Printerland.co.uk Reviews 9,289

The website was very easy to navigate and they have loads of options at very competitive rates. After looking for a printer for ages, this was the best price for quality I found in the market. The customer service was great as well! I got a call after purchasing and they made me aware of a better deal with more toner and just overall best value for money. The delivery went smoothly and the printer was working a minute after I plugged it in. All in all great. Shout-out to Matthew as well, absolute king.

2 things made this a 5 star experience, the first, which is probably the most important to everyone is the price, very competitive. Second was how quick the printer arrived!

I ordered a printer in that awkward period between Christmas and New Year. The service was fantastic, I was kept up to date with dispatch and delivery times (which was NEXT DAY, I didn't even pay extra for this)

Fantastic after sales service too.

Would highly recommend!

Great experience with Printerland - everything you could hope from an online experience. Ridiculously quick delivery, even over the Christmas period which was a lifesaver! Really appreciated that aftercare service also.

Absolutely brilliant customer service! I made a mistake in my order, and Matthew was so very helpful in sorting it out for me. I would very highly recommend the company - excellent and personal service.

Good website - I was able to find the right toner fast.
Genuine Xerox products.
Quick delivery.
Friendly service.

Always have what I need, at a good price and prompt delivery - that's why I always use them!

Needed a small printer, without expensive ink cartridges.
Found the perfect printer on Printerland, which was competitively priced.
Ordering was easy and delivery very quick.

The website was easy to navigate and find a printer to suit my needs, with fast delivery, a good price and excellent information. I'd highly recommend

Very fast delivery. Ordered and delivered between Xmas and NYE. Good customer service too

Great customer service. Speedy delivery. Excellent packaging.

Excellent Company have bought Printers and Toner from previously. In this case purchases a Xerox C320 Printer to replace a 10 year old OKI, I had previously purchased from them. I needed some advice as I wanted a high quality output and as a back up to another Xerox Printer. They came back with some suggestions almost immediately and made some recommendations as to what might work. I ordered and the Printer came the next day as promised with a 3 year warranty and a cashback offer from Xerox. It was easy to set up and I am very pleased with the printer and it's operation.

Communications is excellent, the prices are very competitive, the delivery was very fast and the after sales service first class

Very disappointing service. After 56 emails I have finally got my issue sorted. So I can see that Printerland has excellent reviews, however this is not my experience. I ordered a printer when it arrived there was an issue with it. I am distance buying so I am entitled to a send it back for any reason. I was first made to feel like a fraud with the amount of questions being asked, even though this was days after I had received the goods. I then had email after email trying to get a basic return sorted. I had to wait in 4 separate times to get the item picked up. Sitting in 4 days and not getting the item picked up was very frustrating. I know that they will say it was the courier that let us down, but they employ that courier, whether directly or indirectly, so its still on Printerland to make sure everything is done right. I had to email 56 times to get this sorted, which is absolutely unacceptable. Really poor customer service. Explained I wanted to buy a printer before Christmas, but they did not speed up the process or make any effort to get the issue sorted after the first time the item wasnt picked up. It should have been picked up next day, without issue. No compensation and very little in the way of apology. Bought a printer from elsewhere, which is a shame, would have bought from Printerland but just dont trust their customer service. What a shame! No excuse for not picking it up, waiting in 4 full days wasting my time and 56 emails - really poor and sadly will now avoid. Cant recommend them to anyone

I placed the order in the evening, I got an email the next day explaining why there was a better, cheaper option in the same category. The printer delivery was good. I also got a follow up checking that everything was ok. I'm very glad I didn't use Amazon.

Printerland called me after I'd placed an order and advised that the toner prices were high for the model I'd chosen. We went through my normal usage and they recommended an alternative model, with lower running costs. Their advice was invaluable and their proactive approach benefitted us both.

Excellent value and outstanding service from start to finish. The printer was well priced, ordering was straightforward, and delivery arrived next day as promised. As an MSP, I rely on dependable suppliers, and Printerland has set a very high standard. I’ll now be using them exclusively for all of our printer requirements going forward.

Spoke to someone who picked up quickly and could help me choose the printer that was right for me. Arrived very quickly also.

super fast delivery, and id even put in the wrong address which customer support were able to fix for me!