very rapid to respond to my needs. Very good experience.
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