Printerland.co.uk Reviews 9,283

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being outstanding, professional, and efficient, often highlighting the helpfulness and positive attitude of the staff. Many people appreciate the personalized approach, with representatives going out of their way to ensure satisfaction, offering advice, and even suggesting better, cheaper alternatives to initial orders. The delivery service is frequently mentioned as exceptionally quick, with many orders arriving earlier than expected, often next-day, and sometimes even on weekends. Consumers also find the pricing competitive, often saving money compared to other suppliers, and the website easy to navigate with a wide selection of products. However, some customers also noted dissatisfaction with the service, experiencing issues with delayed item pickups and a lack of effort to resolve problems promptly. A few other people also felt that the company's after-sales support was uncooperative, particularly regarding product returns for larger items, and that warranty claims for prematurely failing products were met with unreasonable demands.

What people talk about most

Product

Customers had positive experiences with product, often praising the excellent advice received when choosing a... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Service

People report positive experiences with service, with many describing it as fantastic, excellent, and... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process, with... See more

Price

Reviewers consistently express satisfaction with the pricing, often finding products to be the cheapest or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an HP model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evening, ex... See more

Company replied

Rated 5 out of 5 stars

Unexpectedly needed a new printer just before Christmas and Printerland had a really good deal on an Canon model which ended that same day. Saved nearly £100 on usual price. Ordered on Friday evenin... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a printer where the description from the manufacturer was not very clear. The printer could only scan A5 sheets through the feeder, a major deal breaker. Someone from printerland... See more

Company replied

Rated 5 out of 5 stars

The salesman emailed to propose an alternative choice of printer to the one I’d ordered on line, which was a little cheaper and probably better. It was delivered seamlessly. After some use it transpir... See more

Company replied


Company details

  1. Office supplies shop
  2. Computer Shop
  3. Printer store
  4. Toner cartridge supplier

Written by the company

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really seamless experience from…

Really seamless experience from beginning to end - our printer arrived in good time, was easy to set up - and the team were in touch almost immediately to offer any troubleshooting help (not needed in fact, but much appreciated). Would recommend.

14 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Hi Victoria, thanks for leaving such great comments and 5-stars for us. We really appreciate your time and support.

Rated 5 out of 5 stars

Matthew for the WIN!

So after many years of faithful service my Dell C1660w has died (F in chat). I have vowed NEVER to buy an inkjet printer again and definitely nothing by HP! So when I saw a HotUKDeal for a Brother HL-L8260CDW I was sold, complete with £60 cashback.
Placed my order and later that day I got a call, confirming the order and just highlighting that this is a slightly older model and coming to the end of it's support and was I happy to proceed. I was. Matthew was kind, patient and knowledgeable. A really nice way to treat customers. Would very much recommend Printerland to anyone looking for a printer and encourage everyone to NEVER buy HP!

27 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for the amazing comments on our service Ben! I'll pass your regards on to Matthew, he'll be ecstatic to read your review. Enjoy the new printer!

Rated 5 out of 5 stars

Excellent value and service

Ordered printer ink and was able to pay by Amazon, which was great !! Ink arrived as stated and good quality and great value, also was followed up by email from Matthew to ask if everything was OK.. would definately use again

27 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the 5 stars Ange! we really appreciate your support, take care!

Rated 5 out of 5 stars

Excellent service and delivery!

Contacted this company for advice on a printer suitable for home use. They recommended a model based on my requirements. No hard sell, no followups, which i really appreciated. I then checked around on prices elsewhere and this company were either cheaper or the same as elsewhere, but the reviews on trust pilot for this company were so good I stuck with them. Order placed late Thursday evening, printer arrived Saturday! Amazing! The only thing that surprised me was I didnt get a confirmation of them receiving my order which I was expecting, so assumed the printer would be arriving this week. Even checking online on Saturday, it was showing the order as processing and I'd already received it! So the only notification was the delivery company contacting me on the day of delivery. It's not a complaint from me, I was more than happy with the delivery, it's just a bit of heads up for others. Fantastic service

24 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks for the great feedback Deborah, I'm glad the early delivery was a nice surprise and that you appreciated our recommendation. We'll have a look at the order tracking to make it clearer. Enjoy the new printer!

Rated 5 out of 5 stars

Good fast service

Good fast service

14 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for taking the time to leave us 5 stars Anthony, we really appreciate your support!

Rated 5 out of 5 stars

Pain Free Printer

I used Printerland for the first time to buy a laser printer, good price compared to other online sellers.
I came to Trustpilot before buying to check validity of the company, and found Printerland have very few bad reviews compared to good ones and going back over multiple years, so I went ahead with the purchase.
Less than 24 hours later there was a new printer in my possession.
A representative messaged me 2 days after to check all was ok with the new printer. They'll be seeing me back as a customer when cartridge replacements are needed.
Very happy with the service.

13 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks so much for the lovely feedback, I'm glad you chose us for your new printer purchase and we can't wait to see you again for your cartridges. Happy printing!

Rated 5 out of 5 stars

Easy to use ordering quick delivery…

Easy to use ordering quick delivery time and printer received in good order. Would use again.

16 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks Neil, we're grateful for the stars and we're pleased to see everything arrived as expected!

Rated 5 out of 5 stars

Found and absolute bargain with my…

Found and absolute bargain with my laser printer purchase. The customer advisor contacted me and gave me some great advice with cheaper options which was a good insight to have. Delivery was quick with excellent poat-purchase customer service.

7 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thankyou so much Eidrish, for the review and choosing Printerland for your new laser printer. Enjoy it!

Rated 5 out of 5 stars

Great service from Printerland

Great service from Printerland. The ordering process was straightforward, delivery was prompt, and the printer arrived exactly as described. Very pleased with the overall experience and would happily recommend them.

19 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thank you so much for the amazing comments Zolaikha! We really appreciate your time for leaving a review and of course for placing an order with us.

Rated 5 out of 5 stars

Excellent service from Printerland

Excellent service from Printerland. The Epson printer arrived by next day delivery. The speed and efficiency of the service was much appreciated. I’m very pleased with the printer so far. It is a welcome upgrade to my older HP printer. And a competitive price

14 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Hi Colin, thanks for choosing us to find your new printer and also for the stars and great comments!

Rated 5 out of 5 stars

Great service all round

Very easy to find the printer I wanted on the website and a helpful call back to check I had the right printer for my needs.
Printer was delivered with no additional charge the next day and follow up email to make sure everything was ok.

9 January 2026
Unprompted review
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Reply from Printerland.co.uk

I'm glad you found our service helpful, and thanks so much for leaving 5-stars and such great comments. Thanks for your order!

Rated 5 out of 5 stars

Highly recommended company

Highly recommended company. Shipping was on time and the product arrived in excellent condition. Positive experience.

14 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

I'm delighted to see everything arrived on time as expected Eduard, please let us know if you need anything else!

Rated 5 out of 5 stars

Great support and lovely people

Really comprehensive site with lots of choice and fair pricing. I've never been disappointed. Customer service is great - the last thing I ordered (a set of ink cartridges) arrived earlier than expected which was perfect for what I needed because I had a lot to get done! Great support and lovely people.

16 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

You're lovely too Elle! Thanks so much for the great comments, we can't wait to welcome you back again soon. Happy printing!

Rated 5 out of 5 stars

Never had a problem with printerland

Never had a problem with printerland, I've ordered several printers and toners in the past, they have always been delivered on time and without issues.
When I have been contacted by the staff at printerland they have always been knowledgeable when asked questions.
I don't go anywhere else for my printers and toners.

8 January 2026
Unprompted review
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Reply from Printerland.co.uk

Thanks so much for coming back to shop with us once again Nigel, we appreciate your continued support and valuable feedback.

Rated 5 out of 5 stars

Printer and ink order

Easy to navigate website. Order delivered correctly and promptly. Order and delivery communication clear and effective.

12 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

thanks for the review Neil, we're proud to see you enjoyed your experience on the website and all was as it should be on delivery!

Rated 5 out of 5 stars

Matt was really helpful and rang us to…

Matt was really helpful and rang us to double check the order. The printer arrived very quickly and the office was up and running again immediately. I can strongly recommend this company.

13 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Hi Deirdre, Matt will be proud of his efforts, I'm glad to see he was helpful and we got you back up to speed again quickly!

Rated 5 out of 5 stars

Brother printer

I have just brought a new brother printer from this company. Purchasing on line was quick and very easy, the product details was clear so able to make choosing easy. Delivery was very quick so I was only without a printer for a few days. I will use this company again in the future.

12 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks Pauline, we really appreciate your comments and great review, we'd love for you to back to us again soon!

Rated 5 out of 5 stars

Fast delivery, great service

Answered my questions over the phone, helped me sort out some payment issues, and safely delivered the printer next day in full working order. Couldn't ask for more. Recommended.

5 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Hi Ross and thanks so much for reviewing our services! Enjoy the new printer!

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Ordered this printer as my last one (10 years old) had just packed up. needed something quickly to keep my business running smoothly. Printer was delivered next day as promised and was the cheapest anywhere on the web.

8 January 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks so much for choosing to come to Printerland for your replacement printer. We appreciate your business and of course the great comments and 5 stars!

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