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Rated 2 out of 5 stars

Do NOT put money in their US Property Separate Account!!! There is a disclaimer stating that because it is property & not stocks, withdrawals could be delayed. I attempted to transfer to another inves... See more

Rated 1 out of 5 stars

I'm almost over it with Foreign Agents who keep asking the same question 🙋 or some moron who cannot determine if they had a cup of coffee or need to put the clothes in the dryer finally. I felt as t... See more

Rated 1 out of 5 stars

Trash company, so it's no surprise my trash company decided to move our 401k's to them! I'm so pissed off right now!

1.8

Poor

TrustScore 2 out of 5

22 reviews

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Rated 1 out of 5 stars

Horrible

My 35 year old son passed away suddenly at the age of 35. He had a retirement account with Principal and every person I spoke to gave me the wrong information on how to receive his funds. No less than 6 people gave me improper directions resulting in countless hours of trips to notarys only to find out I was sent the wrong forms. Beside the frustration in dealing with company employees who were not knowledgeable of their services the emotional trauma of having to revisit dealing with my deceased sons account was crushing. I felt entitled to some compensation for their bumbling this sensitive situation and while I received a letter stating they grossly mishandled my claim they would not offer any good will gesture to make up for my time and emotional hurt. This insensitive, cold hearted bumbling company is not where you want to put your money

6 November 2011
Unprompted review

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